Heritage Honda Westminster

Chandra and Gregg were extremely helpful and friendly! ! Found the car online and within 2 hours was at the dealership for my appointment and drove off the lot a little bit later in my dream car! Gregg was ! Found the car online and within 2 hours was at the dealership for my appointment and drove off the lot a little bit later in my dream car! Gregg was very knowledgeable and got me an amazing deal. He was very helpful and explained everything 100% clearly. Couldn't have asked for more! More

Deer-1, Subaru-0 = Find a new car. We spent about three weeks, first researching, then visiting dealerships to sit in a variety of cars, and then visiting again to test drive, narrowin We spent about three weeks, first researching, then visiting dealerships to sit in a variety of cars, and then visiting again to test drive, narrowing the field each step of the way. Once we'd settled on a Honda Pilot, we emailed 7 dealerships within about a 2-hour drive in two states for their best offers. Chloe Ford, at Heritage Honda, was, by far, the most responsive, thorough, careful, and transparent salesperson we encountered. Having been burned by a Kia dealership in Harrisonburg, Va. four years ago, I asked a LOT of questions, I questioned fine print, I checked and double-checked everything, I told her exactly what we wanted and what we didn't want. Every day for a solid workweek, Chloe answered multiple emails a day; she was patient, answered each question with friendliness and honesty, and never once tried to slip in some upcharge for random "dealer-installed" wheel locks or appearance packages, or ceramic coating, or anything else we didn't want. She did the extra legwork of getting extended warranty and financing info we wanted from the finance department without hassle or run-around. Heritage Honda's ePrice and processing fees were the lowest of the 7 dealerships we emailed. Sure, we did our part to let them know we were real people and serious about this buy, and they were willing to trust us and give us everything we needed ahead of time to plan for a two-hour drive (each way) and leave the dealership within 2 hours with our new Pilot. Manager Ken and finance guy Lyle were also terrific. What is usually one of the most painful experiences in adulthood was delightfully pleasant (and when you're spending that kinda money, you want to feel good about it afterward). I would absolutely turn to Heritage Honda FIRST next time I'm in the market for a new car. More

She was really helpful when we’re shopping online and at the dealership. Thank to her help so my uncle can get his first car. the dealership. Thank to her help so my uncle can get his first car. More

Very professional and was wonderful to work with. Did her own detective work to find my car and drove to PA herself to bring it back to MD. Great car, great deal, great service - from Chole (sales Did her own detective work to find my car and drove to PA herself to bring it back to MD. Great car, great deal, great service - from Chole (sales) to Gregg (financing). More

Eyo was extremely helpful and knowledgeable; he answered all of my questions about the vehicle and the buying process thoroughly. This was the best car purchasing experience I’ve ever had, and I wouldn’t he all of my questions about the vehicle and the buying process thoroughly. This was the best car purchasing experience I’ve ever had, and I wouldn’t hesitate to recommend Eyo to anyone in the market for a car. More

Annie in-service department was amazing. Professional and kind determined to fix my Apple CarPlay. Professional and kind determined to fix my Apple CarPlay. More

I was working with Steve Lord in parts. I had a Loyalty Card and he gave me excellent service in choosing ways to use my $250. He took time to go on line to get the best products! I got a c I had a Loyalty Card and he gave me excellent service in choosing ways to use my $250. He took time to go on line to get the best products! I got a cargo tray. He recommended using the remainder for oil and the amount worked out perfectly! I was very impressed with his ability to help me in Avery professional way!!!! More

Smooth process. Worked it out over the phone and scheduled appointment with Chloe. In and out of the dealer in about 1-1/2 hours. Worked it out over the phone and scheduled appointment with Chloe. In and out of the dealer in about 1-1/2 hours. More

#1 customer service and follow up without pressure. Eyo took his time with all our questions and took the time with us. I would never go anywhere else again to purchase a vehicle. Eyo took his time with all our questions and took the time with us. I would never go anywhere else again to purchase a vehicle. More