Heritage Hyundai Towson

I wish there was a way to leave a "maybe" instead of a "yes" or "no" on recommending the dealership. If you work with Stan to purchase, he is exceptional and I would highly recommend him. We purchased on "yes" or "no" on recommending the dealership. If you work with Stan to purchase, he is exceptional and I would highly recommend him. We purchased on the last day of the month and we were one of three buyers Stan was taking care of at the same time. We did not mind the wait and Stan kept in contact throughout the process so we never felt ignored or unimportant. If you purchase on that day, you have to expect a wait. Unfortunately, our great experience with Stan was soured by working with two finance people. We had a negative experience with George Varga and a terrible one with Corben McClary. George Varga was our first finance guy and walked through all the extra warranties and add-ons completely three times. We said no each time and repeatedly stated we were not interested and wanted to wrap this up and get home. He questioned our decision each time, challenged what we said, and was very pushy. After the third time through, he said, “I hear you” and then brought in Corben McClary--supposedly to look over the paperwork since it was an out of state purchase. Corben proceeded to give an even more intense, aggressive sales pitch on the exact same items. We had been saying since walking in that we just wanted to purchase the car, no extras, and just get out. It was late on a Friday night, and we had an hour plus drive home. We said no a total of five times between the two men...the sixth time my husband stood up because he was ready to walk out without buying the car. NO means NO. I will say that when the level of agitation on our part finally sunk in, Corben scurried away and George apologized and finally worked to get us out of there. If I could give George Varga a two and Corben McClary a zero, I would. Never have I experienced such appalling disregard for customers. We were belittled, treated aggressively, and treated to some Class A snarkiness all because we said “no”. I would give a "yes" to work with Stan and a "maybe" to work with this dealership, but George Varga and Corben McClary lost this dealership the five-star review and very nearly a sale and I would not recommend anyone work with them. We expected a call from Management but received only the link to review. More

Maya Williams and Russel Allen plus their whole team are the best! I have never met so much compassion, love and support like they had. We were able to buy my husband exactly the car he wanted in color that the best! I have never met so much compassion, love and support like they had. We were able to buy my husband exactly the car he wanted in color that was hard to find before his Birthday. Our beautiful new Santa Fe is making us very happy and my 9 year old son could not wait to enjoy the ride with his Daddy. I am so grateful to have such a great experience with highly professional team members who love what they do and have great understanding of client needs. They went above and beyond our expectations. Lots of love from Odenton, Baratov’s family. More

Jack was wonderful he made the car buyin experience great and even with my bad credit he made this process a breeze I couldn’t ask for anyone better and even with my bad credit he made this process a breeze I couldn’t ask for anyone better More

Stan was absolutely great! Helped me with the purchase of an accessory for my new car! He also helped me find the cargo net in my 2023 Hyandai Tucson I purchased Friday 9/16. Helped me with the purchase of an accessory for my new car! He also helped me find the cargo net in my 2023 Hyandai Tucson I purchased Friday 9/16. More

Stan has outstanding customer service. This is my second cat that I have bought through Stan and he works to ensure that you get everything that you want in a vehicle This is my second cat that I have bought through Stan and he works to ensure that you get everything that you want in a vehicle More

Reeci was really wonderful with my wife and I when we bought our car the other day. Great experience. bought our car the other day. Great experience. More

Sean is a true professional in every sense. I ordered a Hyundai Sonata on allocation, and what amazed me was how involved and transparent the process was because of Sean. I am extremely satisfi I ordered a Hyundai Sonata on allocation, and what amazed me was how involved and transparent the process was because of Sean. I am extremely satisfied with Sean's dedication to providing excellent service and knowledgeable answers. Thank you, Sean for making the car buying experience as smooth as possible, especially in a tumoultous market such as this. More

Working with Jack Coco Sr. , was great. He made the process smooth and to the point. He was genuine, a quality that is hard to find in this business. It was the main reason we d , was great. He made the process smooth and to the point. He was genuine, a quality that is hard to find in this business. It was the main reason we decided to make the deal. More

Jim Groth, Keith in Finance and Jack Senior are amazing to deal with. We bought a used Kia Soul from them less than a year ago, unfortunately it broke down and they are going above and beyond to get our ca to deal with. We bought a used Kia Soul from them less than a year ago, unfortunately it broke down and they are going above and beyond to get our car fixed without major expense. We have bought 3 cars from them and will continue to return. More