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Heritage Honda Parkville
Baltimore, MD
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,270 reviews
May 24, 2020
The service center was clean, practicing social distancing. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, excellent, addressed all my car servi distancing. Excellent service from my Honda service department representative Mark. Very professional!!! Quick, excellent, addressed all my car service needs. Just Awesome! More
by Jay
Employees Worked With
Mark Sowder
May 24, 2020
They were kind, fast, and really customer centric. They got me a payment that mirrored my original payment for my totaled vehicle. Strongly recommend. The best!!! got me a payment that mirrored my original payment for my totaled vehicle. Strongly recommend. The best!!! More
by Incoo
Employees Worked With
Sam Sarris, Courtney Spells
May 23, 2020
However I was really confused by feeling as if the However I was really confused by feeling as if the management and the salesman did not give my application much consideration I believe I sat at the However I was really confused by feeling as if the management and the salesman did not give my application much consideration I believe I sat at the desk after giving him my information for the application and my car appraisal maybe 30 mins and then he said they called it in but he didn’t come back with any information but if you can get more money down come back... Nothing else I left confused and very disappointed with Heritage Honda ! To whomever may concern made me feel like I totally wasted my time! More
by ThomasHR
May 23, 2020
Erin was kind, attentive, fun, honest and easy going. The dealership has a well stocked inventory. The staff was kind and friendly and greeted you as you walked in. Overall it was a positive buying experienc dealership has a well stocked inventory. The staff was kind and friendly and greeted you as you walked in. Overall it was a positive buying experience - it was long day completing the transaction but that it likely due to the way things get done during the COVID pandemic. Thanks Erin for having lunch with us. More
by d.sigai
May 22, 2020
Heritage Honda Parkville gave honest and courteous service. Their buying process is easier than any other dealer from whom I've bought and leased an automobile. service. Their buying process is easier than any other dealer from whom I've bought and leased an automobile. More
by wadegiles1
May 22, 2020
Ed in the service department was timely and communicated effectively when the work had been completed on our Honda Pilot. Thank you for working duting the quarantine. effectively when the work had been completed on our Honda Pilot. Thank you for working duting the quarantine. More
by arsnedegar
Employees Worked With
Edward Jones
May 20, 2020
Wonderful experience! Brandon was not pushy, was personable, and showed a genuine interest in giving me the best possible deal for my trade and purchase. Although new to th Brandon was not pushy, was personable, and showed a genuine interest in giving me the best possible deal for my trade and purchase. Although new to the business, he was very knowledgable and did his best to answer all my questions, even if he had to ask for help. Wonderful job and made car buying simple! More
by cnicola
Employees Worked With
Brandon Lindsay
May 16, 2020
Erin was fantastic. She was just the right mix of letting you have time and space and still answering your questions and meeting your needs. you have time and space and still answering your questions and meeting your needs. More
by Stacey B
Employees Worked With
May 13, 2020
Great experience. The rep was patient and helped me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me through the process. I had to replace my key fob as mine was lost. The price he gave was $34 more than what I was quoted over the phone so he gave me that price plus he gave me an additional 15% off as I had a coupon. I was very happy about that! He also answered some questions I had regarding oil changes and how to adjust mileage. More
by sed8891
Employees Worked With
Robert Wiggington
