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Heritage Honda Bel Air

Fallston, MD

4.9
4,862 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,862 reviews

October 30, 2022

Very welcoming staff and straight-forward. Did not by last week, but will certainly go back if the particular car that we are searching for becomes available. More

by jsc2026
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Thompson
Nov 04, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. Our team is available should you require any extra help.

October 19, 2022

One of the best! Always does his absolute best!! Lifetime Jacque Brown clients…. Ask for him you will not be dissatisfied More

by Dana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Dana responded

A great person

Oct 24, 2022 -

Heritage Honda Bel Air responded

Hi Dana, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Our team is available should you require any extra help.

October 18, 2022

The service department at Bel Air Honda is excellent. The staff is friendly and knowledgeable. The waiting area is great if have to stay there while they work on your car. Is it possibly more expensive t More

by Fit owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Oct 21, 2022 -

Heritage Honda Bel Air responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 15, 2022

Richy Fernandez is the best! He is patient, knowledgeable, and I will come back and buy more cars from him. More

by Beaniebels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Heritage Honda Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. Safe travels!

October 14, 2022

Great car service and great cubatimwr service per usually. Tony Icenroad is hands one of the best people I’ve ever dealt at Honda. He explains everything so well to my mother and I. Recommends what i More

by jaharicarmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Oct 18, 2022 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

October 13, 2022

If you’re looking to just see cars then this isn’t the place to go. Sat in there today for 5 hours telling them we didn’t want to get a new car right now but they kept going trying to change our minds. Ye More

by Essence🤪
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Yim
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Sahady, Terri Thompson
Oct 17, 2022 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We take great pride in providing an exceptional experience to all customers and sincerely apologize as it appears this did not occur. Our Store Manager, Chris VanHorn, would like to address your concerns as soon as possible, but has been unsuccessful in locating your contact information without a full name. At your earliest convenience, please contact Chris directly at chris.vanhorn@mileone.com or 410.879.0729 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

October 13, 2022

I'm writing about the customer service getting my vehicle service. Jean Pierre a excellent service rep, and met all my expectations More

by mspence008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Pierre
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2022

Communication was great. Belair Honda got be in same day when I was having car issues. Very polite. More

by Nicolesabine22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2022

Fiancé wanted to trade in her Jeep for a new Honda, Ed made it happen quickly was straight to the point about everything and got her what she wanted. Everyone involved made for an excellent car buying exp More

by John m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich, Jeff Winnington
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hi John, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2022

Quick easy service My new car was supposed to come in two weeks came in 3 days. Finance went smooth, Jonathan was nice helped me buy my car and was quick. More

by Yasmeen861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Jeff Winnington, Jonathan Schultz, Terri Thompson, Chris VanHorn
Oct 17, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

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