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Heritage Mazda Catonsville
Baltimore, MD
772 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 772 reviews
October 13, 2022
I found a car online at Heritage Mazda Catonsville, had it inspected by an independent third party inspection service and decided to buy it, in cash without a trade-in. The Salesman asked for $1000 downpa it inspected by an independent third party inspection service and decided to buy it, in cash without a trade-in. The Salesman asked for $1000 downpayment to hold the car while the wire transfer for the remainder of the price was being processed, which I paid. Within minutes of paying the downpayment to hold the car, GM Mike McGuire called to tell me that he had another interested buyer who was trading in a vehicle, would be financing a loan through the dealership and was more likely to bring the car to him later for maintenance, since I live further away. He informed me that because he could make more money on that transaction and future maintenance, he would not honor my downpayment and was going to sell the car to this other buyer, despite the fact that I had already paid the downpayment requested by his salesman to hold the car for me. Traditional brick-and-mortar dealerships may soon be obsolete as online retailers like Carvana and Vroom expand their inventory and gain market share, and manufacturers like Tesla, Volvo and Polestar move to selling cars directly to customers without dealership middlemen inflating prices, but we don’t have to endure unscrupulous dealerships while we wait for traditional dealerships to become obsolete. We deserve better than this, so vote with your wallets – choose to bring your business to those businesses who continue to focus on people above profits. More
by Pedemonti
Employees Worked With
Mike McGuire
October 08, 2022
I worked with Kalyan who helped me purchase a new Mazda 3. He was very attentive and knowledgeable on each question I had which made the process simple and straightforward. I enjoyed the experience and am 3. He was very attentive and knowledgeable on each question I had which made the process simple and straightforward. I enjoyed the experience and am very happy with my new car. More
by patrick71794
October 08, 2022
It was a great experience at heritage Mazda Catonsville . My Mazda consultant, Kalyan Anthony went above and beyond to make sure my first time car buying experience was an exceptional one. Anthony answered My Mazda consultant, Kalyan Anthony went above and beyond to make sure my first time car buying experience was an exceptional one. Anthony answered all of my questions and made sure I got the best deal possible, he also explained thoroughly different features of car and how to operate the features in the car . Also, I would like to thank finance director Adam to help me in getting best maintenance plan as per my requirement. Thank you again for your wonderful service! More
by DivyaThakur
October 08, 2022
I have been in contact with Mazda Catonsville for my new CX-5 2023 since August. Anthony, our sales representative has been exceptionally helpful and patient with all my questions, helping me all along the CX-5 2023 since August. Anthony, our sales representative has been exceptionally helpful and patient with all my questions, helping me all along the way till my possession of new car yesterday. I never felt pressured by him into buying the car, rather it was always patient answers with utmost sincerity, great test drive etc. Thanks to Adam from finance department as well as he was also very helpful as both worked very late on a Friday night to finalize the deal. Really happy with all the service and my new car. More
by kaushal
September 24, 2022
Great and simple to work with, would definitely recommend to anyone looking for an honest, hassle-free experience. to anyone looking for an honest, hassle-free experience. More
by mturcotte814
September 24, 2022
Great experience, made the car buying process as simple and easy as possible for my wife and me and easy as possible for my wife and me More
by Recarlo
September 23, 2022
The entire staff is professional and knowledgeable. They helped me find a vehicle that fit my personal and financial needs. They helped me find a vehicle that fit my personal and financial needs. More
by whitneybellow
September 14, 2022
Please reference my Google review for the whole story. This place is full of crooks who lied to me, tricked me, and ultimately stole from me. This place is full of crooks who lied to me, tricked me, and ultimately stole from me. More
by malcontentronin
September 10, 2022
Devora was absolutely great! ! She was extremely helpful, efficient, and communicative. I would highly recommend her and would most definitely go see her again for another car. ! She was extremely helpful, efficient, and communicative. I would highly recommend her and would most definitely go see her again for another car. More
by jake91234
Employees Worked With
Joe Garner, Devora Jones
September 08, 2022
This dealership combines professionalism and is a very welcoming environment. I had the opportunity to consult with Kalyan anotony. he was very helpful in explaining all the processes and paperwork in a v welcoming environment. I had the opportunity to consult with Kalyan anotony. he was very helpful in explaining all the processes and paperwork in a very simple matter. It was great working with him More
by Sruthikuruhuri
Employees Worked With
Joe Garner, Kalyan Corraya
