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Heritage Hyundai Towson

Towson, MD

4.8
3,093 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Hyundai Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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801 York Road

Towson, MD

21204

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Showing 3,093 reviews

April 12, 2022

Great experience. Karl was very helpful and knowledgeable. Would recommend working with him if you can. More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Smith
Apr 14, 2022 -

Heritage Hyundai Towson responded

Hi Matt, we're happy you found our staff to be so supportive during your experience here at Heritage Hyundai Towson. Thanks for the recommendation, and have an amazing day!

April 12, 2022

I was very happy with my car sales person. Jackie Coco did an amazing job. More

by tanjabelieve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corben McClary, Jackie Coco Jr.
Apr 14, 2022 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Safe travels!

April 11, 2022

Excellent professional skills. Karl Smith helped me get into a 2022 santa fe SE.. A very good purchase with my credit score. If it wasn't for Karl Smith knowledge in cars and profe More

by Lewisjack740
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Smith
Apr 11, 2022 -

Lewisjack740 responded

Thanks to everyone

April 10, 2022

After a broad search, I found just the car I was looking for online! Little did I know that was just the beginning of a great transaction! Russ Allen was a great first contact confirming all I needed to kno More

by ml44griff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 10, 2022

One of the best Hyundai dealers. Thank you Jason for making a good deal and Jack Coco Sr for the great support and customer service. Jack is probably one of the best, experienced sal More

by Sundar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Templeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Heritage Hyundai Towson responded

Hello Sundar, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 09, 2022

Hardworking staff. Respectful,All worked very well together as an effective team. They stayed late took care of everything to the end with professionalism and positive More

by annedeant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Coco Sr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Kuper , George Varga, Lexi Davidson
Apr 11, 2022 -

Heritage Hyundai Towson responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 06, 2022

Tom Hamme is a wonderful salesperson and always a pleasure to work with over several years. Hope he remains for many more! Thank you Tom, Ray Salamone More

by Tucson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corben McClary, Mike Ruth
Apr 07, 2022 -

Heritage Hyundai Towson responded

Hi Tucson, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

April 06, 2022

Stan was a wonderful sales associate; very helpful and candid. Would buy from him again! Dealership was easy to work with and stayed in constant contact updating me on the car’s arrival date. They gave me More

by kabell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Gabrovski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Heritage Hyundai Towson responded

Hi Kabell, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

April 04, 2022

The communication from this service department is the worse I have ever experienced in my life. Service advisor Tony will not return a call no matter how many times I call or text for an update. Complain More

by Carlamccoy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Ruth
Apr 08, 2022 -

Heritage Hyundai Towson responded

Hi Carla. Thank you for sharing your feedback about your experience at Heritage Hyundai Towson. We sincerely apologize for the lack of communication from our Service Department, as this is not our way of doing business at any of our Heritage stores. Our Service Manager, Mike Ruth, has attempted to contact you to personally apologize for the situation and immediately address your concerns, but has been unsuccessful in reaching you. We work hard to maintain a high level of customer satisfaction and would appreciate the opportunity to rectify our missteps. At your earliest convenience, please contact Mike directly at 443.846.0815 or mruth@mileone.com. Again, thank you for your feedback and we look forward to speaking with you soon.

April 04, 2022

Thomas Hamme was excellent to deal with and was very knowledgeable and thorough with our purchase. More

by Jspiga81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hamme
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetria Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walt McDonald
Apr 06, 2022 -

Heritage Hyundai Towson responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Heritage Hyundai Towson so helpful in the purchase of your new vehicle. We hope you continue to choose us for all your automotive needs! Take care!

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