Heritage Subaru Catonsville

Unexpected surprise Came in expecting disappointment due to experiences at other dealerships, left happily with a new car. Mr Yong Lee was professional and friendly, neve Came in expecting disappointment due to experiences at other dealerships, left happily with a new car. Mr Yong Lee was professional and friendly, never pushing us to make a choice. Besides giving us a great deal, he paid great attention to detail, making the shopping process a breeze. Kudos to Mr Lee. More

No games, good experience We were there last weekend and purchased a new Subaru. Steve Sherman helped us and the whole experience went smoothly. We knew the price others had We were there last weekend and purchased a new Subaru. Steve Sherman helped us and the whole experience went smoothly. We knew the price others had paid for the vehicle and we knew how much our trade-in was worth. We were happy with how professional and knowledgeable Steve was. No games, no haggling. We will recommend him to friends and family. More

First time Subaru buyers Mr Lee, the sales consultant, was extremely helpful. He was not pushy, He took his time to explain the features in the car. He made us understand th Mr Lee, the sales consultant, was extremely helpful. He was not pushy, He took his time to explain the features in the car. He made us understand the kind of car we were buying. We highly recommend Mr Lee to anyone More

Excellent Service It is our first time in this dealership and our first time to buy an Impreza. We are really pleased with their fast and hassle free service. Our Sales It is our first time in this dealership and our first time to buy an Impreza. We are really pleased with their fast and hassle free service. Our Sales Consultant May Farris is very efficient. Sales Manager Kevin Engle and Business Manager C.J. Jefferson are both accommodating and helpful. We highly recommend this dealership. More

May Made Our Day Our salesperson, May, was polite, efficient and helped us get the car we wanted. May was a real pleasure to work with. We highly recommend the entire Our salesperson, May, was polite, efficient and helped us get the car we wanted. May was a real pleasure to work with. We highly recommend the entire organization. More

Great Experience!! I recently bought a new Outback from Russel Subaru in Catonsville and the entire process was wonderful. Kevin James our salesman was great to work wi I recently bought a new Outback from Russel Subaru in Catonsville and the entire process was wonderful. Kevin James our salesman was great to work with. He really takes pride in his work. I couldn't recommend him more. I would absolutely recommend Kevin and Russel Subaru any day. More

My Automobile Purchasing Experience On June 30, 1016, I arrived at Russel Auto Imports for the purpose of viewing and test driving a Subaru Outback. As I and a friend walked from the pa On June 30, 1016, I arrived at Russel Auto Imports for the purpose of viewing and test driving a Subaru Outback. As I and a friend walked from the parking lot, we were met by Salesman Steve Sherman who escorted us to the Subaru Auto Lot. As we were walking around, Steve explain the various aspects and the different capabilities of each of the vehicles I inquired about. I eventually found and test drove a Subaru Forester, which I subsequently purchased. I found my automobile purchasing experience at Russel Subaru to be exceptional. Particularly, I found my interaction with Salesman Steve Sherman, [ What a Salesman!], to be a pleasant experience. He made my decision to purchase my vehicle easy and an enjoyable process. Please thank Mr Sherman and all the other Russel Subaru personnel who made my vehicle purchasing a rewarding experience. More

Excellent Service! Recently I purchased a Subaru and the sales team that assisted me were terrific. The entire process was hassle free and overall I appreciate the hone Recently I purchased a Subaru and the sales team that assisted me were terrific. The entire process was hassle free and overall I appreciate the honesty and assistance that was demonstrated throughout the purchase process! Nick Barnes was my salesman and he was great! Kevin the sales manager was extremely helpful as well! CJ in the finance department is very honest and forthright. Overall purchasing from the Subaru team at Russell was welcoming and I definitely would buy from them again! More

Purchasing second car from the same dealer&SalesRep Another great experience at Russel Subaru! I have just purchased second Subaru from the same dealer and the same sales rep, Mr. Lee. Mainly I went bac Another great experience at Russel Subaru! I have just purchased second Subaru from the same dealer and the same sales rep, Mr. Lee. Mainly I went back here just because of the first experience with Mr. Lee was quite awesome when I got my first subaru from him. And this second time was another awesome experience with him, not only he gave me the best of best deal but also without a hesitation he found me a vehicle exactly what I wanted. It was very pleasure time dealing with him. He would do best he can do to satisfy you and make you feel comfortable whatsoever. I will not hesitate a second to come back to him and deal with him. Also I have been recommending him to all of my friends. More

1 st time Subaru buyer-so pleased!! Ms. May Farris worked so hard to find me the right Subaru. She has such a pleasant, warm demeanor and she never pressured me once (I dread car shoppin Ms. May Farris worked so hard to find me the right Subaru. She has such a pleasant, warm demeanor and she never pressured me once (I dread car shopping and was harassed by other dealerships in the past). She helped me see the value in what I was purchasing and was so sweet and helpful. I bought a 16 forester and am falling more in love every mile I drive. CJ Jefferson helped me in the finance department and was very jovial and patient as he explained some further warranties and insurance. I had plenty of questions he answered with ease. Kevin Engle, the manager sure runs a tight ship, he helped expedite my car buying process and was checking in every so often to make sure I was happy and taken care of. I AM SO PLEASED WITH RUSSEL SUBARU!! More