Heritage Ford - Service Center

service call to replace tires Mike was very helpful and provided a good solution to my issue in a professional and friendly manner. He took the time to get the proper information Mike was very helpful and provided a good solution to my issue in a professional and friendly manner. He took the time to get the proper information before recommending the solution. Excellent experience overall. More

Focus 2012 xmsn repairs Katie did an exceptional job assisting me with the repairs of my daughter's Ford Focus transmission issues. She explained the process, set expectatio Katie did an exceptional job assisting me with the repairs of my daughter's Ford Focus transmission issues. She explained the process, set expectations, and delivered as promised. Katie was a pleasure to work with inspite of my frustration with this reoccurring transmission issue. Thank you Katie for you patience and support. More

Great Service Dept Heritage Ford service experience is great from beginning to end. Easy check in, service performed in a timely manner, billed items explained clearly Heritage Ford service experience is great from beginning to end. Easy check in, service performed in a timely manner, billed items explained clearly and smooth check out. More

Initial Service visit Came for a initial service and was welcomed and turned around quickly. Very good service, and friendly courteous staff. They truly want to make sure Came for a initial service and was welcomed and turned around quickly. Very good service, and friendly courteous staff. They truly want to make sure my new car meets my expectations! More

Tire removal and recall. The staff were amazing. They were able to get us in on short notice to remove my tire. They were so kind and I could tell that our business mattered The staff were amazing. They were able to get us in on short notice to remove my tire. They were so kind and I could tell that our business mattered to them and that we were a priority. I am from Canada going to school in Burlington and it is so nice knowing that there is such a great dealership here while I am so far away from home. They serviced the car very quickly and called us as soon as the service was complete. I am extremely impressed. More

New Car Check Up Complementary service was done quickly and efficiently and now I have to add more words so the program will accept my review. This should be long enou Complementary service was done quickly and efficiently and now I have to add more words so the program will accept my review. This should be long enough. More

Winter Tire Changeover I am very pleased with Heritage Ford sales and service...I have been a customer since 2004. I bring both of my Ford vehicles that I purchased at Herit I am very pleased with Heritage Ford sales and service...I have been a customer since 2004. I bring both of my Ford vehicles that I purchased at Heritage for their service. More

Winter Tire Change The team at Heritage Ford is always helpful and courteous. Ryan is always nice to work with, very professional and follows through with what he says h The team at Heritage Ford is always helpful and courteous. Ryan is always nice to work with, very professional and follows through with what he says he is going to do. More

Winter tires and oil change The staff was very kind and professional. My vehicle was ready in the exact time frame that was mentioned. The costs of the services performed was a The staff was very kind and professional. My vehicle was ready in the exact time frame that was mentioned. The costs of the services performed was affordable. Free coffee in the waiting area was nice. I will definitely utilize the Ford Service Department again. I give them an "excellent" rating. Please notify the staff regarding this rating. Thanks. More

Oil change - tire rotation As I have limited time to spend for truck service, due to work requirements, I'm thankful that Heritage Ford got me in and out quickly for my service As I have limited time to spend for truck service, due to work requirements, I'm thankful that Heritage Ford got me in and out quickly for my service appointment - as I requested. Thanks to Shawn for your help. More