Heritage Honda Parkville

Second service at Heritage Honda and had a good experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, experience with Ed Jones. He was personable and very professional. He asked about my visit prior to taking my car back, making notes of my concerns, and provided detailed information on what the service would include prior to escorting us to the waiting area. He provided updates in person and explained everything that took place during the service, verifying everything before taking payment. I always appreciate the great work and transparency with Heritage. Thank you! More

No High Pressure Sales By Lou Car shopping can be a pain as we all know . My wife has bought 2 cars from Heritage Honda in Parkville and was happy both times . I saw an interest in Car shopping can be a pain as we all know . My wife has bought 2 cars from Heritage Honda in Parkville and was happy both times . I saw an interest in a 2010 Honda Accord and Lou Persico called me promptly and the vehicle delivered to the Parkville location . Lou Persico is a straight shooter which i like he made it easy for me to buy the car . More

Heater was broke on wife’s Honda Ed Jones wrote it up and had it fixed overnight. Wife is very happy. I’m happy too and had it fixed overnight. Wife is very happy. I’m happy too More

new car experience Gary is fair and honest in my dealings with him. He is also very helpful in understanding all the new bells and whistles on a new car. I would recom Gary is fair and honest in my dealings with him. He is also very helpful in understanding all the new bells and whistles on a new car. I would recommend him to anyone who needs a new car. More

Easy to make on line appointment. Work was completed quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person expla quicker than anticipated and car ran better afterwards. Waiting room was comfortable and complimentary coffee was appreciated. Service person explained everything clearly and succinctly. He ordered a part for needed repair and provided a cost estimate. More

Buying a car can be very stressful, but you couldn’t ask for a better experience than dealing with Heritage. They are very honest and straightforward, they don’t play games or have shady tactics like other for a better experience than dealing with Heritage. They are very honest and straightforward, they don’t play games or have shady tactics like other dealerships. They always had our best interest in mind and did everything they could to get us the best available financing terms and make sure we were taken care of and had all of our questions answered and concerns addressed. Even after staying a couple hours past closing time on a Saturday night, finance still went above and beyond to find lower interest rates and better terms. And Charlotte was still willing to stay longer to make sure all of our questions were answered and we knew how the features of the car worked. Overall a great experience and I would highly recommend the team at Heritage to anyone! More

Heritage Honda provides excellent customer service. They go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service depart go above & beyond for their customers. Steve Berman is the absolute best in customer service & satisfaction. He is oversees the entire service department & still takes time out of his busy schedule to meet & speak with customers. Steve is amicable, professional & truly an amazing person to work with. Garett is my service advisor. He is professional & amicable. Phil always does a great job on my car! He is a true professional. Garett and phil both provide excellent quality care & try to go above & beyond. Heritage Honda provides excellent service with integrity. More

My salesmen was Gary Burlage he was wonderful ! to deal with no pressure.Very knowledgable about the vehicle I was looking at He showed me several til we found just the right one. He went over features rep with no pressure.Very knowledgable about the vehicle I was looking at He showed me several til we found just the right one. He went over features repeatedly til I understood completely. It was the most pleasure I've ever had vehicle shopping.I highly recommend Gary and Heritage Honda Harford Rd More

I’ve bought 3 cars from Gary in the last 11 years. At every visit he has always been professional and most helpful to find the perfect car for me. I have never been as comfortable with a car salesman as every visit he has always been professional and most helpful to find the perfect car for me. I have never been as comfortable with a car salesman as I have been with Gary. He has always been honest and forthright in all of our dealings. More

Buying a used Honda Ridgeline could not have been easier. Ken Davis, who sold me my Fit a few years ago, made the transaction go smooth and painless. The rest of the staff was helpful, too. Ken Davis, who sold me my Fit a few years ago, made the transaction go smooth and painless. The rest of the staff was helpful, too. More