Heritage Honda Parkville

I DEALT W/MARK STRINE WHO WAS ABSOLUTELY FANTASTIC FROM THE 1ST PHONE CALL THRU TO THE SALE OF THE VEHICLE. I CAME FROM OUT OF STATE AND WAS PREPARED FOR THINGS TO GO WRONG. MARK WAS EXTREMELY PROFESSIONAL THE 1ST PHONE CALL THRU TO THE SALE OF THE VEHICLE. I CAME FROM OUT OF STATE AND WAS PREPARED FOR THINGS TO GO WRONG. MARK WAS EXTREMELY PROFESSIONAL, HAD ALL THE PAPERWORK DONE AHEAD OF TIME. NOT A SINGLE THING WENT WRONG. WE WERE IN & OUT OF THE DEALERSHIP IN 1 HOUR. SETH (DON'T REMEMBER HIS LAST NAME) WAS ALSO FANTASTIC. THEY WERE BOTH NOT ONLY PROFESSIONAL & KNOWLEDGEABLE, BUT THEIR PERSONALITIES ARE GREAT. ALSO GAVE A GREAT RECOMMENDATION OF A NEARBY RESTAURANT WHERE WE HAD DINNER. ALL IN ALL AN EXTREMELY PLEASANT EXPERIENCE. WOULD NOT HESITATE TO RETURN TO THIS DEALERSHIP, EVEN IF IT IS 2 HRS AWAY FROM MY HOME. More

Mok was a superb salesman and would highly recommend him to family and friends. However, I found the finance person to be snippy, sarcastic and a bit arrogant. If it were not for the 2.9% financing offere to family and friends. However, I found the finance person to be snippy, sarcastic and a bit arrogant. If it were not for the 2.9% financing offered by Honda, we probably would have financed elsewhere. More

This dealership has gone way beyond my expectations during a time when money and time are at a premium. I puchased a Honda FIT which I love, drives like a dream, and everyone at this dealership was fr during a time when money and time are at a premium. I puchased a Honda FIT which I love, drives like a dream, and everyone at this dealership was friendly, courteous, and never overbearing or pushy! When I need another vehicle I will go back to them. More

Gary was straight to the point, gave really good price, no haggling, very nice and pleasant. We have bought our second car from him. Highly recommend. He spent a lo tof quality time with us, and did not ru no haggling, very nice and pleasant. We have bought our second car from him. Highly recommend. He spent a lo tof quality time with us, and did not rush us. He was quick to respond to questions, very knowledgable about vehicle. More

My husband and I have not bought a new car in over six years so we weren't too sure of the whole process especially since we were buying out of state. Heritage Honda took care of everything Heritage Hond years so we weren't too sure of the whole process especially since we were buying out of state. Heritage Honda took care of everything Heritage Honda made us feel comfortable, answered our questions, gave us a fantastic price, pre-ordered my accessory parts in case if I did decide to buy the car they were on hand, and they were very friendly and helpful. Gary went over every inch of the car with us so we knew exactly what we were doing and what we were getting. Hal promptly returned my initial phone calls and gave me all the information I had requested. The finance guy (I can't remember his name)did his best to get us a better financing rate and kept us company while waiting. The installation of the accessory parts was very quick. We test drove the car, had the parts installed, and everything bought and paid for in about a half a day. We will definitely buy our next car from Heritage. More

I had a great and positive experience with this dealership and with Rob Jones the salesman. Rob is very knowledgable and very laid back. I never felt any pressure to purchase the car. Rob did a dealership and with Rob Jones the salesman. Rob is very knowledgable and very laid back. I never felt any pressure to purchase the car. Rob did a wonderful job at explaining all of the features on my car. I would recommend this dealership and of course Rob Jones to anyone that is interested in purchasing or leasing a new or used car. I will more than likely purchase my next vehicle from this dealership and Rob. Thanks for the great experience. More

From the first internet inquiry this dealership and "Team" is a first class organization. Response time to my request for information was immediate, with a friendly and informative follow-up phone cal "Team" is a first class organization. Response time to my request for information was immediate, with a friendly and informative follow-up phone call and an e-mail price quote. Once at the dealership working with Meylin was a pleasure. She was extremely knowledgeable about the Honda Odyssey, informative and patient answering ALL questions presented to her. There were no "High pressure" sales tactics..........no hidden fees. Moving on to financing and working with Seth was also a pleasure, options were presented, accepted on declined. This is by far the best dealership I have ever worked with when purchasing a vehicle. Not only will I return in the future for any additional vehicles I will not hesitate to recommend it to anyone "shopping" for a new or used vehicle. More

From our salesman, to the cashier, to the service people, all were delightful. We purchased a used Honda Accord at a very good price and it looked like new. The dealer had done an excellent job getting it all were delightful. We purchased a used Honda Accord at a very good price and it looked like new. The dealer had done an excellent job getting it ready for sale. I normally think of buying a car as an unpleasant experience. Not so at Heritage Honda. More

My experience at Heritage Honda was wonderful. I recently purchased a Honda Accord and love it. I worked with Rob Jones and he was wonderful. His car knowledge was unbelievable. He answered every question I purchased a Honda Accord and love it. I worked with Rob Jones and he was wonderful. His car knowledge was unbelievable. He answered every question I had about the accord and walked me through every aspect of the car. On the business side, most people dread the paperwork part of the car buying experience but Rob had everything ready to go which made everything go so much faster. I feel like I got an awesome price on the vehicle and I would recommended this dealership to my friends and family and definately will return to this dealership for any future purchases. More

My Fiance and I were in the market for a new car and were looking at the Civic SI and Nissan Altimas. Upon our arrival at Heritage we were greeted by a very generous and helpful staff. Our salsman Dan was looking at the Civic SI and Nissan Altimas. Upon our arrival at Heritage we were greeted by a very generous and helpful staff. Our salsman Dan was new but both he and the other sales men that helped him were extremely friendly. We were quickly able to find the car we were intereseted in and take it for a spin. The car was great and after talking with the sales manager and our salesman we were able to get everything worked out and we left with our new 09 SI. This is the second car I have purchased from this dealership and I believe it will be the only one I deal with in the future. More