Heritage Mazda of Bel Air

Always Welcoming Visited, on 11 May 18, for my standard oil change and service. Jordan was very welcoming, knowledgeable, and genuine. But the best part of the visit.. Visited, on 11 May 18, for my standard oil change and service. Jordan was very welcoming, knowledgeable, and genuine. But the best part of the visit... In the 12 years I have resided in Maryland he's the first to remember me as a repeat customer. Thank you I couldn't be more pleased. More

Great customer service- very family friendly! My husband and I visited Heritage Mazda of Bel Air on Friday and Saturday this past weekend. We walked in having an idea of what we were looking for i My husband and I visited Heritage Mazda of Bel Air on Friday and Saturday this past weekend. We walked in having an idea of what we were looking for in an SUV but never expected to be as happy as we were with the entire experience! Even our 16 year old was acknowledged by each of the staff members we worked with during the entire process. We left out of there on Saturday as the proud owners of a brand new Cx 5 and will definitely be returning when we find ourselves in the market for a vehicle again. More

Great salespersons and Service Staff We went back to Heritage Mazda of Belair to purchase our third Mazda vehicle. They are always kind, courteous and never pushy with their sales. They a We went back to Heritage Mazda of Belair to purchase our third Mazda vehicle. They are always kind, courteous and never pushy with their sales. They are also extremely knowledgeable about the vehicles and products they sell. More

Great experience Andre and Devon were awesome to work with. Very down to earth and didn’t rush anything despite having to stay late to help me get what I wanted! Andre and Devon were awesome to work with. Very down to earth and didn’t rush anything despite having to stay late to help me get what I wanted! More

Andre Coleman- Best Salesman Very Very pleased with the service!! Would definitely recommend anyone looking to purchase a vehicle. Ask for Andre Coleman. Great service, Great team Very Very pleased with the service!! Would definitely recommend anyone looking to purchase a vehicle. Ask for Andre Coleman. Great service, Great team and Great results!! More

Excellent customer service We recently purchased a new Mazda CX-9 at Heritage Mazda of Bel Air and found the entire experience to be a pleasure. The dealership website was easy We recently purchased a new Mazda CX-9 at Heritage Mazda of Bel Air and found the entire experience to be a pleasure. The dealership website was easy to use and linked seamlessly with mazdausa.com. This made it easy to build a vehicle to our specifications and be directed to local dealerships with competitive prices, good reputation, and cars ready to drive off the lot. Once connected to Heritage, we obtained a great price online that stayed consistent because of their “no haggle” sales method. Our sales representative was Andre Coleman, whom we found to be courteous, prompt, efficient and knowledgeable – everything you need for a good car buying experience. Andre stayed on top of all our communications by text, phone, and email and the result was a quick and pleasant transaction. As we came to Heritage knowing exactly what we wanted, Andre could direct a demo and test drive, trade in, financing (multiple options), and contract in just a few hours. If you are a focused and organized buyer, Andre and Heritage will exceed your expectations by providing a friendly, no-nonsense experience. We highly recommend Heritage for your next Mazda purchase, and encourage you to ask for Andre. More

Comfortable / friendly atmosphere Andre was great. He was very friendly and down to earth. I didn't feel rushed and he did a nice job explaining the differences to me. Everyone intr Andre was great. He was very friendly and down to earth. I didn't feel rushed and he did a nice job explaining the differences to me. Everyone introduced themselves in the store and it didn't feel forced. I was very comfortable, even though there is normally some tension with a major purchase like this, with a price tag that's negotiable. In the spirit of improving the experience for the next person, there was some paperwork that had follow-up items. He had his commitments and I had mine. My to-do items were to enjoy the car, refer friends, etc. It felt very cheesy. In the end, I felt I got a fair deal and I would go back. More

Great customer service Will Wells and sales manager worked diligently with us to find the perfect vehicle. A couple of other sales personnel also helped. We weren’t in a hur Will Wells and sales manager worked diligently with us to find the perfect vehicle. A couple of other sales personnel also helped. We weren’t in a hurry and took a while to find the right vehicle match but the sales staff were always friendly and helpful. More

PHENOMENAL SERVICE! Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want e Steve Ward has been a pleasure to work with! He's very knowledgeable in sales and details about Mazda cars! Very personal and professional! Did want ever he could to help us get into a Brand New Car! With him and working together with Gene Papaleo did a exceptional job! It's been a really great experience! I LOVE the NEW CAR! Thank you very much! Linda Conway and Michael Caroselli More

Always great This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've nev This dealer is always 5 star. Prompt, professional, friendly and high quality service. Simply the best and I've been coming here for decades. I've never been let down. More