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Heritage Mazda Catonsville
Baltimore, MD
773 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 773 reviews
January 26, 2021
Purchased a new CX5 and had a terrific experience. We worked with Jesse Abad and Jesse was very knowledgeable and friendly. We had an appointment at 2:00 and Jesse was ready to go with a sterilized CX-5 worked with Jesse Abad and Jesse was very knowledgeable and friendly. We had an appointment at 2:00 and Jesse was ready to go with a sterilized CX-5 ready to go. The whole was great, including Jesse, Joe Garner and Tim Cypress. More
by Dave
Employees Worked With
Joe Garner, Tim Cypress, Jesse Abad
January 26, 2021
Overall it was a great experience. The service was very good and the process was fast. They really make you feel like part of the Mazda family. good and the process was fast. They really make you feel like part of the Mazda family. More
by davidjones2603
January 24, 2021
Very pleased with the responsiveness and follow-up. Did not get pressured into buying a vehicle. I am happy with my new CX-5 and would recommend to others not get pressured into buying a vehicle. I am happy with my new CX-5 and would recommend to others More
by danmus
January 23, 2021
I thoroughly enjoyed working with Devora, Tarek, and Adam. They listened to my needs as the customer and were very thorough in all aspects of customer service. Adam. They listened to my needs as the customer and were very thorough in all aspects of customer service. More
by senbish
January 23, 2021
Great service! He was very helpful and explained everything well. Will definitely refere him to many friends and family. Great place to purchase all vehicles. everything well. Will definitely refere him to many friends and family. Great place to purchase all vehicles. More
by cindyw
Employees Worked With
Kevin Holmes
January 20, 2021
Professional and quick. Couldn't be happier. Kevin Holmes & Jasmine Bell were very helpful throughout the process. Mr. Cypress over at financing wasn't pushy at all with the extras (that's been a rarity in m & Jasmine Bell were very helpful throughout the process. Mr. Cypress over at financing wasn't pushy at all with the extras (that's been a rarity in my experience at other dealerships), and it was much appreciated. Thanks for a great experience guys! More
by heltov.riddle
Employees Worked With
Mr. Cypress, Jasmine Bell, Kevin Holmes
January 20, 2021
Thanks Joe for making everything simple. Thanks Jordan for staying after hours to take care of everything, truly appreciate it. Thanks Tim for also staying after hours and making sure we’re good to go. for staying after hours to take care of everything, truly appreciate it. Thanks Tim for also staying after hours and making sure we’re good to go. More
by Alhea Inocencio
Employees Worked With
Joe, Tim Cypress, Jordan Mckenzie
January 19, 2021
Bradlee was warm, knowledgeable, courteous and made the entire experience stress free. This is my 3rd vehicle from this dealership but it not be the last. entire experience stress free. This is my 3rd vehicle from this dealership but it not be the last. More
by andy hamilton
Employees Worked With
Bradlee Pratt, Tim Cypress, Tarek Hakki, Jasmine Bell
January 19, 2021
I am thrilled with my purchase: I received terrific service and a great price! I'm pretty sure I'll be a Heritage Mazda Catonsville customer for life. Such a good way to kick off 2021. service and a great price! I'm pretty sure I'll be a Heritage Mazda Catonsville customer for life. Such a good way to kick off 2021. More
by kcahill34
Employees Worked With
Other Employees :
Herbert Thomas, Joe Garner, Michael McGuire, Tarek Hakki, Jasmine Bell
January 17, 2021
Great service from Joe Summers and the general staff. Joe worked very hard to get me a good price that I was comfortable with and made sure all of my questions were answered. worked very hard to get me a good price that I was comfortable with and made sure all of my questions were answered. More
by Vanessa CP
Employees Worked With
