Heritage Mazda of Bel Air - Service Center

Great Service My vehicle was due for servicing and Jordan made sure it was taken care of. He was knowledgeable about the service my vehicle needed and provided grea My vehicle was due for servicing and Jordan made sure it was taken care of. He was knowledgeable about the service my vehicle needed and provided great customer service. The rest of the staff was kind and friendly. It was a pleasant experience. ~Denise Parks More

Excellent Process was easy, comfortable, and honest. Didn’t feel pressured. Techs took time to figure out problem and diagnose it properly. Jordan and Robert we Process was easy, comfortable, and honest. Didn’t feel pressured. Techs took time to figure out problem and diagnose it properly. Jordan and Robert were responsive and helpful. Great experience overall. More

Routine service appointment I had a good experience Robert Thomas was my service advisor. I made my appt. this for 11:40 am and told I would be in and out in 90 minutes. Well un I had a good experience Robert Thomas was my service advisor. I made my appt. this for 11:40 am and told I would be in and out in 90 minutes. Well unfortunately that did not happen. Mr. Thomas came out to tell me it was not ready, but because it took so long they would comp my service appointment, which I was very surprised. I thought that was very generous! I did not purchase my Mazda from this dealership, but I have had all my car services done here, and I’ve always been treated like I purchased my car here. The service has always been very good and timely. I would recommend Heritage Mazda to anyone who would like to purchase a car or needs service for their Mazda. Also, Mr. Robert Thomas does an amazing job, every time I go in for service he has went above and beyond to make my visit a great one! Thank you so much Mr. Thomas!!! More

Diagnostic service. Accurately discovered and diagnosed the concern. In a timely and methodical manner. Price was reasonable. Service was fast. Jordan was courteous and Accurately discovered and diagnosed the concern. In a timely and methodical manner. Price was reasonable. Service was fast. Jordan was courteous and responsive. Excellent attention to detail More

Great service Jordan is wonderful. I called this morning, and they got me in by 10:20 a.m., oil change and all points check. Done by 11:15 a.m. Thank you! Jordan is wonderful. I called this morning, and they got me in by 10:20 a.m., oil change and all points check. Done by 11:15 a.m. Thank you! More

Good customer service. Jordan is very nice and courteous. The service s performed was a little bit more expensive than I expected. But overall experience was good. My car is working fine so far The service s performed was a little bit more expensive than I expected. But overall experience was good. My car is working fine so far More

Very Honest! Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge Brought my car in for an electrical issue or battery issues, nothing found wrong according to service department. I was glad they didn’t just charge me for some made up fix. Instead, they took Thier time to investigate and found nothing wrong but a worn out battery. More

Efficient, polite, trustworthy Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits ther Wonderful treatment, outstanding service. I purchased my vehicle at heritage Mazda about a year and half ago. I continue to have service visits there. I have never had a bad expience. More

Fantastic!!! Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfi Breautiful new building and excellent, promt, and friendly service. Jordan always goes out of his way to be helpful. As always, I am more than satisfied More

Excellent Service. Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about m Prompt attention to your needs. Friendly, fast, and fair service. Jordan handled everything in an efficient and thoughtful manner. He cared about my time and my bottom line. More