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Heritage Ford

South Burlington, VT

4.9
1,925 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,925 reviews

May 17, 2016

Efficient I was taken care of quickly and told what would be done, and the cost before getting started. Wait time was a little less than two hours. More

by cmaxforme
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
May 17, 2016 -

Heritage Ford responded

I'm glad to hear that your experience at our service department was top notch. We appreciate you posting on DealerRater. And thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 17, 2016

Ford Explorer Limited Was able to complete deal online for the most part. Thanks to Larry and Celeste for making this possible! Very easy and satisfied with the final price More

by jak1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Lussier, Abigail Heck
May 17, 2016 -

Heritage Ford responded

Great to hear you enjoyed working with Larry, Celeste and Abby. We appreciate you taking the time to review. Thank you for choosing Heritage! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 16, 2016

Glad I called Heritage! From the first phone call Robby was friendly, courteous and knowledgeable. He understood what I wanted and could afford. He was never pushy or rude. More

by NEK Fan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
May 17, 2016 -

Heritage Ford responded

Thank you for sharing your experience at Heritage Ford on DealerRater. It's great to hear that Robby and the rest of the sales team were so nice to work with. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 12, 2016

Humble Robby immediately came out to see if I need assistance while shopping for a car. He was friendly and down to earth. The whole Heritage Ford dealership More

by Ash1eigh24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Robby Dinh
May 13, 2016 -

Heritage Ford responded

Wow! Thank you for your kind words about Robby and the rest of the Heritage Ford sales team. It's great to hear that you received such top notch service. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

May 04, 2016

My experience Because of the 0% financing we wanted to purchase a 2016 Ford Expedition EL. I called and was put in touch with Robbie. We talked and set up a time More

by mattsegel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Robby Dinh
May 05, 2016 -

Heritage Ford responded

Matt, Thank you for posting such a detailed review. I'm glad Robby was able to get you the vehicle you wanted and worked to make the process smooth. It's also nice to hear that you enjoyed working with Chad. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 30, 2016

Our first plug-in, Our C-Max Energi, what a great car! We especially wish to thank Larry Lussier for his help in getting us into our C-Max Energi lease within our budget! We've had a Prius and a Prius V fr More

by BillinVT
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Lussier, Abigail Heck, Mia Kulasic
May 03, 2016 -

Heritage Ford responded

Bill & Cathy, We appreciate you writing such a detailed review. That is some truly great gas mileage! I'm glad you enjoyed working with the Heritage Ford sales team. It's very nice to hear how happy you are with your new C-Max Energi. Nora Krom Customer Relations Specialist Heritage Automotive Group

April 20, 2016

Great experience...Definitely Recommend Robby was great! Not pushy but to the point, relatable and respectful. As a woman buying a truck with her husband, Robby communicated with both of u More

by HannahS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Apr 20, 2016 -

Heritage Ford responded

Hannah, What a nice review! Thank you for posting. I'm glad to hear that Robby did such a great job helping you and your husband find the truck that is right for you. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

April 15, 2016

Wonderful experience My husband and I were in dire straits. We've had it with old, used, jalopy cars. Our credit wasn't the best, due to a medical issue that left my husba More

by slove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Kyle Owen, Adam Rich
Apr 15, 2016 -

Heritage Ford responded

Thank you for this wonderful review! I'm glad Kyle, Adam and Abby were so helpful in getting you a great vehicle. Enjoy your new Escape! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 25, 2016

So happy with our new car! Robby was extremely professional, knowledgeable and respectful during our car buying experience. He knew everything about our Ford fusion energi and w More

by sallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robby Dinh
Mar 28, 2016 -

Heritage Ford responded

Thank you for sharing your wonderful experience with Robby on DealerRater. It's nice to hear that he did such a great job. Enjoy your new Fusion! Nora Krom Customer Relations Specialist Heritage Automotive Group

March 21, 2016

BEST DEAL AROUND Just bought a new 2016 F150 Super Crew from Heritage. In fact this is the second F150 that I have bought from them. Everyone is friendly and helpful More

by bbroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck, Adam Rich
Mar 21, 2016 -

Heritage Ford responded

Thank you for this wonderful recommendation! I'm glad Charlie, Adam and Abby were so helpful and got you a great deal on your new truck. Happy driving! Nora Krom Customer Relations Specialist Heritage Automotive Group

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