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Heritage Honda Parkville

Baltimore, MD

4.9
3,270 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9213 Harford Rd

Baltimore, MD

21234

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Showing 3,270 reviews

April 21, 2020

since coming to Heritage Honda Parkville and having Rob Koski as our service advisor, having our service has been made easy. Will continue our service relation with Heritage More

by Tbergman710
Recommend Dealer
Yes
Employees Worked With
Robert Koski.
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Tbergman, thank you so much for your feedback! Rob will be very happy to hear about your kind words and high star rating! We look forward to your next visit! Take care!

April 21, 2020

The service department continues to take care of us which is a big part of why we are a Honda family. We have been working with Mark Sowder for over 10 years and is a key reason we keep coming back. He is t More

by JAL Navy
Recommend Dealer
Yes
Employees Worked With
Mark Sowder
Apr 23, 2020 -

Heritage Honda Parkville responded

Hi Jal, we strive for a high level of customer satisfaction in all aspects of our dealership. We'll pass your comments on to Mark! Thank you, and have a fantastic day!

April 13, 2020

I had a great experience working with Dominique he was knowledgeable and was very customer driven. He was new but very customer service focused and he helped put me in my new 2020 Honda Odyssey. Me and my More

by Nickismitty05
Recommend Dealer
Yes
Employees Worked With
Jason Davis, Dominique Cunningham
Apr 13, 2020 -

Heritage Honda Parkville responded

Hi, thank you for taking the time to leave a review for us at Heritage Honda Parkville. We're happy we could meet your expectations! Please let us know if you have any additional questions about the services you received and thank you again for choosing Heritage Honda Parkville!

April 13, 2020

Can't Stop Smiling in my New Car! There is an old adage that comes to mind: "Your smile is your logo. Your personality is your business card. How you leave others feeling after an inte More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Skinner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sarris, Jason Davis, Dominique Cunningham
Apr 14, 2020 -

Heritage Honda Parkville responded

Hi Satisfied Customer, thank you for your positive review. We're glad to hear that you found our team here at Heritage Honda Parkville so helpful in the purchase of your new vehicle. Our team will be very happy to hear about your kind words and high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

March 25, 2020

Very professional service. Rob Koski was informative, professional and a pleasure to work with. Services completed as expected and on time. Would recommend to others. More

by Greg
Recommend Dealer
Yes
Employees Worked With
Robert Koski
Mar 27, 2020 -

Heritage Honda Parkville responded

Greg, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thank you so much for choosing Heritage Honda Parkville as your first choice for service!

March 24, 2020

Once again, I’ve received professional service during my visit. I was informed of my situation and the difference choices I have to repair my vehicle More

by Mogoggins
Recommend Dealer
Yes
Employees Worked With
Rob koski
Mar 26, 2020 -

Heritage Honda Parkville responded

Hi there, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Honda Parkville. We hope to be of service to you again. Take care!

March 24, 2020

I was told the price of my run flat tire over the phone without the total cost. It was a $200 difference almost, luckily they send coupons. I only go here for tires. They don't wash ur vehicle. People r More

by Dont Like Runflats
Recommend Dealer
Yes
Employees Worked With
Edward Jones
Mar 27, 2020 -

Heritage Honda Parkville responded

Thank you for taking the time to review Heritage Honda Parkville. Your input and the feedback from all our customers is important to us, as we strive to meet then exceed your expectations. We sincerely apologize for any miscommunication that occurred in our Service Department, as this was never our intention. Our Service Director, Steve Berman, would like to further discuss your experience and immediately address your concerns, but unfortunately is unable to locate your contact information based on your DealerRater username. We work hard to provide all customers with an exceptional experience, and would appreciate the opportunity to rectify our missteps and learn how we can improve. At your earliest convenience, please contact Steve directly at sberman@mileone.com or 410.663.7255 so we can ensure your next experience is consistent with the high standards that match our reputation. Again, thank you for your time and valued feedback. We look forward to speaking with you soon.

March 23, 2020

The service was quick and efficient. The Service Adviser Tobert Koski explained the service that would be done and told how long it was going to be. Everything went as he said dd's. He was very polite an More

by sysallen
Recommend Dealer
Yes
Employees Worked With
Robert Koski. 5 stars
Mar 26, 2020 -

Heritage Honda Parkville responded

Hi there, thank you so much for your feedback! Robert and the rest of our team will be very happy to hear about your kind words and high star rating! We hope to be of service to you again.

March 21, 2020

Brandon was amazing! He helped me find the perfect car for me. Very patient and caring when it came to working with him. Happy with my purchase!!! More

by fotini.alatzas
Recommend Dealer
Yes
Employees Worked With
Lee Charles
Mar 23, 2020 -

Heritage Honda Parkville responded

Thank you for your high star rating. We're happy to see that your experience with us was excellent! We hope to be of service to you again! Take care!

March 21, 2020

Very Professional. Gary Burlage is the most professional, honest and sincere salesman we have probably ever encountered. Gary was extremely patient, and took the extra e More

by drjudy75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Burlage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski, Terri Thompson, Robert Lee
Mar 23, 2020 -

Heritage Honda Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Heritage Honda Parkville!

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