Heritage Mazda of Bel Air

Excellent Customer Service Andre was a great salesmen over at Heritage Mazda Bel Air. I was not feeling well, stress out and just a little mean to him. He did not take it person Andre was a great salesmen over at Heritage Mazda Bel Air. I was not feeling well, stress out and just a little mean to him. He did not take it personal and continued to show me nothing but great customer service. I will be returning there in a few weeks to get my daughter a car from him. Eugene was excellent with assisting me through the process. He kept a smile on my face. Garrett is the best Finance manager I have ever dealt with. Does not play around and get the loan done. More

friendly and efficient Friendly sales staff who made the experience enjoyable. Everything came together like they said it would and I would not hesitate to recommend this de Friendly sales staff who made the experience enjoyable. Everything came together like they said it would and I would not hesitate to recommend this dealership to others. More

Great job I needed a car within a certain price and they did their best to get me that price. Great people to work with. Thanks guys! I needed a car within a certain price and they did their best to get me that price. Great people to work with. Thanks guys! More

Excellent service! From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purcha From a week prior to the final deal, Heritage was more than accommodating. Stephen was excellent and patient with my son and I while trying to purchase his first car. After trying out all sorts of cars and feeling like we would have to wait for"The" car, Stephen did a little digging and just across the lot was it, "THE" car. I can't say enough about Stephen's desire and effort to find the best deal on the car that matched our situation and budget. While I was not expecting it to go all our way, it did, and in the end we wound up with a much better deal than I was already prepared to accept, thanks to Stephen pulling back the rains on a father and son ready to finally end their month long search, and getting just a bit more of a discount. Certainly I will deal with Heritage again when I am ready to trade in my own vehicle. My only regret is I purchased my car somewhere else, before I tried Heritage. Thanks again Stephen! -BKK More

Service dept Robert Thomas has been our service advisor for several years now. He is always friendly, professional and respectful. The service technicians are al Robert Thomas has been our service advisor for several years now. He is always friendly, professional and respectful. The service technicians are also very nice and knowledgeable. More

Our entire experience was excellent. Our entire experience with Heritage Mazda was great. Thank you to everyone we encountered during this process. You all were focused on us & were kind Our entire experience with Heritage Mazda was great. Thank you to everyone we encountered during this process. You all were focused on us & were kind & courteous. But we want to thank Andre the most. He really took the time to learn about us & our vehicle needs. He was knowledgeable & informed about the vehicle. He understood when we weren't ready to commit to a purchase at first. He was responsive to all our needs. It had been a long time since we had bought a vehicle & were dreading the experience. It turned out great & we won't hesitate to recommend Heritage Mazda to anyone. More

Service i went to the service department to get a new key made for my Mazda. The team here was super helpful. My representative was Jordan and he was amazing. i went to the service department to get a new key made for my Mazda. The team here was super helpful. My representative was Jordan and he was amazing. Very patient and helpful. Answered all my questions. He will be the only person I call from now on when I have a problem with my car. More

Used car to lease My wife and I walked in looking to lease a newer used Mazda and had a check from our credit union, all set to go and proceed. The car we wanted to see My wife and I walked in looking to lease a newer used Mazda and had a check from our credit union, all set to go and proceed. The car we wanted to see sold the previous day and they had other options for us in the used category. Our salesperson Andre suggested that he could get us into a new car (2018) for a price similar to a used car payment and he was successful in doing so. We actually saved over $50/month from our initial car payment with the used car to the lease payment. We're more than ecstatic about this experience and will be back sometime next year to get our other new Mazda. More

Great people Nice people, good vibes. Rodney and Phil did everything they could to make everything work out for us. Had a few laughs while doing it. Nice people, good vibes. Rodney and Phil did everything they could to make everything work out for us. Had a few laughs while doing it. More