Heritage Honda Parkville - Service Center

Service representative was very knowledgeable and professional. He answered all my questions and took care of everything. I will request every time I come in. professional. He answered all my questions and took care of everything. I will request every time I come in. More

Very personable and knowledgeable. Work was quick and he kept me updated every step of the way! I will definitely be back. Thanks so much! kept me updated every step of the way! I will definitely be back. Thanks so much! More

Wait time is unnecessarily longer, I sat there for 3 hours just to replaced only rear brakes. That’s insane. I also sat watching people who came after me leaving. That’s selective service. People are co hours just to replaced only rear brakes. That’s insane. I also sat watching people who came after me leaving. That’s selective service. People are constantly complaining especially people of color. It seems to me something is really wrong and that needs to be changed because we are all customers and we all pay. If this continues some of us will consider somewhere else to purchase vehicles and services. More

My first experience with service and sales. Excellent communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, communication and attention to my concerns. I purchased a vehicle with cosmetic issues that was agreed to be fixed In the purchase agreement. Justin, the sales manager was fantastic and made sure we left happy customers. Great guy and a pleasure to work with. Thanks Justin More

Rob is excellent and very professional. He’s patient (with my minimal knowledge about cars) and explains everything clearly. Great customer service and Staff. Thanks! (with my minimal knowledge about cars) and explains everything clearly. Great customer service and Staff. Thanks! More

I took 2 of my CR-V's to Heritage Honda Parkvill I n the past 2 weeks for service. Both times I was very pleased with the service and attention that I received. Ed Jones was the service rep for my 2017 vehi past 2 weeks for service. Both times I was very pleased with the service and attention that I received. Ed Jones was the service rep for my 2017 vehicle. He kept me informed as to what was done and called as soon as my car was ready for pickup. Mark Sower was the service rep for my 2014 vehicle. He also called to advise me what needed to be done and what the cost would be. He too called me as soon as my car was ready for pickup. The service on both vehicles was done promptly and efficiently. We are very pleased with the service. More

Ed Jones has an amazing personality, very nice, kind and HONEST. Thanks for your service and help today. 7/11/22 I will have all my service done here because I trust you. Great job guys keep up the good wor HONEST. Thanks for your service and help today. 7/11/22 I will have all my service done here because I trust you. Great job guys keep up the good work More

Rip Off This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try This shop attempted to replace my compressor, when it was not needed. I had it verified by 2 shops, that it worked. Don't go here! They will also try to buy back your care, even if you don't want to sell. You will use your personal information, from your service visit, to do that. More

Excellent service from Heritage and Rob Koskie once again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! again! This is a really nice and.clean dealership and sales department. I highly recommend them to new car buyers! More