Back

Heritage Honda Parkville

Baltimore, MD

4.9
3,463 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

9213 Harford Rd

Baltimore, MD

21234

Directions

By Type

Showing 3,463 reviews

April 13, 2021

Recently visited Heritage Honda. Very pleased with the service. Robert informed of what to expect regarding the work to be performed, and what the next steps would be upon my next scheduled appointment. I More

by mtssje
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Work has not been performed yet
Apr 14, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

Service Department was very friendly and efficient. Service on my vehicle was completed in a timely manner. My Service Advisor was knowledgeable about my vehicle. More

by Drae2651
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Apr 13, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 12, 2021

Erin Natzke was an absolute pleasure to work with and even though the exact car had to be brought in from another dealership, it was a smooth transaction. Mike Woon (spelling?) was also great in helping More

by DanD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Woon, Todd Pegler
Apr 13, 2021 -

Heritage Honda Parkville responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2021

Very nice but Ken has been retired for three years. Might want to take him off the site. His voice mail was still active also. More

by johnnybowl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Thompson, Jonathan Solovey, Cesar Castillo
Apr 12, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 07, 2021

I had an amazing experience at Heritage Honda, and was taken care of by some of their best employees. Could not be happier with my brand new Honda hatchback. The car was personally delivered to the dealer More

by shan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Sarris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitchell Giller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Marsheck
Apr 08, 2021 -

Heritage Honda Parkville responded

Hi Shan, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2021

I had a great experience buying a car. I would definitely buy Another car From Erin. Very professional and helpful In Answering all of my questions More

by Honda Civic 2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Natzke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oz Khan
Apr 07, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 05, 2021

I had a leak that saturated my entire back passenger side and driver side I was told Friday to pick up my car that it was done as soon as I got in to feel the carpet it was still saturated I asked why no one More

by Robin.j.gore
Recommend Dealer
No
Employees Worked With
Bill Maurath
Apr 07, 2021 -

Heritage Honda Parkville responded

Hi Robin. At Heritage Honda Parkville, our goal is to meet and exceed your expectations, and we are disappointed to hear this did not occur during your visit to our Service Center. Our Service Director, Steve Berman, would like to address and resolve your concerns as quickly as possible, but has been unsuccessful in locating your contact information in our database. At your earliest convenience, please contact Steve directly at 410.663.7155 or sberman@mileone.com. We look forward to speaking with you soon.

April 04, 2021

Mr. Wiggington did an awesome job keeping us informed on what services will be done to my car and even went to check on us while in the waiting area. He even checked on my account to see if i still have hon More

by Aya.brea24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 05, 2021 -

Heritage Honda Parkville responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 03, 2021

Always quick and efficient service. Made an appointment and was taken on time and was out quickly. Customer service was very efficient. I've been taking my cars there for years. More

by ladybug21236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erin Lober
Apr 04, 2021 -

Heritage Honda Parkville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2021

I came to get my Civic serviced and Robert was very friendly and helpful. I also appreciate him offering a free oil change since I left with my tire pressure light on More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Wiggington
Apr 02, 2021 -

Heritage Honda Parkville responded

Hello Corey, thanks for the positive star rating, Corey! Is there anything that stood out about your experience we can share with our Team? We hope to see you again! Have a great day.

...
181
...