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Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
5,011 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 5,011 reviews

May 14, 2022

Updating this review after Jeff (sales manager) went out of his way to connect with me. Buying the car was easy and simple. I think the company should change its policy on not filling the gas tank on used More

by mike d.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Richy Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2022 -

Heritage Honda Bel Air responded

Hi Mike. Thank you for taking the time to review Heritage Honda Bel Air. We take great pride in providing an exceptional experience to all customers and sincerely apologize as it appears this did not occur. Our Sales Manager, Jeffrey Winnington, has attempted to contact you to address your concerns as soon as possible, but has been unsuccessful in reaching you. At your earliest convenience, please contact Jeffrey directly at jwinnington@mileone.com or 410.698.0025 to allow us the opportunity to restore your faith in our dealership. Again, thank you for your time and we hope to speak with you soon.

May 13, 2022

They always make time for you without an appointment. They are always courteous and get you out the door quickly. More

by SC_CIVIC HATCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan, Service
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May 15, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2022

Service advisor ms Julie ament was friendly and helpfule They do prompt services 👍 thanks -9 More

by Gunda_reddy
Customer Service
Recommend Dealer
Yes
Employees Worked With
Julie
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May 13, 2022 -

Heritage Honda Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

May 11, 2022

Customer first attitude and always makes sure my Honda cars are at peak running performance and go that extra mile. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Lugo
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May 12, 2022 -

Heritage Honda Bel Air responded

Hi Buddy, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

May 11, 2022

Some are very helpful others just look at you it’s very intimidating. Nick is amazing he is helpful in every way and goes beyond to make sure you are taking care of. More

by lauryhairchick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick in service dept
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May 12, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 10, 2022

Very easy. . very friendly … Everything that was needed was explained Clearly to my wife and the wait time was not bad More

by Bill murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
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May 12, 2022 -

Heritage Honda Bel Air responded

Hi Bill, we appreciate your positive review about your recent experience with us! We hope you continue to choose us for all your automotive needs! Take care!

May 10, 2022

They work fast & get everything you need done. I went in know what I wanted & got just that I love my new car. They even called to check on me & my car multiple times. More

by Tyshera Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Solovey
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May 11, 2022 -

Heritage Honda Bel Air responded

Hi Tyshera, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

May 09, 2022

Nicholas was very helpful looking into the issue and providing the resolution in a timely matter More

by shadowpot75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
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May 11, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team helpful and the whole experience pleasant and easy. Our team is available should you require any extra help.

May 06, 2022

Fast reliable service with friendly staff that answered all my questions and gave me a complimentary car wash. More

by alices1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
May 08, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

May 02, 2022

The salesman Jacque Brown was wonderful. I went to look at another vehicle but when I said I always wanted a CRV he made it happen. He was wonderful and I could not have asked for a better p More

by lindadavie1014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Dowdy, Andrew Miller
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May 04, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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