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Heritage Honda Parkville
Baltimore, MD
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,304 reviews
April 09, 2019
A Stressful Experience Made Easy! What an amazing experience this was! I had a unique situation with my trade in and I wasn't sure if a new car was possible. Chad and everyone involved What an amazing experience this was! I had a unique situation with my trade in and I wasn't sure if a new car was possible. Chad and everyone involved in helping me buy my car was wonderful, personable, and passionate. Huge thank you to everyone at this dealership for making my daily life so much more enjoyable. Will recommend everytime! More
by Bri Atherton
Employees Worked With
Doug, Chad Edwards
April 09, 2019
Great Experience with Gary Had a great experience buying a new car from Gary yesterday! He was very helpful in terms of working with us to get to the right price and getting us Had a great experience buying a new car from Gary yesterday! He was very helpful in terms of working with us to get to the right price and getting us through the process as painlessly as possible and he is such a nice guy. This was our second car purchase with Gary and I can't imagine buying another Honda from anyone else!!! More
by bobkleinschmidt
Employees Worked With
April 08, 2019
Service Department Support The service department was sensitive to my timing constraints, met my service requirements and made the drop off and pick up experience very quick and The service department was sensitive to my timing constraints, met my service requirements and made the drop off and pick up experience very quick and organized. Tony was very pleasant. More
by Dcn3
Employees Worked With
Tony Mantegna
April 06, 2019
Great service There is literally no time wasted for service. You are welcomed in, and ushered out all in a professional manner. The service bay is neat, and well or There is literally no time wasted for service. You are welcomed in, and ushered out all in a professional manner. The service bay is neat, and well organized. More
by DaveCRV
Employees Worked With
Diane Maloney, John Donovan
April 05, 2019
Came in with a problem, older car thoroughly checked out I have come to this dealership for many years, and will continue to do so, to both buy and service Honda’s. It is convenient, well maintained, and con I have come to this dealership for many years, and will continue to do so, to both buy and service Honda’s. It is convenient, well maintained, and considerate of the customers needs. More
by Catsitter
Employees Worked With
Terry Irish, Barry, Rob,, Ken Davis, Mark Sowder, Tony Mantegna
April 05, 2019
Service work The service was good . Got right in . My service guy kept me up dated on my car . I will continue to go back . Thank you. The service was good . Got right in . My service guy kept me up dated on my car . I will continue to go back . Thank you. More
by Yeah
Employees Worked With
Garrett Powell
April 05, 2019
No appointment and did work promptly and was courteous Excellent communication Addressed concerns Vehicle clean Got free oil change👍 Talked to Bill and advised brake fluid replaced and recommended rea Excellent communication Addressed concerns Vehicle clean Got free oil change👍 Talked to Bill and advised brake fluid replaced and recommended rear brake Pads and gave price that I can do next visit More
by Beverly crv
Employees Worked With
Bill Maurath
April 04, 2019
EXACTLY WHAT I WANTED Terri is very personable and patient. I gave her my budget, likes, dislikes, wants and needs. She stuck with that and was able to get me in what I Terri is very personable and patient. I gave her my budget, likes, dislikes, wants and needs. She stuck with that and was able to get me in what I've been waiting over a year for. WITHOUT STRESS OR PRESSURE! HER CUSTOMER SERVICE WAS STELLAR!! THANKS TERRI More
by JEWLZ_BYTEE
Employees Worked With
Terri Thompson
April 03, 2019
Awesome experience Love the service at heritage Honda Parkville. They are very easy to work with. We will have both of our cars serviced here in the future. Love the service at heritage Honda Parkville. They are very easy to work with. We will have both of our cars serviced here in the future. More
by matt78
Employees Worked With
Mark Sowder
April 03, 2019
The service department was forthcoming and generous Even though Heritage was not where I purchased my certified pre-owned Honda from in February, they took care of me as if I had. I was already having b Even though Heritage was not where I purchased my certified pre-owned Honda from in February, they took care of me as if I had. I was already having brake issues after owning the car for under 2 months, and Tony and Steve took care of it for me while the dealership I purchased it from still did not return my calls. I thought they were quite forthcoming with valuable information, and so generous in their handling of my situation. I am quite grateful! More
by Holly
