Heritage Honda Bel Air

Great service Nicole was fantastic. She was upfront and honest making our experience hassle free. I would recommend her to anyone looking to purchase a new vehicle. Nicole was fantastic. She was upfront and honest making our experience hassle free. I would recommend her to anyone looking to purchase a new vehicle. More

Excellent service Had been looking for a used Mazda CX 5 for several days. Caught one in the orner of my eye while passing by Heritage Honda in Bel Air. Went in met w Had been looking for a used Mazda CX 5 for several days. Caught one in the orner of my eye while passing by Heritage Honda in Bel Air. Went in met with Jacque who was professional and very competent. Told him what I was willing to pay and he made it work. Very pleased, will be my first stop next time I purchase. More

Great Experience Mike is a great saleman. Greeted us right away, friendly and knowledgeable. We ended up with a great deal and I love my Honda Accord. Mike is a great saleman. Greeted us right away, friendly and knowledgeable. We ended up with a great deal and I love my Honda Accord. More

Excellent Service by Jerry! Great HRV by Honda! Jerry met me as I came through the door and helped me buy a new HRV. I had been to several other Honda dealerships in the Baltimore area, and Jerry w Jerry met me as I came through the door and helped me buy a new HRV. I had been to several other Honda dealerships in the Baltimore area, and Jerry was, by far, the sales person who listened to me and helped me meet my wants and my budget! He worked with me to get the HRV that worked for me! More

Great experience Jacque was very helpful with my selection of our new vehicle. He went over the vehicle completely, I don’t remember ever having so much attention to Jacque was very helpful with my selection of our new vehicle. He went over the vehicle completely, I don’t remember ever having so much attention to detail. Got the paperwork done efficiently and the business manager was just as good. You’ve gained a customer for life! More

Outstanding service by Jim McHugh. The service manager, Jim, is a very pleasant and accommodating. The amount of time allocated to perform the service was right on target. I enjoyed th The service manager, Jim, is a very pleasant and accommodating. The amount of time allocated to perform the service was right on target. I enjoyed the hospitality room and the free coffee. More

All Dealerships should take your lead. The Best. From the minute we entered your establishment we were asked, how are you and can I be of assistance. We spoke to a sales person, two managers, and From the minute we entered your establishment we were asked, how are you and can I be of assistance. We spoke to a sales person, two managers, and numerous other Dealership personnel. everyone was of great help. This is our second vehicle purchased at this Dealership, we we very happy with our purchase and will return for our next vehicle. Thank you to everyone for your assistance. More

Horrible service I had a hitch installed to my 2017 Pilot, but it was not installed correctly, the bolts were never tighten on the hitch. Don't ever use this Honda lo I had a hitch installed to my 2017 Pilot, but it was not installed correctly, the bolts were never tighten on the hitch. Don't ever use this Honda location for service, it may not end well. More

Christian Fotos was great excellent service manner Christian came to my aid, made comfortable my wait time, checked my vehicle, and when he finished, he assured me that my fears were unfounded, but he Christian came to my aid, made comfortable my wait time, checked my vehicle, and when he finished, he assured me that my fears were unfounded, but he went to extra steps making sure that even if I have a small problem it will be detected automatically. He took care of the dirt that may had been causing the oil smell, and cleared the animal nest? He was very attending, and I thank him. More

Unexpected Issue with my car Sheila Nesbit provided me excellent customer service during the required service!! She is an asset to this Honda dealership!! Excellent work ethics, p Sheila Nesbit provided me excellent customer service during the required service!! She is an asset to this Honda dealership!! Excellent work ethics, please recognize her More