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Heritage Mazda of Bel Air

Fallston, MD

4.9
1,886 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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1800 Belair Rd

Fallston, MD

21047

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Showing 1,886 reviews

July 06, 2020

Uncle Wil did it again! Went from a 2014 Mazda 3 touring to a 2020 Mazda 6 Grand Touring Reserve! The process was nice, simple, straight forward and easy to understand. Uncle Wil is amazing and overall the More

by zstallings1
Recommend Dealer
Yes
Employees Worked With
Wil Wells
Jul 08, 2020 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your positive comments about Heritage Mazda Bel Air! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 05, 2020

Happy wife, happy life. Our experience was awesome. Question were answered, price was right. She loves her car. Loves this guy Dave who was extremely knowledgeable. More

by debbirch757
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Dave Testani
Jul 06, 2020 -

Heritage Mazda of Bel Air responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We want all our customers to feel this way when leaving our dealership!

July 03, 2020

Heritage did an excellent job closing the deal on a new car for my daughter. Matt and Gene did a great job crunching numbers to come up with a monthly price my daughter could live with. They were knowledge More

by Nurseaxell
Recommend Dealer
Yes
Employees Worked With
Matthew Elza, Eugene Papaleo
Jul 05, 2020 -

Heritage Mazda of Bel Air responded

Thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2020

I had an excellent experience at this dealership! My salesman, Wil Wells, was thoroughly versed in the brand and the options available on the different models. He was friendly and made me feel very comf More

by akadoze
Recommend Dealer
Yes
Employees Worked With
Sheila Nesbit, Wil Wells, Damon Snipe
Jul 05, 2020 -

Heritage Mazda of Bel Air responded

Akadoze, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 30, 2020

Wil was a pleasure throughout the whole process. He was very transparent on the process and details, and was an absolute joy to speak with. They priced the vehicle very reasonably. Ryan was clear and funny More

by Andrew
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Wil Wells
Jul 03, 2020 -

Heritage Mazda of Bel Air responded

Andrew, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

June 30, 2020

Another easy purchase Damon Snipe greeted me upon my arrival and even recalled the sale of my car last year. He then introduced me to my sales representative, Juvon. Juvon More

by Mazda2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juvon Wiggins, Ryan Lueckert, Damon Snipe
Jul 03, 2020 -

Heritage Mazda of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Heritage Mazda Bel Air! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

June 23, 2020

Mr Wil made this our best car buying experience ever! Professional and listened to our needs. Entire process was easy and so fun thanks to him. I know a genuine person when I meet them and we definitely More

by emily
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Wil Wells
Jun 25, 2020 -

Heritage Mazda of Bel Air responded

Emily, thank you for your positive review. We're glad to hear that you found our team here at Heritage Mazda Bel Air so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 22, 2020

Steve was calm, knowledgeable, and very helpful. He stayed 2 hours late with me (until 11 pm!) to help finalize the sale. I would recommend Heritage Mazda to anyone looking for a new or used car. More

by William.t.waibel
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Lueckert, Damon Snipe
Jun 23, 2020 -

Heritage Mazda of Bel Air responded

William, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 22, 2020

I purchased a new vehicle this weekend with the help of Wil, Eugene and Shelia! I highly recommend them! The whole process was simple and enjoyable because of the customer service I received! More

by nwrights14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wil Wells, Eugene Papaleo
Jun 23, 2020 -

Heritage Mazda of Bel Air responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 12, 2020

Visited the dealership in March and received terrible service. I wrote a review on Google and Andrew Miller informed me to reach out to him via email or by phone. I did the former and never received a re More

by Monie Love
Recommend Dealer
No
Employees Worked With
Andrew Miller, James McHugh, Michael Avena
Jun 12, 2020 -

Heritage Mazda of Bel Air responded

Hi Monie. Thank you for taking the time to review Heritage Mazda Bel Air. We appreciate all our customers’ feedback and sincerely apologize for your less than positive experience. Our goal is to meet then exceed your expectations and we are disappointed this did not occur. Our General Manager, Andrew Miller, would like to speak with you to address your concerns, but unfortunately has not received your email and has been unsuccessful in locating your contact information in our database. We take great pride in maintaining a high level of customer satisfaction and are very sorry for this inconvenience. Please reach out to Andrew again at andrewmiller@mileone.com or 410.698.0024 so that we can rectify our missteps and restore your faith in our dealership. Thank you for your time and we look forward to speaking with you soon.

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