Heritage Honda Parkville

Erin Natzke welcomed me with open arms when an unforeseen situation occurred. I still owned and owed on my car and was in need of an immediate change. Erin understood my predicament and guided me through a v situation occurred. I still owned and owed on my car and was in need of an immediate change. Erin understood my predicament and guided me through a very tough process. I couldn’t have felt more comfortable with her patience and guidance. More

Erin Natzke has been stellar to work with on two occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and occasions for my customers. I was amazed walking into a dealership and finding such an ethical and straight forward salesperson. I have had good and horrible interactions with dealerships. I have walked out because the salesperson has been so rude or dismissive in the past. Erin Natzke handled herself with grace and made both of my interactions pleasant quick and thoughtful. To be honest the entire staff handled themselves with professionalism, honor and an honest desire to help. If you walk into this dealership ask for Erin. Be reasonable and respectful. Do your research on cost and possibilities. She will do her very best to get you the highest trade in and best deal on your new Honda. She has also stepped up to source used vehicles for another client looking for a car. I am supremely impressed. It’s good to work with someone who has such a sense of community in a world that has lost focus on positive human interaction. More

Came in to make a purchase and since my family and friends all come see Branford we have received the same great service as them will be back with others and any future cars needed friends all come see Branford we have received the same great service as them will be back with others and any future cars needed More

It was a great experience. Cai was great and very helpful explaining everything and being patient with all my questions/concerns. Cai was great and very helpful explaining everything and being patient with all my questions/concerns. More

This is my second purchase through Heritage and with Erin. They make everything seamless and work with you to understand everything. I recommend them to everyone I know. Erin. They make everything seamless and work with you to understand everything. I recommend them to everyone I know. More

Update: As of April 28th, I still do not have my registration to transfer my tags. They mailed it to an out of state address. They do not respond to voicemails, emails, texts, or Honda Corporate inq registration to transfer my tags. They mailed it to an out of state address. They do not respond to voicemails, emails, texts, or Honda Corporate inquiries. They incurred toll charges to my name to deliver the vehicle and refuse to compensate us. They had an IOU for my dash cam and install but they cut the dashcam cables. They couldn't do the install so we had to buy a new cam and get it installed at Best Buy. I had a manager mute himself mid-call claiming an IT issue and they would call me back. They never did. The sales rep ended up being very curt and rude to both me and my husband when we requested updates/ coordination. Literally the worst car buying experience I've ever had and now I'm rethinking Honda in general. Save your time and emotions, go to another dealer. These guys are NOT it. 🥲 Original Review: Heritage was accommodating, informative, and helped us find the right combination that worked best for us! They helped us work out an amazing deal and everyone was kind, courteous, flexible, and patient. Highly recommend for a simple and easy process- especially for Active Duty service members titling a vehicle in another state. We appreciate you! More

Purchased a new Honda Accord from heritage honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heri honda/parkville. Erin was super helpful and helped me find the right Honda for me. The whole experience was very easy, thanks to the help of the Heritage Honda staff. More

Damon was great as our salesperson. There was no pressure, once Damon knew the vehicle and options we wanted, he had everything ready for us to look at multiple choices. Damon was kno There was no pressure, once Damon knew the vehicle and options we wanted, he had everything ready for us to look at multiple choices. Damon was knowledgeable on the vehicle explaining all the functions,warranty, maintenance etc. Damon took time to make sure we had met the appropriate people at Heritage that could assist with any needs. Damon made the transactions efficient and easy to complete. More

I worked with Seth B and then with Erin to purchase my car. Both were very friendly, and Erin really helped me make some decisions. She was super knowledgeable and great to work with. The Heritage facilit car. Both were very friendly, and Erin really helped me make some decisions. She was super knowledgeable and great to work with. The Heritage facility is well kept and they had a good selection of cars in the lot. More

Chris was awesome ! Quick and easy process - in and out . All the money for trade and everything ! Quick and easy process - in and out . All the money for trade and everything ! More