Heritage Hyundai Towson

I had an excellent purchasing experience at Heritage Hyundai. Stan, our sales consultant, was exceptionally friendly and accommodating. He efficiently addressed all my inquiries, providing clear and con Hyundai. Stan, our sales consultant, was exceptionally friendly and accommodating. He efficiently addressed all my inquiries, providing clear and concise answers. I wholeheartedly endorse the sales team at Heritage Hyundai. Despite my initial concerns about buying a car from a distance of 4 hours, the team ensured a seamless transaction. Both Sales Manager Sang and Finance Manager Deon displayed remarkable expertise and support. I'm grateful for the effortless vehicle purchasing journey you provided. More

Title: Exceptional Customer Service Experience at Heritage Hyundai I recently leased a Hyundai Ioniq 5 from Heritage Hyundai, and I must say, it was the best car purchasing experience I've ever ha Heritage Hyundai I recently leased a Hyundai Ioniq 5 from Heritage Hyundai, and I must say, it was the best car purchasing experience I've ever had. From start to finish, my sales associate, Juan Castro, provided unparalleled customer care that truly exceeded my expectations. First and foremost, Juan went above and beyond to ensure I got the best lease deal in the DMV area. Despite driving two hours to work with him, I knew I made the right choice the moment I met him. Unlike previous experiences elsewhere, Juan was transparent about all costs and didn't spring any hidden fees on me. Even when faced with high demand for the vehicle I wanted, Juan managed to secure the best available trim for me. During the demo, Juan showcased an impressive knowledge of the Hyundai Ioniq 5's features, patiently answering all my questions and allowing me ample time for a test drive. This was a refreshing change from past encounters where I often felt more informed than the sales representatives. What truly set Heritage Hyundai apart was their attention to detail and consideration for my needs. From ensuring I had a copy of my insurance upon leaving the lot to presenting a meticulously detailed car, every small touch made a big difference. Additionally, they expedited the finance process, recognizing my time constraints. Moreover, the entire dealership staff was friendly and accommodating, making sure I felt welcomed and valued throughout my visit. It's evident that Heritage Hyundai prioritizes customer satisfaction at every step of the way. In conclusion, if I ever decide to purchase another Hyundai vehicle, I wouldn't hesitate to return to Heritage Hyundai and work with Juan again. However, I wouldn't be surprised if Juan moves on to even greater opportunities due to his exceptional talent. Nevertheless, Heritage Hyundai has gained a loyal customer, and I'm grateful for the outstanding service provided by Juan and the entire team. In all honesty, I typically refrain from writing reviews unless I have an exceptional experience to share, and this time, Heritage Hyundai and Juan truly earned my commendation. Highly recommended! More

Stan is your sales guy if you want an excellent car. The man knows his business and explained all warranties in great detail. Go see him for your next car at heritage Hyundai in Towson. Very patient and The man knows his business and explained all warranties in great detail. Go see him for your next car at heritage Hyundai in Towson. Very patient and I was in and out in no time. Smooth process and entire management staff was good. More

I purchased my Santa Fe from Stan. He was very helpful with the whole transaction, and I am very happy! He was very helpful with the whole transaction, and I am very happy! More

Mario is an exceptional sales and leasing consultant! He is brilliant at providing the best high quality services and it was such a pleasure working with him to get the best car deal! He is brilliant at providing the best high quality services and it was such a pleasure working with him to get the best car deal! More

Mario was phenomenal in working with us to get us our dream car as well as the price we wanted! Would recommend for anyone looking to buy or lease any type of car. dream car as well as the price we wanted! Would recommend for anyone looking to buy or lease any type of car. More

Exceeded my expectations. I bought the car completely online, and Juan Castro was assigned as my sales consultant. I found the exact car I wanted, make, model, trim, and optio I bought the car completely online, and Juan Castro was assigned as my sales consultant. I found the exact car I wanted, make, model, trim, and options, and he brought the car to me for a test drive, and completed the deal at my kitchen table. There was a little back and forth emailing to exchange information necessary for the paperwork, but other than that, as close to an Amazon buying experience I could want. More

I bought my car from Stan . Stan is wonderfull great and best customer service.Thank you Stan Stan is wonderfull great and best customer service.Thank you Stan More

Many Thanks to Tom Hamme for assisting me with my new vehicle with Heritage Hyundai. His patience and enthusiasm to help me get not only the car I wanted but also at a price that is comfortable with my b vehicle with Heritage Hyundai. His patience and enthusiasm to help me get not only the car I wanted but also at a price that is comfortable with my budget was nothing short of exemplary. See you in 3 yrs for my next buy. 😊 Thank you More

Stan assisted me with my Ioniq 5 SEL purchase, and he was a true professional—from communication to delivery, everything exceeded my expectations. Stan and his team avoided the typical "let me ask my manager a true professional—from communication to delivery, everything exceeded my expectations. Stan and his team avoided the typical "let me ask my manager" game. Their pricing was transparent and they accommodated my request to save time and cut to the chase. I am quite experienced in transactions involving car purchases and leases. Working with Stan was a breeze. If you ever consider buying a car, I highly recommend Stan and his team. You will not regret it. They are always motivated and willing to talk. Most importantly, the pricing is great! More