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Heritage Mazda Towson

Lutherville, MD

4.9
1,255 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1630 York Road

Lutherville, MD

21093

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Showing 1,255 reviews

May 06, 2023

This was my first time buying a car alone so I was all new to the process. However, I feel like it took a long time to get the car since it was delivered from a different location and had to be cleaned an More

by PSTEINIK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paris Tato
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Galen Hilton
May 12, 2023 -

Heritage Mazda Towson responded

Thank you for sharing feedback about Heritage Mazda Towson. We work hard to provide all customers with an exceptional experience, and sincerely apologize as it appears this did not occur. We greatly appreciate you taking the time to speak with our General Manager, Scott Feinstein, allowing us to immediately address your concerns. As discussed, if you have any additional questions or concerns, please feel free to reach out to Scott. He can be contacted at scott.feinstein@mileone.com or 410.427.7957. Again, thank you for your feedback and we look forward to continue working with you in the future.

May 06, 2023

Greg was very professional and did not pressure me in any way. He was very knowable about the features of the vehicle I was interested in and took his time explaining some of the new safely features. Wou More

by ashmaxwill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amin Fatouraee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda Towson responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks for the recommendation, and have an amazing day!

May 02, 2023

Karis was so organized, friendly, helpful, and quick! Easiest buying process I've had buyng a car! More

by Mlab
Recommend Dealer
Yes
Employees Worked With
Karis Rayner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Heritage Mazda Towson responded

Hi Mlab, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2023

Greg is the most honest and forthright car salesman I've ever met. He was very professional and did not pressure me in any way. I am now a proud member of the Heritage Mazda Towson family and will go back More

by Gino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Davis
Jun 05, 2023 -

Heritage Mazda Towson responded

Hi Gino, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 30, 2023

The service before I purchased the car was great - the car was in great quality, the warranty was great, and the price was incredible. However, there were a few cosmetic details they said they would fix w More

by appletee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kashae Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Heritage Mazda Towson responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

April 29, 2023

Greg was very helpful and knowledgeable. Very pleasant. Took his time and put things together so i could get in the car i wanted. Everyone at Heritage was helpful and friendly. Thank you! More

by kirkklinger11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Chaconas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Tzvetanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stef P
Jun 02, 2023 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2023

Great service. Didn't feel pressure into buying a car but was shown multiple options More

by ryanbrown230
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nima Eskandarian
Jun 02, 2023 -

Heritage Mazda Towson responded

Hi, your satisfaction is our top priority. We hope you continue to choose us for all your automotive needs! Take care!

April 15, 2023

I’ve had several interactions with Heritage Mazda - all incredibly positive. They’ve earned my trust and my business. From sales to financing to service - the qualities that stand out the most: listening a More

by Greg B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Ellison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Heritage Mazda Towson responded

Hi Greg, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

April 14, 2023

Galen was very professional and helpful. He answered all my questions even when I was inpatient with the process. Galen is a great addition to the team. I drove the extra mile just to come t More

by Cathleenwoodley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Galen Hilton
Jun 05, 2023 -

Heritage Mazda Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Towson. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 07, 2023

The BEST place to buy a car, from the moment you enter to the dealer the attention is the best, great post-sale service More

by Javier.ortega
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paris Tato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : keith jones
Jun 02, 2023 -

Heritage Mazda Towson responded

Hi, thank you so much for your positive comments about Heritage Mazda Towson! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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