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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

August 16, 2020

2020 f150 The sales staff, Areg in particular did an amazing job in finding the right truck for the right price to fit my needs perfectly. Areg went the extra m More

by dbro6772
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Aug 17, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that Areg and our staff were able to make the process of shopping for and bringing home your F-150 an enjoyable one! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new F-150, and safe travels!

August 16, 2020

Knowledgeable, Accommodating, and Responsive Areg was knowledgeable, accommodating, and responsive. He made my experience with Heritage Ford a hassle free and enjoyable one. I had a lot of ques More

by Mike T.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Aug 17, 2020 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback from working with Areg - We are pleased to hear that you enjoyed working with him, and that he was able to make shopping for your new Ford a smooth and enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

August 15, 2020

Jake made buying a new car very easy! A great guy who you can certainly trust when you need to buy a new car. Can't thank him enough! More

by llgraffman
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Jake to shop for your new Ford! We are glad he was able to make the process a smooth one for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

August 15, 2020

I did not have enough experience with the dealership to rate it. Heritage seems to be tough negotiators, that not my thing. I bought a 2019 GMC on sale. More

by Susan_bowen
Recommend Dealer
No
Employees Worked With
Nikki Louison
August 10, 2020

No Pressure, Super Helpful! I had planned to go to several dealerships and test-drive a handful of cars before making a decision, as I badly regretted making a snap decision at a More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Aug 11, 2020 -

Heritage Ford responded

Erica, Thank you for taking the time to share your feedback - We are so glad to hear that Dylan and Abby helped make your search for a new vehicle an enjoyable process! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

August 05, 2020

Informative and trouble free. This was our fifth Ford Ranger purchase and we have dealt with Heritage Ford for two of those Rangers and one used Saturn Ion. We have always been exc More

by shelby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Heritage Ford responded

Shelby, Thank you for taking the time to share your feedback - We are pleased to hear that you have enjoyed working with Charlie and our team, and that the purchase of your newest Ranger went smoothly! We look forward to seeing you in the service department for your first scheduled maintenance visit (and complimentary coffee!) Until then, enjoy your new Ranger, and safe travels!

August 03, 2020

After my old vehicle broke down, I needed to get a new one as soon as possible. Jake helped me find the best truck to meet my needs in a very short time. Even though my circumstances were not ideal for ve More

by briana.d.fisk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Heritage Ford responded

Briana, Thank you for taking the time to share your feedback from working with Jake - we are pleased to hear that he was able to help you find a replacement for your old truck quickly. We understand that those can be stressful times, and we are glad that the process went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

August 02, 2020

Car shopping can be stressful and intimidating but Nikki made my worries go away instantly. She worked selflessly to help me find a car that fit all my needs. She genuinely seemed to want what was best for More

by Juniperns
Recommend Dealer
Yes
Employees Worked With
Nikki Louison
Aug 03, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback from working with Nikki - we are pleased to hear that shopping for your new vehicle with her went smoothly, and that you arrived on the right vehicle for all your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new vehicle, and safe travels!

July 29, 2020

Areg was a delight! He was very professional, kind, funny and made my time at heritage enjoyable. He was very patient as I was a first time buyer, and I didn’t quite know what I wanted. Areg did his best to More

by meaganw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Jul 30, 2020 -

Heritage Ford responded

Meagan, Thank you for taking the time to share your feedback from working with Areg - We are pleased to hear that he was able to make your first vehicle purchase an enjoyable experience, and that you found the perfect car! We look forward to seeing you in the service department your first scheduled maintenance visit, Until then, enjoy your new car and safe travels!

July 26, 2020

Sales process During the process of evaluating three models, Jake was very helpful. Although we didn't buy a Ford this time, we will be back in three years. Tha More

by robtwilley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2020 -

Heritage Ford responded

Bob, Thank you for taking the time to share your feedback from working with Jake! While we're sorry to hear you were unable to find the right vehicle in our inventory, we are pleased to hear that Jake was able to help you while you were shopping for a new vehicle. We look forward to seeing you in three years for your next one! Enjoy your new vehicle, and safe travels!

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