Heritage Mazda of Bel Air

New Mazda 3 I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each provided outstanding customer service. Justine worked with me for several hours. I never felt rushed and I got the impression that he had my best interest in mind. When I finally decided on a car Justine and Ryan worked quickly to push my paperwork through. This is my third Mazda and with customer service like I experienced today it will not be my last. More

Love my Mazda CX-5 Such a great experience especially with Jonathan Christ, he was very friendly and helpful. We got the perfect vehicle for our family and will be back Such a great experience especially with Jonathan Christ, he was very friendly and helpful. We got the perfect vehicle for our family and will be back again! More

Great dealership and excellent salesman!! This dealership is very clean and well-staffed. They have an excellent selection of all different available Mazdas (and they have a large selection o This dealership is very clean and well-staffed. They have an excellent selection of all different available Mazdas (and they have a large selection of manual transmission cars- a must for me!) They had a great selection of drinks/refreshments for all the waiting times too. Jonathan Christ was the salesman I bought my car from, and he was extremely well-mannered and professional. He was very thorough and explained every detail of my new Mazda 3. He worked hard with the financial people from the dealership to make this purchase work for me, and I got a great deal for a great car without any hassle or problems whatsoever. I would definitely recommend buying a car from this dealership and from Jonathan at any time! More

Amazing dealership Heritage Mazda Bel Air This was my 3rd mazda i picked up from Wil Wells at Heritage Mazda in the last 8 month. I live in a suburb of New York City and i make the 3.5 hr tr This was my 3rd mazda i picked up from Wil Wells at Heritage Mazda in the last 8 month. I live in a suburb of New York City and i make the 3.5 hr trip (each way) because although its a long drive, its well worth it. Wil and the whole team do what ever they can to make the deal happen. They some how manage to give you a great price great service , they treat you like a king and are never pushy about it. On all 3 purchases we work out a price (including the trade in) Wil sends me a email of the exact break down of the price and if we agree , i head down to Bel Air where the car is waiting and the price never changes. ( this time it was actually a few dollars less). truly an amazing place . nothing like it where i live . Thank you Wil !!! More

Best out-of-state car buying experience, EVER!!! So, we have been searching and waiting for the 2017 Miata RF Club in 6 speed since July 2016. I have contacted three local dealerships in Charlotte, So, we have been searching and waiting for the 2017 Miata RF Club in 6 speed since July 2016. I have contacted three local dealerships in Charlotte, NC and they either brushed me off because they couldn’t locate the vehicle or wanted to only sell at MSRP. I expanded my search to 500+ miles and saw Heritage Mazda Bel Air were getting some non-launch RF and inquired via email on the possibility of locating one for us. I was fortunate to deal Jonathan as he was extremely professional. We communicated entirely via text messages as it was easier to correspond during work hours. He stated he didn’t have the exact vehicle but will locate one for us. He kept me up to date on the status for a few days and finally texted me on December 29th and told us they have one for us. Jonathan gave us such a great deal for brand 2017 Miata RF Club in 6 speed that no dealer can even get their hands on yet!!! We booked a flight to Baltimore airport to pick up car on New Year’s Eve!!! He even arraigned for a pickup at the airport to drive us to the dealership. Upon arrival at the dealership, we finally met Jonathan and there was no bait and switch, just the awesome price that we negotiated via text. The finance manager was able to get us a great rate, wasn’t pushy on trying to sell us ‘packages’ but we did opt for the GAP insurance. We arrived at the dealership around 11:00AM and was out of there at 1:15PM. How is that for efficiency and no BS for a car dealership?! Jonathan made buying a car from out of state a real pleasant experience!! All this was done via text messages!!! I would definitely recommend Heritage Mazda Bel Air and Jonathan!!! More

AMAZING NEW CAR PURCHASE EXPERIENCe Ms. Morgan Lawrence was an outstanding Sales Consultant. Her consistent (but no pressure tactics!) follow-up with me nudged me over the edge to buy t Ms. Morgan Lawrence was an outstanding Sales Consultant. Her consistent (but no pressure tactics!) follow-up with me nudged me over the edge to buy the new, 2017 Mazda3, and her follow-up with me after the sale is phenomenal! Really makes me feel like a valued customer. The management team, especially General Manager Gary Cramer, went far above and beyond my expectations. More

Very happy with my buying experience! Just purchased a 2016 Mazda CX-5 from this dealership. Bought my previous Mazda here. My sales person, Paul Gallo, and the entire Heritage team made f Just purchased a 2016 Mazda CX-5 from this dealership. Bought my previous Mazda here. My sales person, Paul Gallo, and the entire Heritage team made for a pleasant buying experience and gave me a great deal. Would recommend this dealership to anyone looking to purchase a car. More

CX-5 for New Year Great experience buying a car here with Paul Gallo. Very laid back and friendly, I decided to purchase a 2016 CX-5 and I am very satisfied with the at Great experience buying a car here with Paul Gallo. Very laid back and friendly, I decided to purchase a 2016 CX-5 and I am very satisfied with the attention, friendly conversation, and I loved the non-pushy, informative approach. We took a test drive the first night, and I returned two days later to make the purchase. Also, Garrett in financing was very warm and considerate, as was Devon, the manager, who welcomed us and introduced himself if we needed any help. I had to have my cupholder re-installed, and they ordered the part, and I was able to get it installed the same day it arrived, and quickly, within an hour. Great customer service, honestly kind, and very highly recommended. Thanks again! More

VERY PROFESSIONAL Working with Jonathan was a pleasant experience in car buying. He was very professional and did not pressure me in any way so it made the experience Working with Jonathan was a pleasant experience in car buying. He was very professional and did not pressure me in any way so it made the experience enjoyable. More

very pleased in every way I recently traveled over an hour to this dealership because they had the lowest prices and best rating around. I was not disappointed. Jonathan greete I recently traveled over an hour to this dealership because they had the lowest prices and best rating around. I was not disappointed. Jonathan greeted us outside and was very friendly & knowledgeable. He quickly helped me find exactly what I was looking for and was never pushy. Once I found my car, the process inside was just as enjoyable. They all were very accomadating and helped me reach the price I was able to pay as well. All in all this experience was precisely perfect, and the best Ive ever had at a dealership. Nobody tried to scam me or take advantage of me, (not that I would have let them ;) ) Anyway, I will definitely recommend and be back. Thank you. I love my car!! More