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Heritage Honda Parkville

Baltimore, MD

4.9
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,304 reviews

May 01, 2021

heritage has very satisfactorily done three recall services on my honda fit. the customer service reps were courteous and explained the problem and solution each time. More

by herbmerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
rob koski, Edward Jones
May 02, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2021

Heritage Honda by far has exceeded all my expectations! Robert, is very attentive to my vehicle’s needs and cares that my maintenance is done well. I appreciate being able to be dropped off More

by ma.rion.boyd.ii
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
May 02, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2021

The sales dept. does a great job but your service dept. sucks after dealing Bills nasty unprofesstional attitude I hope I never have to come back even though Mr. Steven Berman was very apologetic and showe More

by jesus4usfour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Maurath
Apr 30, 2021 -

Heritage Honda Parkville responded

When you work with Heritage Honda Parkville, you should feel welcome and important; we sincerely apologize if you felt you were not treated that way. We work hard to provide all customers with exceptional service and a positive experience, and we would appreciate the opportunity to address your concerns. Our Service Director, Steve Berman, has attempted to contact you, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Steve directly at 410.663.7155 or sberman@mileone.com. We look forward to speaking with you soon.

April 29, 2021

Really responsive and communicated well Now I am adding a few words just so I could submit the review. I really enjoyed working with the service manager More

by Bbruneau1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 30, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 28, 2021

Made sure a problem I had with my car was addressed and will be followed up on. Very accommodating. Always very pleasant to work with More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 29, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 27, 2021

Great place to buy a car. Customer service is top notch go see Dallas ware if you need a car great guy to work with More

by hvoltage90
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dallas Ware
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 26, 2021

Consistently on point and on time.I have used their in Consistently on point and on time. I have used their in house service since buying my vehicle from them in 2018, and am always satisfied. More

by ES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Apr 27, 2021 -

Heritage Honda Parkville responded

Hi, your wonderful feedback and rating mean a lot to us. We hope you continue to choose us for all your automotive needs! Take care!

April 24, 2021

I walked in with suspension concerns and walked out with good logical information. Robert has done a great job keeping up with my vehicle and it’s routine/preventative maintenance. More

by AD88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 24, 2021 -

Heritage Honda Parkville responded

Hi Ad, thank you for your kind review; we are happy to pass along your comments to Robert here at Heritage Honda Parkville! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 23, 2021

Spent time to explain what needed to be done and the repairs were made very quickly. Clean service area, coffee and tv available, I will return. More

by Rbreeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 23, 2021 -

Heritage Honda Parkville responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 22, 2021

Worst experience ever, $7000 mistake they made n wanted me to pay for. Manager lied about it. 2Managers involved Service&Sales MarknJaime GaryB helpless. Done!!!!!!!! More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Burlage
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Heritage Honda Parkville responded

Hi Jim. At Heritage Honda Parkville, we work hard to provide all customers with transparent, honest and reliable service, and we sincerely apologize if you felt your experience was less than positive. Our General Manager, Mitch Giller, would like to address your concerns as quickly as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Mitch directly at 410.663.7273 or mgiller@mileone.com. We look forward to speaking with you soon.

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