Heritage Honda Parkville

This is the only dealership I trust to service my vehicle. vehicle. More

Excellent service with extremely knowledgeable customer service staff. I am especially impressed with the service person Mark Sowder. He consistently goes the extra mile to provide outstanding customer s service staff. I am especially impressed with the service person Mark Sowder. He consistently goes the extra mile to provide outstanding customer service. More

It was such a pleasurable experience having my vehicle serviced at Honda Heritage in Parkville. My vehicle is working just fine and I am definitely looking forward to bringing my vehicle to this location serviced at Honda Heritage in Parkville. My vehicle is working just fine and I am definitely looking forward to bringing my vehicle to this location again. Robert, thank you so much for your excellent communication and exemplary customer service. More

This dealership sold us a faulty car 🚗 a Honda Civic 2020 brand new car with in day 7 of driving the car A.C is blowing hot air took it to have it service return it again in 2 days for the same problem. 2020 brand new car with in day 7 of driving the car A.C is blowing hot air took it to have it service return it again in 2 days for the same problem. Now it’s been one year for the 3rd times same issues. This is not a great service we been calling them to speak to the a general manager and it’s seem like his is avoiding to speak to us maybe because of our race ? I’m sure if we are Caucasian this. Issues been resolve from day one! More

My service advisor Mark is the man. He helped me out with an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda P an issue of mistaken diagnosis on my vehicle. He was able to get the issue corrected at no additional charge to me. Highly recommend Heritage Honda Parkville and Mark for your Honda service needs. More

Mark Sowder stands out among a very qualified team of Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealersh Service Advisors at Heritage Honda Parkville. Today he helped resolve a dislocated front bumper on the Honda Civic that I purchased at that dealership in 2009.. He was both personal and professional in his attention to my issue, possessed a "can-do" customer service attitude, and left me smiling and appreciative of his going the extra mile to make our encounter a positive experience with a successful outcome. More

Ed Jones took me right away and the mechanics thoroughly tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to tested my car, which had stalled the day before. Although they were not able to explain why this happened, the car has run smoothly since my visit to Heritage. More

The dealership was great. They took me right in without an appointment. Did what was necessary for my service and had me out in no time an appointment. Did what was necessary for my service and had me out in no time More

This dealership is rates 10 of 10 fof customers service and repairs. I will definitely be back for my next vehicle. and repairs. I will definitely be back for my next vehicle. More

Heritage Honda has always treated me fairly. Used to trade in every two years and never went anywhere else after going there and had the best salesman…until he retired. So this time I had the pleasure trade in every two years and never went anywhere else after going there and had the best salesman…until he retired. So this time I had the pleasure of working with Erin Natzke. She was very courteous, never pushy and knew her stuff to help me decide exactly which vehicle would serve me best. She also helped along with Jamie to get a good deal with my trade in. Todd, the finance guy was very nice and sold me the ECP Protection plan. At the end of it all, driving the CRV home, I felt really confident that I went again to the right place, making the best decision. Thank you, Heritage! More