Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heritage Honda Bel Air

Fallston, MD

Overview
Employees
Reviews
Vehicles
4.9
4,865 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership
View Awards

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 4,865 reviews

June 16, 2021

Charles did a amazing job from start to finish on my deal and was a pleasuring deal with. I would recommend Charles to anyone interested in a new or used Honda More

by Ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Shumilo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Moore
Report | Print
Jun 18, 2021 -

Heritage Honda Bel Air responded

Hi Ken, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 13, 2021

Great team to work with, and were patient until midnight to close the sale. The place is clean and spacious . Charles was very responsive helping me understand the breakdowns on the pricing More

by isayamutombo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Moore
Report | Print
Jun 14, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 12, 2021

I was very pleased with the service. They were very friendly, helpful, and well priced. I would definitely recommend them to anyone looking to service their Honda. More

by Djnterps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weatherman
Report | Print
Jun 14, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any further questions, please give us a call. We're always happy to help! Have a great day.

June 10, 2021

Cost was clear upfront, the service tech even found some coupons to help with the price. Car was ready when promised. Overall very good service. More

by GKruft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Robbins
Report | Print
Jun 12, 2021 -

Heritage Honda Bel Air responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 10, 2021

Thanks Chrissy and JRay. You take great care of my vehicles and the communication about the current service & future services is always top notch! Thanks More

by teacher142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Frankos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JRay
Report | Print
Jun 12, 2021 -

Heritage Honda Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 09, 2021

People very pleasant car was done in alotld time frame everything was great I've been at this dealership for over 4 years and haven't had a problem More

by dancingde2dddina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stanislav Kovachki, Nick Sloan
Report | Print
Jun 10, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day. Take care!

June 08, 2021

Just a routine service. Everything went fine. Are use their express service for the first time. I didn’t have a reservation for an appointment, but I was treated properly and courteously. The service was More

by Tod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Ament
Report | Print
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2021

Very friendly and professional Sales management gone Very friendly and professional Sales management gone out to way to made a deal Surely will recommend others and will come back when back in mar More

by Mirza Aftab
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Mattheu, Noah Leeson, Garrett Evans
Report | Print
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi Mirza, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 08, 2021

Quick service helped me with discount explained service to be done and explained the next service in the future would definitely recommend the total experience More

by James004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Icenroad
Report | Print
Jun 09, 2021 -

Heritage Honda Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again in the future. Best wishes, Heritage Honda Bel Air

June 07, 2021

First of all, my name is Dennis. 3 hours for 4 tires First of all, my name is Dennis. 3 hours for 4 tires and oil change! Way too Long! 1st and last experience with Heritage Thanks More

by Dcstar56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Weatherman
Report | Print
Jun 09, 2021 -

Heritage Honda Bel Air responded

Thank you for taking the time to review Heritage Honda Bel Air. We appreciate your business and work hard to maintain a high level of customer satisfaction. Our goal is to provide routine service maintenance as efficiently and reliably as possible, and we sincerely apologize for your extended wait time, as this is not our way of doing business at any of our Heritage stores. We have shared your comments with our management team and service staff so they can use the feedback to improve their processes moving forward. Our Service Manager, Chrissy Frankos, would like to speak with you to personally apologize for the inconvenience and address any remaining concerns, but has been unsuccessful in locating your contact information in our database without your last name. To ensure your next service visit meets then exceeds your expectations, please contact Chrissy directly at cfrankos@mileone.com or 410.698.0060 and she will be happy to assist. Again, thank you for your time and we hope to hear from you soon.

1
...
254
255
256
...
487