Heritage Mazda of Bel Air

Great car buying experience For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extre For me buying a new car is stressful, my trade in was 14 years old! I had it narrowed down to two cars and Mazda was one of them. Steve Ward was extremely helpful he explained everything in terms that I understood and patiently answered all of my question and concerns. Everyone that we dealt with at Heritage Mazda were friendly and helpful. And I really like my car a lot! They took the stress right out of the experience and made it easy. More

Great buying experience. Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my sati Steve Ward was a great person to buy a car from. I am very satisfied with my 2019 Mazda cs 5. He listened to my concerns and met them all to my satisfaction. More

Excellent internet experience I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. W I was internet shopping for mx5. Andre Coleman was my contact. He reached out to me immediately. He was prompt with responses to all questions. When I went to dealership the car we had discussed was ready for me to test drive. During the sales process I changed my mind about the color. Andre wanted me to get the color I really wanted so he took it off the showroom floor and redid the paper work. The price that was quoted from the website was the price that i paid. The other members of the sales team all stopped by to ensure that all was fine. It was a very good experience. More

Brake Repairs Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no s Repairs to brakes (sand rotors and replace pads) were done in a timely manner and expected cost. Vehicle breaking is now working as it should -- no shimmy or vibration. More

Service Department Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe t Their service department is brilliant. They really do take care of you, even when you have unexpected things happen to your vehicle. I truly believe that they truly do care. I have been a Mazda owner since 2014 and the service department have never let me down. I could gush all day about them, but I think you get the picture😊 More

Bad News for any customer The dealership utilize unethical and illegal tactics to have a customer purchase a used, leased or new auto's. I will never return to this dealership The dealership utilize unethical and illegal tactics to have a customer purchase a used, leased or new auto's. I will never return to this dealership and have alerted the proper authorities so future customers are not taken advantage in their purchases. More

Quick and friendly It was a pleasure dealing with Andre on out adventure to find the perfect used Jeep. He had a lot of helpful information about the vehicle and was a v It was a pleasure dealing with Andre on out adventure to find the perfect used Jeep. He had a lot of helpful information about the vehicle and was a very friendly salesperson. Would definitely recommend to anyone looking for a vehicle.He tried his best to address all of our questions and concerns. More

Service ended up with a purchase II was interested in the 2019 MX-5 and scheduled an appointment. Andre provided exceptional service, answered any questions I had, and sought help fro II was interested in the 2019 MX-5 and scheduled an appointment. Andre provided exceptional service, answered any questions I had, and sought help from other team members when he didn't know the answer. He was professional and courteous, fair, and honest. More

Thanks Heritage Mazda Andre Coleman and his coworkers helped me purchase my new Mazda and everyone was professional throughout. I recommend that you reach out to them when Andre Coleman and his coworkers helped me purchase my new Mazda and everyone was professional throughout. I recommend that you reach out to them when you are thinking about buying. Thanks Andre and team! More

Always better to buy locally Wil, the salesman, was very knowledgeable, friendly, and helpful. He helped to make the car buying process smooth and efficient. As it turned out, I p Wil, the salesman, was very knowledgeable, friendly, and helpful. He helped to make the car buying process smooth and efficient. As it turned out, I purchased a later model Ford and traded in my car. Within 2 weeks, the dealership replaced my battery after diagnosing the problem. The charge seems to be absorbed by the dealership as of this review. More