Heritage Mazda of Bel Air

Excellent Customer Service The sales rep Paul Gallo was knowledgeable about the car we purchased. He took his time and explained everything about the car to us. We didn’t feel p The sales rep Paul Gallo was knowledgeable about the car we purchased. He took his time and explained everything about the car to us. We didn’t feel pressured into a purchase. Ryan Lueckert from Finance was also very nice, he knew we have been there awhile and did his best to get thru the purchase process. Overall we had a very positive experience with the dealer. More

Great service and advice Steve was very helpful and maintained a "no pressure" environment while my daughter shopped for a good used car that she felt comfortable in and enjoy Steve was very helpful and maintained a "no pressure" environment while my daughter shopped for a good used car that she felt comfortable in and enjoyed driving. More

Very happy with my purchase! Andre, Blake and Ryan were great to work with! I feel I got a good deal and I absolutely love my new Mazda CX-9!! Andre was very patient and took th Andre, Blake and Ryan were great to work with! I feel I got a good deal and I absolutely love my new Mazda CX-9!! Andre was very patient and took the time to go over the features in the vehicle. I called and asked him a question the following day and he told me to call him whenever I need to. Ryan went over everything for financing and was patient with my questions. Blake also worked to get me a good deal. Thank you guys!! More

Work with Steve Ward for a Great experience & deal I needed to find a great deal on a Mazda CX-9 for my son and Steve processed the transaction very quickly for us. Steve is a super guy, good sense of I needed to find a great deal on a Mazda CX-9 for my son and Steve processed the transaction very quickly for us. Steve is a super guy, good sense of humor and really cares about his customers. Will definitely go back to Steve for my next car ! More

Salesman very knowledgeable Went to renew my lease overall a good experience. Salesman was friendly and knowledgeable about the car I was leasing. Would have liked the process to Went to renew my lease overall a good experience. Salesman was friendly and knowledgeable about the car I was leasing. Would have liked the process to be less of a time commitment, 5 hours. More

Great Dealership; Great Team Work; Great Professionalism; This is an Outstanding Dealership. I bought a new car from them 14 years ago and have dealt with several dealerships since but called them first to ma This is an Outstanding Dealership. I bought a new car from them 14 years ago and have dealt with several dealerships since but called them first to make an appointment when I was looking for a new car. They simply are the best. They are more than a great Professional team; they are a Family. Everyone made me welcome. They accommodated my every need and put me into an amazing automobile. I told my Daughter that if she was looking for me I would probably be in another state enjoying this incredible car. Everyone on their Team is helpful from the least to the highest & they all treat everyone with great respect. I could not recommend a Dealership with a higher recommendation!!!!!!!!!!!!!!! More

wondefull It was excellent and easy. My sales and leasing consultant Paul Gallo was very nice and accommodating. They have a great team of professionals who are It was excellent and easy. My sales and leasing consultant Paul Gallo was very nice and accommodating. They have a great team of professionals who are friendly, hard-working and flexible. I really appreciate it the experience (It was very different than Mazda Towson dealership) More

Andre & Ryan treat you like family ! These two gentlemen truly worked their magic last night for my daughter. They were so patient. My daughter is deaf. Once they realized it they immedia These two gentlemen truly worked their magic last night for my daughter. They were so patient. My daughter is deaf. Once they realized it they immediately started to look at her face to face so she could read their lips. They took the time to make sure she understood exactly what they were saying and what was going on. In addition to that her credit is not in the best shape ( to say the least). They did not treat her any differently than a person with a 800+ credit score. They still gave her 110% of their time and attention ! This was my first time at this dealership and they made it a WONDERFUL experience. I truly recommend this dealership and these two gentlemen ( Andre and Ryan ) . My son is up next for a car he will be checking them out. Please do yourself a favor, if your looking for a car stop by and check them out. :-) More

easy car buying experience We bought alot of cars in our time. It wasn't till we went to Heritage Mazda that the experience was a pleasant one. From the manager Rodney finance g We bought alot of cars in our time. It wasn't till we went to Heritage Mazda that the experience was a pleasant one. From the manager Rodney finance guy Ryan down to our salesman Wilton Wells who was fantastic. Mr Wells put no pressure on us. All of these guys worked to meet our needs and make us happy. I would recommend this dealership for their excellent customer service and stress free car buying experience. More

Great Experience! It was great working with John. I knew the vehicle I wanted and John walked me through the car buying process step by step. . Buying the vehicle pro It was great working with John. I knew the vehicle I wanted and John walked me through the car buying process step by step. . Buying the vehicle proved to be a very low stress experience. If you are looking to buy a Mazda I highly recommend contacting John Demartino. More