Heritage Mazda Towson
Lutherville, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,255 reviews
This was my first time buying a car alone so I was all new to the process. However, I feel like it took a long time to get the car since it was delivered from a different location and had to be cleaned an new to the process. However, I feel like it took a long time to get the car since it was delivered from a different location and had to be cleaned and gassed. Of course, Paris had to go through every additional option although I didn't want to hear about all the different options. I also had to order a title and make sure I had insurance which I assume is standard process but took additional time. I knew exactly what car I wanted but felt like I was being talked into a higher priced model. I also found out as soon as I got home that I had an email about an additional incentive. I've emailed Heritage Mazda a number of times and have yet to receive a response. Not sure if I was taken advantage of because I'm a woman who's not that knowledgeable about the car buying process. More
Greg was very professional and did not pressure me in any way. He was very knowable about the features of the vehicle I was interested in and took his time explaining some of the new safely features. Wou any way. He was very knowable about the features of the vehicle I was interested in and took his time explaining some of the new safely features. Would definitely recommend Gregg and Heritage Mazda. More
Karis was so organized, friendly, helpful, and quick! Easiest buying process I've had buyng a car! Easiest buying process I've had buyng a car! More
Greg is the most honest and forthright car salesman I've ever met. He was very professional and did not pressure me in any way. I am now a proud member of the Heritage Mazda Towson family and will go back ever met. He was very professional and did not pressure me in any way. I am now a proud member of the Heritage Mazda Towson family and will go back for my next car! More
The service before I purchased the car was great - the car was in great quality, the warranty was great, and the price was incredible. However, there were a few cosmetic details they said they would fix w car was in great quality, the warranty was great, and the price was incredible. However, there were a few cosmetic details they said they would fix within a week, but it took 3 weeks to get the car after I bought it. They were kind enough to deliver the car to my address, but it was a very long wait. More
Greg was very helpful and knowledgeable. Very pleasant. Took his time and put things together so i could get in the car i wanted. Everyone at Heritage was helpful and friendly. Thank you! Very pleasant. Took his time and put things together so i could get in the car i wanted. Everyone at Heritage was helpful and friendly. Thank you! More
Great service. Didn't feel pressure into buying a car but was shown multiple options Didn't feel pressure into buying a car but was shown multiple options More
I’ve had several interactions with Heritage Mazda - all incredibly positive. They’ve earned my trust and my business. From sales to financing to service - the qualities that stand out the most: listening a incredibly positive. They’ve earned my trust and my business. From sales to financing to service - the qualities that stand out the most: listening and knowledge. I highly recommend them! More
Galen was very professional and helpful. He answered all my questions even when I was inpatient with the process. Galen is a great addition to the team. I drove the extra mile just to come t He answered all my questions even when I was inpatient with the process. Galen is a great addition to the team. I drove the extra mile just to come to this location based on Galen sales video he did showcasing the car I was interested in. More
The BEST place to buy a car, from the moment you enter to the dealer the attention is the best, great post-sale service the dealer the attention is the best, great post-sale service More