Heritage Mazda Towson

The experience was awesome! Gabriel provided amazing customer service, and the staff made sure that they can meet the customer's satisfaction at all times. Thank you!! customer service, and the staff made sure that they can meet the customer's satisfaction at all times. Thank you!! More

Received an oil change and tire check. The staff showed Received an oil change and tire check. The staff showed great customer service and was very time efficient. I was in and out in about 30-45 mins. Received an oil change and tire check. The staff showed great customer service and was very time efficient. I was in and out in about 30-45 mins. More

Amazing service Gabe was extremely helpful, genuine and personable when I went to look at buying a vehicle. I received great customer service from the moment I walked Gabe was extremely helpful, genuine and personable when I went to look at buying a vehicle. I received great customer service from the moment I walked into the dealership. Gabe took care of all of my requests and answered all questions. I would highly recommend him to anyone looking to purchase a car. More

Friendly, knowledgeable staff and great deals Craig, Konstantine, and Lavon made my car buying experience a joy. They had the model I was interested in ready when I arrived, provided a detailed ov Craig, Konstantine, and Lavon made my car buying experience a joy. They had the model I was interested in ready when I arrived, provided a detailed overview of all its features during the test drive, and combined dealer incentives with a fair value of my trade-in to provide an unbeatable deal. They even found a lower rate than I'd secured through my credit union. The negotiation process was smooth and professional, and I was driving off in my new car (immaculately detailed with a full tank of gas) much sooner than I expected. More

too many people trying to sell I never came in at all. You all are so connected to the inernet. Its so crazy. i wrote a hello note to one of your sales people and i have heard from I never came in at all. You all are so connected to the inernet. Its so crazy. i wrote a hello note to one of your sales people and i have heard from more people than your mother More

Great customer service from the minute I walked in. Quick oil change. Karl took care of my requests and ensured that all questions had been answered. oil change. Karl took care of my requests and ensured that all questions had been answered. More

I don’t traditionally write these, but truly these people are professional and not typical car salesmen. I will return to buy any other vehicle needs I might have in the future and I would definitely tell al are professional and not typical car salesmen. I will return to buy any other vehicle needs I might have in the future and I would definitely tell all my friends about them. Thank you to the team at Heritage Mazda Towson for making this a great experience. More

Mitch was awesome! Had some questions due to a discharged bankruptcy 2 years ago. The sales and finance team got me in a 2016 Mazda6 with a decent APR. Everything was great, thanks again Mitch! bankruptcy 2 years ago. The sales and finance team got me in a 2016 Mazda6 with a decent APR. Everything was great, thanks again Mitch! More

The service and customer service was Great !! Justin was The service and customer service was Great !! Justin was very nice and made the process smooth! I received a Free oil change and car wash for being a The service and customer service was Great !! Justin was very nice and made the process smooth! I received a Free oil change and car wash for being a Healthcare Hero ! I was offered a loaner because other services were done also , I greatly appreciated that !! Thank you 😀 More

Consistent quality service I love my Mazda3, but I didn't realize when I bought it that I would also be getting an excellent service team at Heritage Mazda. I have been coming I love my Mazda3, but I didn't realize when I bought it that I would also be getting an excellent service team at Heritage Mazda. I have been coming to the dealership for nearly five years. Every employee I have worked with has been responsive, honest, and service-oriented. I first used Heritage Mazda because it was close to my office and offered a shuttle service while my car was being serviced. I have since left the area but continue to come back for my regularly scheduled maintenance. More