Heritage Honda Parkville

Mark Sowder is the reason we continue to get all 3 of our Honda's serviced in Parkville even though Harford County is closer to us. His honesty and professionalism is top notch. Thank you Mark! Honda's serviced in Parkville even though Harford County is closer to us. His honesty and professionalism is top notch. Thank you Mark! More

Service was great. Mark, my service advisor, was knowledgeable about the problem with my car. The service team went the extra mile for which I’m grateful. Thank you Mark for being so professional, knowledgeable about the problem with my car. The service team went the extra mile for which I’m grateful. Thank you Mark for being so professional, courteous and reliable. More

Besides the two sales people rated, I also spoke with Erin, who deserves five stars, but I don’t know which Erin it was. The dealership was extremely busy but I was seen as soon as possible and the prima Erin, who deserves five stars, but I don’t know which Erin it was. The dealership was extremely busy but I was seen as soon as possible and the primary salesperson who dealt with me, Charlotte, was wonderful and could not have been more helpful or professional. I believe it was Todd with whom I discussed the financing of the car payments and he was likewise professional and efficient. Everyone was extremely friendly and seemed truly desirous of making the experience a positive one for me—and they did. It was probably the best car-buying experience I’ve had and I really appreciated the car-care package they included gratis. Would highly recommend this dealership and all those with whom I interacted. More

Gary Burlage is our go to for new car buying. He takes a sincere interest in what's important to us. Would highly recommend asking for Gary when you visit Heritage on Harford Rd. sincere interest in what's important to us. Would highly recommend asking for Gary when you visit Heritage on Harford Rd. More

Always helpful, friendly, bought 3 vehicles from there. Always got great service, explained vehicle in a way I could understand. Took time to answer all questions clearly. Great help with car details and Always got great service, explained vehicle in a way I could understand. Took time to answer all questions clearly. Great help with car details and getting started More

I had a fantastic experience at this dealership. After being out of the car market for over 13 years, you can imagine how much the technology has changed. I had a short list of "must haves" features. My being out of the car market for over 13 years, you can imagine how much the technology has changed. I had a short list of "must haves" features. My salesman Guillaume listened to what I wanted, explained and demonstrated all the features on the Honda Pilot. I had an appointment and he was ready to see me as soon as I walked in. The car I purchased was Certified Pre-Owned and Guillaume took the time to explain the features vs price of a pre-owned vs a new Pilot. So far, I am happy with my purchase and I would recommend this dealership. Ask for Guillaume. More

Erin provided me with an amazing car buying experience. From the time I came in she listened to my preferences in features, helped to calm my nervousness about the car buying process and fully delivered. T From the time I came in she listened to my preferences in features, helped to calm my nervousness about the car buying process and fully delivered. Thanks so much and I am truly happy about my purchase! More

We have been visiting this Honda heritage Parkville from long time and they been helping. Us buying car smoothly.my sales person was really friendly and helpful plus my service adviser so so helpful.thanks long time and they been helping. Us buying car smoothly.my sales person was really friendly and helpful plus my service adviser so so helpful.thanks More

Dealing with Mark Sowder in the Service department is a pleasure. He is friendly, competent and knowledgeable. Mark is trustworthy and always keeps you updated on the progress of the work being done. pleasure. He is friendly, competent and knowledgeable. Mark is trustworthy and always keeps you updated on the progress of the work being done. More

The required part was not in stock so it was ordered right away. It arrived very early the next day. The work was as completed quickly thereafter. The price was exactly as it was quoted. right away. It arrived very early the next day. The work was as completed quickly thereafter. The price was exactly as it was quoted. More