Back

Heritage Honda Parkville

Baltimore, MD

4.9
3,302 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9213 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 3,302 reviews

June 04, 2021

Great service for my car yesterday! I was warmly greeted. Service started on time. Paperwork was straightforward and quick. Payment was easy. Car was clean. More

by adamiba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

June 04, 2021

Erin was very helpful, friendly and made the entire experience easy. I’ve been coming to Heritage for cars for years and have always been satisfied, but Erin was especially great and I will seek her ou More

by Lizdavis214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erin Lober
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2021

Very positive experience! My service representative fulfilled all my service requests in a timely and professional manner. He made sure I understood the cost and time needed to complete the service. More

by wardwilliamsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 06, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2021

Rob (service dept)did a really good job taking care of my car’s needs (fuel pump recall) and was very courteous and considerate of my time.. More

by iwatch26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Jun 06, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 02, 2021

Cesar took really good care of us and got us a great deal on our car! He found us something better than what we initially wanted. The service was very helpful in finding what we wanted and need in the car. O More

by Edwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Castillo
Jun 03, 2021 -

Heritage Honda Parkville responded

Hi Edwin, thank you for your kind review; we are happy to pass along your comments to Cesar here at Heritage Honda Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Honda Parkville

May 30, 2021

Oz was very helpful in helping me get my Honda Passport lease. I have had much distrust in other dealerships that I purchased my vehicles through and he has made this experience the best thus far. I look f More

by Haley Houser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
May 31, 2021 -

Heritage Honda Parkville responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

May 29, 2021

The best overall dealership in the Baltimore area i never had a problem they couldn’t fix always friendly ,fast and courteous service and competitive price More

by Butchryland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Watts, Bill Maurath, Mark Sowder
May 30, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2021

i really appreciate ed jones, he is very respectful and kind to us and considerate since we requested more than what we are scheduled for More

by ivy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Jones
May 30, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 29, 2021

The customer service was great. We felt supported by the entire team, from our salesperson (Erin Natzke, who was absolutely fantastic) all the way up to the sales director and through the finance process. W More

by nicks
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 28, 2021

They are very good. I’ve dealt with Mark since the TOWSON days. There’s no perfection in any of us. Watch the small things. More

by Unrobbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
May 29, 2021 -

Heritage Honda Parkville responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you continue to choose us for all your automotive needs! Take care!

...
158
...