Heritage Honda Bel Air
Fallston, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I was impressed that Bel Air Honda realized the importance of my sunroof leaking on my new CRV. I stopped by the service department on a Saturday and asked for a Monday morning appointment. The ge importance of my sunroof leaking on my new CRV. I stopped by the service department on a Saturday and asked for a Monday morning appointment. The gentleman made sure that someone would fix by leak on Monday Morning. More
I went to Bel Air Honda on my birthday with a slight I went to Bel Air Honda on my birthday with a slight interest of purchasing a new car. Max was very polite and friendly so I was at ease with him an I went to Bel Air Honda on my birthday with a slight interest of purchasing a new car. Max was very polite and friendly so I was at ease with him and trusted him immediately. He wasn’t a pushy sales person and he gave me a good deal and kept me within my budget. I would recommend him to anyone. Thanks Maxine More
I found Rick to be a pleasure to work with. He was knowledgeable about the product, very helpful, friendly and accommodating. I would not hesitate to recommend him or your dealership to friends and fa knowledgeable about the product, very helpful, friendly and accommodating. I would not hesitate to recommend him or your dealership to friends and family. I felt the "quality of work" question did not apply in this situation as I did not have any service done on the car. Incidentally this is my 4th new Honda from your dealership in the last 13 years. Thanks! Jeff More
This is the 2nd car purchase with JR. I had a wonderful experience working with him, and I will definitely recommend him and this dealership to my friends and family. experience working with him, and I will definitely recommend him and this dealership to my friends and family. More
I have been a customer of Bel Air Honda for over 15 years and have been very satisfied with the customer service and work from the Service Department for all three (3) of my current Hondas (as well as the on and have been very satisfied with the customer service and work from the Service Department for all three (3) of my current Hondas (as well as the ones I owned previously). Chrissy Richmond has been my service advisor for many years and has done a great job. Chrissy gets my vehicles in for service with limited notice due to my and my wife's busy work schedules and has my vehicles back to me in a timely manner. In addition, if there are any issues with my vehicles, Chrissy spells out what needs to be completed, the time it will take, as well as the cost. She is very prompt at informing me of anything that comes up while the vehicles are being worked on that should be addressed. Chrissy and her manager, Tom Fields, are the main reasons why I bring my cars into Bel Air Honda for service. Within the last year, my daughter also bought a Honda Civic and Chrissy has become her service advisor. I feel very good that my daughter will be taken care of by Chrissy and the Service Team so that her first Honda will last a long time. Chrissy is an asset to the Service Department at Bel Air Honda. I would recommend her as a Service Advisor and Bel Air Honda's Service Department to other Honda owners for quality car care. Thank You. James S. Baker Bel Air, Maryland More
Angelo was professional and polite. He was up front and explained all paper work. The other staff I delt with were also professional and polite. explained all paper work. The other staff I delt with were also professional and polite. More
We shopped around and visited many Honda dealers in search of the Civic we wanted at the price we wanted to pay. In our experience, no other dealer compared with Bel Air Honda. Gus Mamalis and the te search of the Civic we wanted at the price we wanted to pay. In our experience, no other dealer compared with Bel Air Honda. Gus Mamalis and the team at Bel Air Honda are terrific to work with. We obtained an outstanding price quote via the Internet for a Honda Civic. We had to travel some distance after work to get to Bel Air Honda, and Gus met with us close to closing time. He was pleasant and informative, and stayed long past closing to get us into our new vehicle. He had us test drive the car, showed us the features, made sure all of our questions were answered and our paperwork was in order, and, at the end of the night, personally topped off the gas for us. We wholeheartedly recommend Bel Air Honda, and Gus Mamalis in particular, for a great price and a very pleasant buying experience. More
Sorry, I don't remember of the names of the people I dealt with on my recent visit to have my Honda serviced but everyone from when I made the call to schedule the service to the followup satisfaction s dealt with on my recent visit to have my Honda serviced but everyone from when I made the call to schedule the service to the followup satisfaction survey call was wonderful. I recommend this dealership to my friends and family. Rob More
I bought a new Civic from Mike Dowdy at Bel Air Honda yesterday and I just want to express what a positive experience it was for me. He greeted me at the door as I walked in and from that point, I knew i yesterday and I just want to express what a positive experience it was for me. He greeted me at the door as I walked in and from that point, I knew it would be a pleasant experience. He was knowledgable about the differences between the two vehicles that I was contemplating purchasing, and ultimately helped me make the decision to purchase the Civic. I didn't feel pressured at all, as he was easy to establish a rapport with and he quickly made me feel comfortable. I would feel recommend him to anyone who wants a pleasant experience purchasing a new car. More
Terry Hanley the manager in the used car department is super friendly and gives a great deal... Buying a used car here is as easy as walking in and stating what you want, sitting down and just letting the super friendly and gives a great deal... Buying a used car here is as easy as walking in and stating what you want, sitting down and just letting them do the rest.... They get you great financing and as stated make the entire process Easy as can be..... I definitely would buy from them again... The sales person was Frank Mayfield and was very easy going and not pushy or overbearing .... He knew his job well and made us feel at ease with the entire process... Jenny the first person who answered the phone is very pleasant and a real treat on the eyes.... She is worth going there even if you aren't going to buy just to look at.... In fact, I was amazed at how friendly the entire staff in the used car section of Bel Air Honda was..... because of these people my daughter rode out the same day in a used Honda CR-V at a great deal..... -Don & Donna- More