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Heritage Honda Bel Air

Fallston, MD

4.9
5,008 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 5,008 reviews

March 04, 2022

Service staff is excellent. A little expensive but work is done well. A A A More

by John
Recommend Dealer
Yes
Employees Worked With
Julie
Mar 07, 2022 -

Heritage Honda Bel Air responded

Hi John, thanks for your praise and kind comments about our team. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

March 02, 2022

Joe was great! The prices for service labor is out of control. Not recommending bc of rates. More

by Aims_aims
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe in Service gets 5 stars
Mar 02, 2022 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We are glad to hear you had a positive experience with our team; however, we sincerely apologize for any inconvenience you incurred during your visit. Our Service Manager, Chrissy Frankos, has attempted to contact you to better understand your experience, but has been unsuccessful in connecting with you. We take great pride in our competitive pricing and would appreciate the opportunity to learn how we can improve. At your earliest convenience, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 so we can further discuss the situation and address any additional concerns. Again, thank you for your time and valued business. We hope to hear from you soon.

March 01, 2022

Nick and Chrissy went above and beyond to help me get my car repaired . Very attentive and respectful. Nick was awesome to deal with! More

by tpnurse01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Mar 03, 2022 -

Heritage Honda Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 01, 2022

Jacque helped make my car buying experience so easy. He was patient, kind, and thoughtful. I am looking forward to working with him again in the future. Highly recommended. More

by Berrypaul1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacque Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Heritage Honda Bel Air responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 28, 2022

From the sales department to service, they are “First Class”! The service department is the department you’ll visit most, don’t worry they are there for you. Fast, friendly and professional! More

by gregorywalstrom1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Sahady
Mar 02, 2022 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2022

From walking into the door with a trade in to walking out with the brand new 2022 Pilot Trailsport that I had my eye on, Ed and the rest of his support team at Heritage made my experience the easiest it has More

by jsimoes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Hock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduard Svidunovich, Travis Dasher
Feb 28, 2022 -

Heritage Honda Bel Air responded

Hi Jsimoes, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

February 24, 2022

Jonathan was extremely helpful, courteous and knowledgeable. We are very happy with our purchase and the guidance Jonathan supplied. More

by Erik628
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dowdy, Andrew Miller, Jonathan Schultz
Feb 26, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 24, 2022

Jim McHugh was very helpful & knowledgeable answering the questions I had. Felt the charge for alignment was high. All else was fine. More

by Coco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Feb 26, 2022 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Honda Bel Air!

February 24, 2022

They were professional, knowledgeable and polite. The service was completed in a reasonable amount of time and they washed my car at the end. Thank you for a job well done! More

by DAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky, Don & Eric
Feb 26, 2022 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 23, 2022

I wouldn't go anywhere else to buy a car (though hopefully I won't have to for a while!). Everyone here is so kind and helpful. They seriously worked magic to get me in my car and for that I'm incre More

by malissacoulson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Yim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Shost
Feb 25, 2022 -

Heritage Honda Bel Air responded

Hi, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

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