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Heritage Hyundai Towson
Towson, MD
3,094 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,094 reviews
January 02, 2020
Don't waste your time here. Drove out on a cold Friday night after talking to Richard who promised to get us a deal. The trip out to the dealership was nothing but a hassle. I wo Drove out on a cold Friday night after talking to Richard who promised to get us a deal. The trip out to the dealership was nothing but a hassle. I would not recommend this dealership to anyone at all. It was such a waste of time. After spending 2hrs at the dealership,,, we were promised certain numbers and was told someone would call us back after the weekend. It was such a hassle trying to reach out to Richard. He never called us back, never kept us informed on what was going on...i had to call him several times but he never picked up my and nor did he return my calls. You can't rely on this dealership to make it right. Unfortunately, It was a headache chasing down Richard to figure stuff out. More
by areej
January 02, 2020
Worst Customer Service by New Car Sales I spoke with Richard Wiess for a new car that I was looking for and scheduled time to visit the dealership although they didn't have the exact trim in I spoke with Richard Wiess for a new car that I was looking for and scheduled time to visit the dealership although they didn't have the exact trim in stock. I was told I could work on a deal for an incoming vehicle and put a deposit for delivery. I drove about 45 mins to this dealership to do just that and when I got there with my family, we provided all the info to Richard who then said he'd need 2 days to work everything out and assured us he can work out a deal within our budget and needs. That's it. We never heard back from Richard after that visit unless we called multiple times, left voicemails, and asked for the receptionist to find him and get him on the phone. We wasted a week of our time on this instead of being out there working with a more professional sales team. I do not recommend this dealership. More
by Haris
December 31, 2019
I bought my Hyundai car from Stan , he has excellent customer service. Great communication skills. Excellent knowledge of his work and cars. He made buying process very easy and convenient. If I would c customer service. Great communication skills. Excellent knowledge of his work and cars. He made buying process very easy and convenient. If I would come back to buy car again I will certainly go with him as a sales consultant, and will recommend his name to my friends and family too. I highly recommend his services! Thank you Stan and heritage Hyundai! More
by ricky7912
December 23, 2019
Bought a Tucson today for my Mom and sister. Worked with Stan G, at Heritage Hyundai. He was so accommodating and made the buying process very easy. Just had to bring my 87 year old Mom in to sign the pap Stan G, at Heritage Hyundai. He was so accommodating and made the buying process very easy. Just had to bring my 87 year old Mom in to sign the paperwork. I’ve bought multiple cars from Heritage and they do a great job. More
by Tom T.
December 17, 2019
Bought our new Elantra GT from Stan Gabrovski - had a great experience start to finish. Stan helped made sure we got what we were looking for at a price in our budget. Will be going back to Heritage for great experience start to finish. Stan helped made sure we got what we were looking for at a price in our budget. Will be going back to Heritage for our next car. More
by Elantra GT Buyer
Employees Worked With
December 17, 2019
My wife and I just picked up a 2020 Tucson and Stan made the process as seamless as possible. Our time spent there was enjoyable. the process as seamless as possible. Our time spent there was enjoyable. More
by Satisfied Customer
Employees Worked With
December 16, 2019
I had a really great experience with this dealership. I was buying from a different state so all the transactions had to be done long distance. Tom Hamme (sales) and Carol Bowen (business office) made it was buying from a different state so all the transactions had to be done long distance. Tom Hamme (sales) and Carol Bowen (business office) made it easy. I was looking for a used car for my daughter. I needed to stay within budget as this was a vehicle for a first time driver who’d been saving money for her first car. The car was exactly as represented and a perfect vehicle for a new driver. My daughter loves it! More
by Freddy
December 16, 2019
Recently purchased my fifth Hyundai Sonata from Heritage Towson. I have been served well over the years by Matt Long and now Stan Gabrovski. Stop by. Towson. I have been served well over the years by Matt Long and now Stan Gabrovski. Stop by. More
by drkrebs
Employees Worked With
December 15, 2019
Thanks for the great and fast and Easy work Kassim!! and John holliday!!!! Great car and great service!!!! i will recommand my friends here!!!! Thanks you again. John holliday!!!! Great car and great service!!!! i will recommand my friends here!!!! Thanks you again. More
by Jason
Employees Worked With
Ibrahim Kassim, John Holliday
December 14, 2019
Ibrahim was extremely helpful and found the perfect car for me. All of the staff at Heritage Hyundai was easy to work with. I highly recommend. for me. All of the staff at Heritage Hyundai was easy to work with. I highly recommend. More
by mms4
Employees Worked With
Carol Bowen, Ibrahim Kassim, Walt McDonald
