Heritage Honda Westminster
Westminster, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Very professional staff I purchased a new Honda last night from Heritage after shopping 2 other dealerships. Bill Spradbrow, David Baca and Gregg Smith were courtious, profe I purchased a new Honda last night from Heritage after shopping 2 other dealerships. Bill Spradbrow, David Baca and Gregg Smith were courtious, professional, personable, and efficient. Bill answered all of my many phone questions , quoted a price , and asked me to visit the dealership and test drive the exact vehicle I was shopping for. There I met David, who had the vehicle waiting for the test drive, and the shopping process moved forward and a deal was made. Gregg Smith, because of his experience, moved the paperwork forward quickly, and I drove the new vehicle home that night. Very convenient. GREAT TEAM, GREAT EXPERIENCE, Donald Rubin More
Learn your Inventory Learn about your inventor before you call. Allow the customer to ask questions. Learn about your customer. Not all customers are local to Wrstminst Learn about your inventor before you call. Allow the customer to ask questions. Learn about your customer. Not all customers are local to Wrstminster. Demanding that the customer come in for test drive for a 25k is not necessary unless it is a 500k Mercedes or 75k prepend Tesla. More
A whole lot of awesome. I was a hesitant at first to head up to Westminster as it's a little bit of a drive for me but after an unsatisfying experience at my local Honda deal I was a hesitant at first to head up to Westminster as it's a little bit of a drive for me but after an unsatisfying experience at my local Honda dealership I decided to give Heritage a try. David Baca, my salesman, and Steve Rubin the sales manager are good people who are motivated to sell cars. I wish I came to Heritage Honda first. They made me feel like a part of the Heritage family and their customer service is top notch. Another plus was Gregg Smith from finance. At no point did I feel pressured to purchase any additional products or warranties as I have experienced in the past. I will definitely give David and his team the opportunity to earn my business again in the future and can’t recommend Heritage Honda enough. More
Couldn’t ask for a better experience. David, Steve, and Gregg, were all super to deal with. I arrived as a walk-in on a busy holiday weekend and David had me testing the exact model of car David, Steve, and Gregg, were all super to deal with. I arrived as a walk-in on a busy holiday weekend and David had me testing the exact model of car I was interested in within minutes of Arriving at the dealership. Steve and Gregg just added to the ease and smoothness of the transaction. Oh and btw, they beat every other local Honda dealerships “best” prices by $500.00! I could not ask for anything better. Run don’t walk to Heritage Honda of Westminster. More
Great people David was great - he was kind but not pushy, but also made me feel as though he really wanted me to get the SUV I was looking for. He and Bill worked David was great - he was kind but not pushy, but also made me feel as though he really wanted me to get the SUV I was looking for. He and Bill worked great together with kindness and humor. They interacted with my teenage boys and got to know them as well as me. They helped me with a great deal. Bill looked through many different banks to get me the best rate. Alex in finance was great too. I had originally flat our refused all types of warranties and added insurance. He was fine with that but wanted to make sure I knew the purpose of gap insurance. Once he explained, I knew it was a good idea and he helped change up my finance package so that I could add the insurance and actually have a lower payment. I really felt like these guys all wanted me to buy a car and one I would be happy with. Other dealerships acted like they weren't interested in selling a car, but these guys checked in on my shopping process while not being pushy and seemed genuinely happy for me and my family. More
Awesome Customer Service From sales to service we have always received the best service! We have purchased 3 vehicles over the last year and Ryan Craig has gone above and be From sales to service we have always received the best service! We have purchased 3 vehicles over the last year and Ryan Craig has gone above and beyond to ensure we purchased exactly what we wanted and was flexible during the whole process. Gregg Smith from the finance department was helpful and accommodating to our specific need and provided candid input vs trying to sell us extras during the process. No pressure at all during any part of the purchasing process. More
Great experience! Ryan was great and able work with me to get me into the vehicle I wanted! He was very knowledgeable and flexible. Great experience! I will definitely Ryan was great and able work with me to get me into the vehicle I wanted! He was very knowledgeable and flexible. Great experience! I will definitely use Ryan when buying my next vehicle! More
A very pleasant experience! We have dealt with Heritage Honda before in the past. They 've always been very helpful & provided the best customer service! We met Ryan through our We have dealt with Heritage Honda before in the past. They 've always been very helpful & provided the best customer service! We met Ryan through our online search for two new cars. He reached out to us immediately & we were able to buy the cars we wanted right away! He was great working with us on the price and gave us the freedom to choose what we wanted! He never was pushy and took the time to explain everything to us in detail! He was very patient and most of all just friendly and informative! We hope he is there for a long time and look forward to doing business with him again! We also worked with Bill and Adam and they were wonderful and very helpful with the purchase of our new cars! More
Excellent Sales Experience--- Best of the Best! I bought a Honda Odyssey from Heritage Honda of Westminster. Ryan Craig was my salesperson, and from start to finish he was professional, kind, knowl I bought a Honda Odyssey from Heritage Honda of Westminster. Ryan Craig was my salesperson, and from start to finish he was professional, kind, knowledgeable, and get this---not pushy! He genuinely cared about the customer service he provided. I brought my dad with me because he has bought a ton of new cars in his life, and he said it was hands-down the easiest car buying experience so far. The philosophy of this dealership is solely based on the customer experience! We also worked with Bill and Greg, and they were wonderful as well! I would not hesitate to recommend this dealership to anyone purchasing a car. I told them my bottom line, and they made it happen! Thanks so much! More
Great Everyone was wonderful stayed way past closing time and never complained. They made sure I was taking care of. Best dealership I’ve ever dealt with! Everyone was wonderful stayed way past closing time and never complained. They made sure I was taking care of. Best dealership I’ve ever dealt with! More