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Heritage Honda Bel Air

Fallston, MD

4.9
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,865 reviews

October 13, 2022

Communication was great. Belair Honda got be in same day when I was having car issues. Very polite. More

by Nicolesabine22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Weitzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 13, 2022

Fiancé wanted to trade in her Jeep for a new Honda, Ed made it happen quickly was straight to the point about everything and got her what she wanted. Everyone involved made for an excellent car buying exp More

by John m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich, Jeff Winnington
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hi John, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 13, 2022

Quick easy service My new car was supposed to come in two weeks came in 3 days. Finance went smooth, Jonathan was nice helped me buy my car and was quick. More

by Yasmeen861
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Jeff Winnington, Jonathan Schultz, Terri Thompson, Chris VanHorn
Oct 17, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2022

Great customer service from Tony! Tony was able to help me with my service appointment and also helped me with submitting the claim. He made this a very helpful and productive experie More

by emcn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenrode, Dennis Mattheu
Oct 16, 2022 -

Heritage Honda Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

October 11, 2022

I was having a poor experience with this dealership and Chris stepped in and promised to take care of me and make everything right. At this point Chris has went radio silent and hasn't replied to my last More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris VanHorn
Oct 18, 2022 -

Heritage Honda Bel Air responded

Hi Chad. Thank you for sharing feedback about your recent experience with Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of all customers and we sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our Store Manager, Chris VanHorn, allowing us to immediately address your concerns and help you find the perfect vehicle. As discussed, if you have any additional questions or concerns, please contact Chris directly at chris.vanhorn@mileone.com or 410.879.0729. Again, thank you for your time and we look forward to continue working with you in the future.

October 08, 2022

My service advisor is Jim McHugh and I would never go to anybody else! He makes sure I totally understand what my vehicle needs and works out the best prices for me with available discounts and coupons. He More

by Emsmarinarn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James McHugh Service Dept
Oct 12, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

October 06, 2022

If you plan to purchase a car and want to figure out any figures you have to go there in person. Many dealerships will do most if not all online and even deliver the car to you. Might be great to deal wit More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richy Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich, Terri Thompson
Oct 07, 2022 -

Heritage Honda Bel Air responded

Hi Chad. Thank you for sharing feedback about your recent experience with Heritage Honda Bel Air. Our goal is to meet then exceed the expectations of all customers and we sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our Store Manager, Chris VanHorn, allowing us to immediately address your concerns and help you find the perfect vehicle. As discussed, if you have any additional questions or concerns, please contact Chris directly at chris.vanhorn@mileone.com or 410.879.0729. Again, thank you for your time and we look forward to continue working with you in the future.

October 05, 2022

Always a pleasure to have our Honda automobiles serviced at Heritage Honda. The staff at Heritage are great to deal with and do a great job. We would definitely recommend this dealership to our friends. More

by 3097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eduard Svidunovich
Oct 10, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 02, 2022

Jacque was very helpful and made sure to keep us updated on everything that he was doing and went over the top to help us get what we wanted More

by Brock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Shumilo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Milon
Oct 05, 2022 -

Heritage Honda Bel Air responded

Hi Brock, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2022

Richy Fernandez made our Honda Civic purchase both easy and fun. He quickly helped us find a great car for our daughter and explained everything clearly every step along the way. We will definitely visit h More

by RedSevenDan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richy Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Hock
Oct 06, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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