Heritage Hyundai Towson

I visited Towson Hyundai on 01/11/2020 to look at a vehicle I had been interested in. Thomas Hamme was great to work with & was extremely helpful with this process from the beginning. Thomas was willin vehicle I had been interested in. Thomas Hamme was great to work with & was extremely helpful with this process from the beginning. Thomas was willing to work with me and my budget. I also worked with Roman Clark and Roman was very friendly and helpful as well. The entire team was very friendly at Towson Hyundai. Thank you so much again! :) More

Mr Kasdim, was very helpful and professional. He made me feel like he appreciated me and my business. He is indeed an asset to Heritage feel like he appreciated me and my business. He is indeed an asset to Heritage More

Heritage Hyundai service advisers always take great care of me - we only bring our Elantras here, no matter what they need. Always appreciate the excellent customer service and friendly, professional assist of me - we only bring our Elantras here, no matter what they need. Always appreciate the excellent customer service and friendly, professional assistance. More

Wonderful experience with Ibrahim K. and the manager John. They made the experience hassle free and got us on the road quickly. I highly recommend! John. They made the experience hassle free and got us on the road quickly. I highly recommend! More

Don't waste your time here. Drove out on a cold Friday night after talking to Richard who promised to get us a deal. The trip out to the dealership was nothing but a hassle. I wo Drove out on a cold Friday night after talking to Richard who promised to get us a deal. The trip out to the dealership was nothing but a hassle. I would not recommend this dealership to anyone at all. It was such a waste of time. After spending 2hrs at the dealership,,, we were promised certain numbers and was told someone would call us back after the weekend. It was such a hassle trying to reach out to Richard. He never called us back, never kept us informed on what was going on...i had to call him several times but he never picked up my and nor did he return my calls. You can't rely on this dealership to make it right. Unfortunately, It was a headache chasing down Richard to figure stuff out. More

Worst Customer Service by New Car Sales I spoke with Richard Wiess for a new car that I was looking for and scheduled time to visit the dealership although they didn't have the exact trim in I spoke with Richard Wiess for a new car that I was looking for and scheduled time to visit the dealership although they didn't have the exact trim in stock. I was told I could work on a deal for an incoming vehicle and put a deposit for delivery. I drove about 45 mins to this dealership to do just that and when I got there with my family, we provided all the info to Richard who then said he'd need 2 days to work everything out and assured us he can work out a deal within our budget and needs. That's it. We never heard back from Richard after that visit unless we called multiple times, left voicemails, and asked for the receptionist to find him and get him on the phone. We wasted a week of our time on this instead of being out there working with a more professional sales team. I do not recommend this dealership. More

I bought my Hyundai car from Stan , he has excellent customer service. Great communication skills. Excellent knowledge of his work and cars. He made buying process very easy and convenient. If I would c customer service. Great communication skills. Excellent knowledge of his work and cars. He made buying process very easy and convenient. If I would come back to buy car again I will certainly go with him as a sales consultant, and will recommend his name to my friends and family too. I highly recommend his services! Thank you Stan and heritage Hyundai! More