Heritage Honda Bel Air

Great Experience @ Heritage Bel Air Honda What a great experience I had buying my new Honda Insight. I worked with Jonathan Solovey and I couldn't be more pleased with his Customer Service. What a great experience I had buying my new Honda Insight. I worked with Jonathan Solovey and I couldn't be more pleased with his Customer Service. He's very personable and didn't pressure me like other dealerships I've gone to in the past. Jonathan gets 5 STARS in my book!! More

Fantastic experience The gentlemen who helped me today were very helpful and didn't make me feel pressured at all. They were patient and answered all of my questions. 10 o The gentlemen who helped me today were very helpful and didn't make me feel pressured at all. They were patient and answered all of my questions. 10 out of 10 would recomend More

Helpful and efficient Everything was wonderful. Jacque took the time to answer all of our questions and was a pleasure to work with. We would highly recommend him. Everything was wonderful. Jacque took the time to answer all of our questions and was a pleasure to work with. We would highly recommend him. More

Annoying and frustrating experience with sales staff ***0 rating..*** Annoying and frustrating experience with sales people. I came all the way from PA to buy this car on the agreement that they will re ***0 rating..*** Annoying and frustrating experience with sales people. I came all the way from PA to buy this car on the agreement that they will reduce the price by $1000. I was getting the the car for same price from some other dealers. They checked with 2-3 managers and asked me to come. When I arrived they pulled my credit history and told they can’t give me the car for the price they agreed. So I increased my offer by $200 e tea. They applied loan to 3-4 banks and asked me to pay original price ( no less of $1000) again and not honoring the agreed price. They should have told me clearly before I come there. They wasted my 2.5 hours for nothing. I ended up not buying the car. worst experience ever. More

Heritage Honda Bel Air working with heritage Honda of Bel air was an amazing experience. Everyone was extremely friendly and helpful. It was a true team effort. I was able t working with heritage Honda of Bel air was an amazing experience. Everyone was extremely friendly and helpful. It was a true team effort. I was able to go and immediately talk to my sales rep, Mike Ballard. We were able to go on test drives in a vehicle we wanted easily. He was able to explain to us all the features of the car and ultimately work out the deal that we wanted! Sheila Nesbit was a great help as well in helping finalize the paperwork as we were in a rush to wrap up. Great overall experience. More

Easy and seamless Staff was super helpful. Answered all questions. Very cordial. Great inventory and information available about quality and condition of cars on lot. Staff was super helpful. Answered all questions. Very cordial. Great inventory and information available about quality and condition of cars on lot. Very friendly staff. More

Sheila was very nice and listened to me I went in to the dealership looking for the sales manager Brian . Who i met out and about town . it was a few months ago , Brian remembered me, and tu I went in to the dealership looking for the sales manager Brian . Who i met out and about town . it was a few months ago , Brian remembered me, and turned me over to Shelila. I told Sheila what i was looking to do and she was very helpful . Sjeila showed me the cars i asked about and took a test drive . This car was for my wife who was at work till later that day . I told Sheila I would be back when she got off. I had my trade looked at so it would speed up this process. I came back with with she took a test drive and we made a deal . Very easy and nice to bussiness with . I would and will recommend Sheila and Brian to everyone . Thanks for your help Owners of a 2018 Honda Accord sedan Sport More

Horrible Service DO NOT bring your car here. The service is TERRIBLE. Christina and her team are rude and try to screw you out of money. Tried to get me to pay $700 wh DO NOT bring your car here. The service is TERRIBLE. Christina and her team are rude and try to screw you out of money. Tried to get me to pay $700 when other Honda dealers I called priced me at $350 for the same work. When confronted Christina beat around the bush and couldn't give me an answer. When I asked why a different service was performed than the one I asked, she was not educated on the issue at all and told me I should just be happy because the service ended up being cheaper. NO! If I wanted a different service I would have gone somewhere else. They do not inform there costumers of a change in service until the work is performed. NEVER HEARD OF SUCH A THING! Dealt with serval other Honda dealers before to have my car serviced and never had any issues. This dealer has awful customer service. More

Great Experience Purchased my 2018 Accord Touring from Nate in June of 2018. He was very knowledgeable and easy to work. There was never any pressure or unusual sales Purchased my 2018 Accord Touring from Nate in June of 2018. He was very knowledgeable and easy to work. There was never any pressure or unusual sales tactics. I told him what I was looking for and he made it happen. Very professional young man. More

Quick and competent Jacque Brown was my salesman and he was very helpful explaining the new aspects of my 2019 honda since there were 2 major design changes since my last Jacque Brown was my salesman and he was very helpful explaining the new aspects of my 2019 honda since there were 2 major design changes since my last purchase in 2014. He made the sale quick and as painless as possible and was very personable. More