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Heritage Ford

South Burlington, VT

4.9
1,774 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,774 reviews

July 27, 2019

Excellent service, every time. Heritage Ford service advisors are top notch. I've worked with Gary Graham for years(I've owned a Ford vehicle since 2004) and he always goes the ext More

by GH-2013Explorer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Morriseau
Aug 01, 2019 -

Heritage Ford responded

We appreciate you sharing your experience! So nice to learn that you've received excellent service from Gary, Ryan and the rest of the team. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 24, 2019

Good every time I’m always treated with respect and courtesy. I always wait for the car and they are finished when they say they will be! They take care of business a More

by SuzieQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Aug 01, 2019 -

Heritage Ford responded

Thank you for posting! Great to learn that you've enjoyed working with Shawn and the rest of the service team. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 23, 2019

Clean! Fast service! Shawn is wonderful to work with! Very kind and helpful! Asked how my day was going, gave me a time for when the service would be complete and followed More

by Edixon731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Jul 23, 2019 -

Heritage Ford responded

Thank you for posting! Glad your visit to our service department went so well. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2019

Leasing my F-150 I had the pleasure of working with the handsome and talented Dylan. He made the process easy, comfortable and hassle free. My brand new F-150 is fast, More

by seanbeloin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Mike LeClerc, Dylan Krause
Jul 23, 2019 -

Heritage Ford responded

Sean, Thank you for the recommendation! Great to learn that you liked working with Dylan. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 21, 2019

Great Loved these guys, we almost left without a car and they didn’t stop trying to find something to get me out of my situation and we finally found someth More

by Ibeyogi8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Christopher Nemes
Jul 23, 2019 -

Heritage Ford responded

That's excellent! It's fantastic that our sales team was so helpful. We appreciate you posting! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 18, 2019

Ford to the rescue! Dylan Krause was great to work with! I was in a real pickle and was hesitant going to Heritage Ford because I had a bad experience years ago but I fel More

by Christina
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Dylan Krause
Jul 23, 2019 -

Heritage Ford responded

Christina, That is excellent to hear! Glad you enjoyed working with Dylan and Mike. We appreciate your kind words. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 15, 2019

Clutch repair and oil change The Service Team always take care of me. They are friendly, professional, and a great team to work with. I appreciate all their hardwork with gettin More

by Badore, Kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Landoli , Shawn Clifford
Jul 16, 2019 -

Heritage Ford responded

Thank you, Kelly! It's wonderful to learn that you've had such a positive experience working with our service team. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist Heritage Automotive Group

July 14, 2019

Like working with a friend Kevin was the best to work with. I went in with a vague idea of what I wanted. He was so patient and understanding while I test drove multiple vehic More

by mmarcelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Kevin Dowd
Jul 16, 2019 -

Heritage Ford responded

Glad to learn that you enjoyed working with Kevin! It's fantastic that he provided such an excellent purchasing experience. Thank you for your kind words. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 12, 2019

Fast service Vehicle inspection and oil change while I waited. Service performed within the estimated time of one and a half hours. Rob was friendly and able to ge More

by Jakeenan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Turner Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Iandoli
Jul 16, 2019 -

Heritage Ford responded

Fantastic! Glad to learn your visit went so smoothly. We appreciate you posting. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

July 11, 2019

Dylan Krause is the man Dylan Krause was our salesman. Us and him recognized immediately what truck we wanted, it took 2 trips to come up with a deal that suited us. Dylan wa More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Krause
Jul 16, 2019 -

Heritage Ford responded

Great to learn you received such excellent service from Dylan and Abby! We appreciate you taking the time to post. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

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