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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,883 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,883 reviews

October 22, 2021

Appointment was easy. Dropped my car off and was offered a ride home while service was done, then picked me up when it was complete. Everyone was very friendly and they washed the car. More

by sharonc210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan, Will Tugwell
Oct 25, 2021 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 22, 2021

Justin Craig was excellent as our sales rep. We also appreciated the information that General Manager Gene Papaleo provided during our purchase. Finally, Doug Mrockowski was fantastic as we went through More

by Kweitzel24
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Papaleo, Doug Mrockowski, Justin Craig
Oct 25, 2021 -

Heritage Mazda of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 21, 2021

Making the reservation was easily done online. My service agent, Nan, was excellent, explaining the service to be done as part of my service plan and guiding me to the waiting area. The waiting are was clean More

by pb1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nan, Will Tugwell
Oct 25, 2021 -

Heritage Mazda of Bel Air responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

October 20, 2021

Cassandra was very friendly, knowledgeable and an all around awesome car saleswoman. I would highly recommend to anyone I know looking into purchasing a car. Heritage Mazda was overall one of the best ex More

by mstrong721
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Mrockowski
Oct 21, 2021 -

Heritage Mazda of Bel Air responded

Hi, thank you for your high star rating. We're happy to see that your experience with us was excellent! Thanks again for the recommendation, and have an amazing day!

October 19, 2021

I was in great need of a car and they made it happen! Great experience ! More

by kelly.stadelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo
Oct 19, 2021 -

Heritage Mazda of Bel Air responded

Hi, Congratulations on your new vehicle, Kelly! Safe travels!

October 15, 2021

This dealership rocked it out of the park from our first encounter to rolling away in our new car! This experience was free from hassle and pressure, the deal was everything we ask for. Cassandra and Just More

by roger1out
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Sheila Nesbit, Doug Mrockowski, Justin Craig
Oct 18, 2021 -

Heritage Mazda of Bel Air responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 13, 2021

Salesman & financing/accessory man & parts man were great, but the frequent emails & texts from staff & managers were annoying. More

by Wizard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Justin Craig
Oct 18, 2021 -

Heritage Mazda of Bel Air responded

Hello, we're happy you found our staff to be so supportive during your experience here at Heritage Mazda Bel Air. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

October 12, 2021

I have always been treated like a valued customer when getting my car serviced. Everyone is always friendly and listens to my concerns. More

by nancy289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jarrett Gillespie
Oct 18, 2021 -

Heritage Mazda of Bel Air responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Mazda Bel Air. We hope you continue to choose us for all your automotive needs! Take care!

October 12, 2021

This is the fifth car I have purchased from Mr. Wells and his support team. We always feel like we have made a good deal when we leave. More

by tanker.river0q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Ledbetter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert, Wil Wells
Oct 18, 2021 -

Heritage Mazda of Bel Air responded

Congratulations on your new vehicle, Tanker! We want all our customers to feel this way when leaving our dealership!

October 10, 2021

Super clean and very friendly staff! Would highly recommend it to anyone looking to buy a car. More

by dschofield93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Foss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eugene Papaleo, Doug Mrockowski
Oct 11, 2021 -

Heritage Mazda of Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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