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Heritage Ford
South Burlington, VT
1,920 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,920 reviews
March 18, 2020
As always, top notch service that exceeds my expectations every time. Highly recommended for any and all of your vehicle needs! For me and my family, Heritage is the place. Thank you! every time. Highly recommended for any and all of your vehicle needs! For me and my family, Heritage is the place. Thank you! More
by Andrew King
Employees Worked With
Skip Stanley, Mike LeClerc, Gary Graham
March 06, 2020
Jake was extremely professional and more than helpful in picking out a new vehicle. He took the time to review any questions and provided any information I was looking for. I was able to reach him with any picking out a new vehicle. He took the time to review any questions and provided any information I was looking for. I was able to reach him with any concerns and he has been a contact for me even after the sale was complete. I will definitely be going back when my wife gets a new car. Awesome place to go and awesome salesman to work with. Thank you! More
by asartelle
Employees Worked With
March 05, 2020
Quick, swift, in and out service with a smile. They even offered to clean my truck for me which was something didn’t expect. Over all I give it a 10. offered to clean my truck for me which was something didn’t expect. Over all I give it a 10. More
by Kevin M’n D
Employees Worked With
Mike LeClerc, Shawn Clifford
March 03, 2020
Bill Labonte was amazing, he was super friendly, understanding and gave his best advice. We weren’t able to get into a new car today but when we can, we will definitely be coming here again understanding and gave his best advice. We weren’t able to get into a new car today but when we can, we will definitely be coming here again More
by kelsey.davis24
Employees Worked With
March 03, 2020
Called to schedule an oil change and tire rotation. Got Called to schedule an oil change and tire rotation. Got an appointment for the next day. Showed up, was greeted by Shawn, and he suggested I also com Called to schedule an oil change and tire rotation. Got an appointment for the next day. Showed up, was greeted by Shawn, and he suggested I also complete the 50,000 mile service since I was close to the mileage and was already doing 1/2 of it. That was fine. Waited for car and it was serviced quickly. More
by norm.mcelvany
Employees Worked With
Shawn Clifford
February 28, 2020
Completely satisfied with every aspect of my experience at Hertitage Ford! Bill listened to what I needed and delivered. Happy, beyond words, with new Edge! at Hertitage Ford! Bill listened to what I needed and delivered. Happy, beyond words, with new Edge! More
by Susanrogers96
February 27, 2020
Friendly service staff that understood the problem I was experiencing and immediately tok the car in for service. The car was inspected for any problems and the service folks called me back to let me know experiencing and immediately tok the car in for service. The car was inspected for any problems and the service folks called me back to let me know the problem could be solved. They then called back when the car was available for pick up. More
by domdi
Employees Worked With
Gary Graham
February 23, 2020
Service people helpful and friendly … nice place to wait for service to be completed. Everything always checked for potential repairs needed in the future or this time' for service to be completed. Everything always checked for potential repairs needed in the future or this time' More
by patmwhite
Employees Worked With
Gary Graham
February 19, 2020
The sales team was terrific to deal with. Mike and Bill were friendly, transparent and provided a great buying experience. I was able to get the vehicle I wanted and was in and out in less than two hours. were friendly, transparent and provided a great buying experience. I was able to get the vehicle I wanted and was in and out in less than two hours. More
by mike.lampron
