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Heritage Honda Parkville

Baltimore, MD

Overview
Employees
Reviews
Vehicles
4.9
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,304 reviews

November 21, 2021

Outstanding customer service.Scheduled appointment Outstanding customer service. Scheduled appointment within 24 hours for routine service. Reliable. Great Shuttle service. More

by Terri B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Rick Gibson
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Nov 23, 2021 -

Heritage Honda Parkville responded

Hi, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again! Take care!

November 19, 2021

Great service! The entire staff was easy to work with and very friendly, I would recommend my friends and clients to them. More

by Steve Hiegel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantine Kohilas, Dom Carter
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Nov 19, 2021 -

Heritage Honda Parkville responded

Hi Steve, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Honda Parkville! Thanks again for the recommendation, and have an amazing day!

November 18, 2021

The service center provided excellent service. Robert W was amazing to work with. We were so lucky to be able to bring our car here. More

by Jennifercolbert95
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
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Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

November 18, 2021

Online Scheduling ✅Convenient Location ✅Personable Online Scheduling ✅ Convenient Location ✅ Personable Staff ✅ Quick Service ✅ What more is there you could you ask for? More

by Dan K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Maurath
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Nov 20, 2021 -

Heritage Honda Parkville responded

Hi, thank you for sharing your positive experience! We want all our customers to feel this way when leaving our dealership!

November 18, 2021

First ; they were very curious. Second; bill M. Was extremely helpful and knowledgeable. Good job More

by Dta5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill M.
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Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

November 17, 2021

This is the third lease that I worked with Gary, and I could not be happier with the experience! He is so friendly and helpful and I would absolutley recommend him for any buying or leasing needs! More

by paulgwiaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 15, 2021

When I arrived to meet Erin, what a pleasure she was. We talked about what I was looking for, and she got it right. the vehicle I was looking for. Thank you! More

by ljudy850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2021 -

Heritage Honda Parkville responded

Hi, we're happy you found our staff Erin to be so supportive during your experience here at Heritage Honda Parkville. We hope to be of service to you again! Take care!

November 15, 2021

Erin and Mike (store manager) understood the assignment! Erin was so knowledgeable about the vehicles and had great customer service. The best sales person I have had thus far. Mike was generous and made m More

by Tameakarhinehart
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Pegler, Jason Davis, Michael Yoon, Austin McDonald
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Nov 18, 2021 -

Heritage Honda Parkville responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We want all our customers to feel this way when leaving our dealership!

November 11, 2021

Dealership seemed prompt and not an unusual wait time. They explained service and what should be done. Waiting area pleasant. More

by Cjschweit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Gibson
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Nov 11, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 11, 2021

Friendly staff and eager to help.Heritage office provided me with free ride going back home. More

by gabnlelet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Jones
Report | Print
Nov 12, 2021 -

Heritage Honda Parkville responded

Hi Gabnlelet, we're happy you found our staff to be so supportive during your experience here at Heritage Honda Parkville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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