Back

Heritage Mazda Towson

Lutherville, MD

4.9
1,255 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Towson is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

1630 York Road

Lutherville, MD

21093

Directions

By Type

Showing 1,255 reviews

August 09, 2018

Friendly service I took my daughter's Mazda 3 in for service and the staff at Heritage Mazda were wonderful. Bryan, Jennings, and Kevin were friendly and patiently an More

by tocodo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kolesa, Jennings McManus, Bryan Williams
Aug 17, 2018 -

Heritage Mazda Towson responded

Hello, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Heritage Mazda Towson

August 06, 2018

Excellent Service I enjoyed my visit . They explained everything to me . They helped me understand how to use my GPS better and the service only took about an hour !! More

by Grace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennings McManus
Aug 09, 2018 -

Heritage Mazda Towson responded

Thank you for taking the time to let us know how we did. We are glad we could get you back on the road so quickly. We hope you have a great day!

August 06, 2018

Great customer service I appreciate the customer service that is provided by the service reps. Jennings is especially professional and caring with the customers. Carl? I bel More

by T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Jennings McManus, Karl Cook
Aug 09, 2018 -

Heritage Mazda Towson responded

Thank you for sharing your response to our staff's outstanding customer service!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2018

Excellent buying experience Excellent buying experience At Heritage Mazda in Lutherville. Craig was excellent and very helpful and we got a great CX9 Touring with low miles and a More

by Michael H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Hudson, Craig Chappell
Aug 06, 2018 -

Heritage Mazda Towson responded

Michael, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

July 29, 2018

Came in for repair, left with new car Very helpful, have a good deal on my trade in that needed a lot of work, great price on a new upgrade. Highly recommend and would come here again. More

by Carcarcarcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody DeSell, Bryan Williams, Craig Chappell
Aug 02, 2018 -

Heritage Mazda Towson responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 28, 2018

Great experience at Heritage Mazda We were really impressed with the experience we had at Heritage. My wife and daughter decided to do some test driving. Craig approached them and was More

by Mw031563
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody DeSell, Craig Chappell
Jul 29, 2018 -

Heritage Mazda Towson responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

Jul 29, 2018 -

Heritage Mazda Towson responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

July 26, 2018

The Best! If you want no pressure, all the information about the vehicle and the friendliest experience, then go to Heritage! Ralph Price bends over backwards t More

by clarence j addis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dora Norman, Jennings McManus
Jul 28, 2018 -

Heritage Mazda Towson responded

Clarence, we are so happy to read such a great review about Heritage Mazda Towson! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

July 21, 2018

Outstanding salesperson and dealership We'd been test driving comparable vehicles for a few weeks, and found that not only was the Mazda the best vehicle, our salesperson was outstanding. H More

by Mazda buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Chappell
Jul 23, 2018 -

Heritage Mazda Towson responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2018

Craig was awesome! Go to Craig when looking at any of the Mazda cars he was absolutely wonderful to work with; Patient, kind, and genuine! I recently leased a vehicle fr More

by barn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in finance, Jennings McManus, Craig Chappell
Jul 25, 2018 -

Heritage Mazda Towson responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

July 20, 2018

Service Bought my car a few months ago from Mazda of Towson and just brought it for firat service. Way in & out in no time. Wasn't pressured into buying other More

by Scotts27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dora Norman, Thomas Hamilton, Bryan Williams
Jul 23, 2018 -

Heritage Mazda Towson responded

Hello, thank you so much for your positive comments about Heritage Mazda Towson! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

...
56
...