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Heritage Honda Bel Air

Fallston, MD

4.9
4,886 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 4,886 reviews

December 08, 2021

This has and is the best experience I have ever had in purchasing a vehicle. Tyler was very personable and made me very comfortable, not leaving me needing or asking for anything. He is without a doubt, More

by cherylbonine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schroeder, Jeff Winnington, Tyler Sahady
Dec 09, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 07, 2021

Service was quick, professional, and friendly! Arrived early for my appointment and was serviced quickly! More

by MrSparkle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony in service department
Dec 08, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

December 04, 2021

The replacement of the window motor was done pretty quickly. The folks at Heritage don't believe in giving the customer a little extra though. They never clean my car when I have work done there. Not More

by psilberman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 09, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. Our goal is to meet then exceed your expectations and we sincerely apologize if this did not occur. This is not our way of doing business, as we work hard to provide all customers with an exceptional experience. Our Service Manager, Chrissy Frankos, has attempted to contact you to address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 to allow us the opportunity to further discuss the situation and rectify any missteps. Again, thank you for your time and we hope to hear from you soon.

December 03, 2021

Took my van in to Honda to Have them figure out what was wrong. They were very helpful and got the job done fast! A little pricey but my van was back on the road the same day! I would highly recommend them More

by Melissa and Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony and Julie
Dec 07, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 03, 2021

Excellent dealership! They did everything they could to make sure I had a positive experience. More

by lehmantank6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich, Travis Dasher
Dec 04, 2021 -

Heritage Honda Bel Air responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

I have no complaints when dealing with Belair Honda. I have always had service work done quickly and correctly on my 2013 Honda Accord. The service technicians are extremely courteous and professional. More

by TrekkerDS9TOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Sloan
Dec 03, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you continue to choose us for all your automotive needs! Take care!

December 02, 2021

Two of our vehicles are Hondas. We moved to the area almost 2 years ago and Heritage Bel Air has taken great care of our cars. The service department is always very kind and professional; kudos to Becky More

by Tommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky in service
Dec 04, 2021 -

Heritage Honda Bel Air responded

Hi Tommy, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

December 01, 2021

Service was fast and excellent! The employees were welcoming and knowledgeable about service to my vehicle. I would recommend this service center. More

by Tori Johnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Young
Dec 02, 2021 -

Heritage Honda Bel Air responded

Hi Tori, thank you for sharing your positive experience! Thanks again for the recommendation, and have an amazing day!

December 01, 2021

The service department staff are awesome. They provide coupons when needed for service and Nick is the bomb. He is a great service provider. Even the greeters are very nice and welcoming. I love the waiti More

by dsherwhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sloan service advisor
Dec 02, 2021 -

Heritage Honda Bel Air responded

Hi, we're happy you found Nick to be so supportive during your experience here at Heritage Honda Bel Air. Thank you for the great review!

November 30, 2021

Loved working with Ed Svidunovich, Sales Consultant. Very helpful in finding me the car I was looking for. More

by Rwelsh16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich
Nov 30, 2021 -

Rwelsh16 responded

I would highly recommend Ed Svidunovich, Sales Consultant at Heritage Honda in Bel Air. Ed was very helpful in finding me the car I was looking for. I love my 2022 Honda Civic Touring. Thank you Ed, Max, Chris and Mike for making the purchase of this vehicle so easy.

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