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Heritage Honda Parkville
Baltimore, MD
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,304 reviews
July 29, 2021
Work on car was good. It takes a long time to pick up your car because the advisors are so busy. Should go back to picking up at cashier's window. your car because the advisors are so busy. Should go back to picking up at cashier's window. More
by Keds99
Employees Worked With
Mark Sowder
July 29, 2021
Met McKenzie in Feb. 2021. Bought an HR-V. Great price, great car, great salesperson. Daughter currently needs a car. Hope McKenzie can help! I want her to have the same good experience that I had. Tha great car, great salesperson. Daughter currently needs a car. Hope McKenzie can help! I want her to have the same good experience that I had. Thank you, McKenzie Nicolas! More
by Larae0915
Employees Worked With
McKenzie Nicolas
July 29, 2021
I had an early morning appointment and I never received a call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone cal call before, during or after service. Furthermore, I did not receive any call throughout the day regarding my vehicle, did not get a return phone call back when I would leave messages and no one would answer the phone when I called. Upon arrival, the tech was very rude and in his words was trying to “charm” me to make the situation better. The entire service was unprofessional. I would not recommend this dealership. More
by anonymous
Employees Worked With
July 27, 2021
Ed was a huge blessing to us as we had car trouble while traveling. Although it was Friday evening at rush hour, he helped us get the needed repairs, and we were back in the road again before long. Custom traveling. Although it was Friday evening at rush hour, he helped us get the needed repairs, and we were back in the road again before long. Customers are a priority to Ed and Heritage Honda. More
by Grateful
Employees Worked With
Edward Jones
July 26, 2021
Cesar was super helpful in not only helping me find a Cesar was super helpful in not only helping me find a car but also helping me find it at the right deal. As soon as I walked in the building he never Cesar was super helpful in not only helping me find a car but also helping me find it at the right deal. As soon as I walked in the building he never pressured me and was very up front about everything including pricing. Was also willing to match the deals others gave. If you're gonna get a car go through Cesar!! More
by Mubro786
Employees Worked With
Cesar Castillo
July 26, 2021
This is my second time buying from Heritage, and after dealing with the finance office the first time a few years back I almost didn’t return. However, this time around was a 100% improvement in all aspec dealing with the finance office the first time a few years back I almost didn’t return. However, this time around was a 100% improvement in all aspects. Cesar and everyone else were a pleasure to work with, and went out of their way to get me what I wanted. I’ll definitely be returning next time. More
by tf762
July 25, 2021
Heritage, was fast and courteous. All of the people that work there treat you like family. I changed my dealer of preference because of that work there treat you like family. I changed my dealer of preference because of that More
by jwherman32Joe H
Employees Worked With
Lou Persico, Mark Sowder, Edward Jones
July 24, 2021
Service was performed as requested. great advice, work done in a very timely manner. very courteous and clean facility. Also got great discount on the oil change. Thank you done in a very timely manner. very courteous and clean facility. Also got great discount on the oil change. Thank you More
by 2016 Honda Accord
Employees Worked With
Lady not listed
July 23, 2021
Service Advisor was courteous, knowledgeable, respectful. Always trust heritage honda parkville for all my service needs. Good dealership. Excellent quality Service as always..way to go! Always trust heritage honda parkville for all my service needs. Good dealership. Excellent quality Service as always..way to go! More
by Rsanandin
Employees Worked With
Robert Wiggington
