Heritage Subaru Catonsville

2020 Subaru WRX I would like to thank Abby, Rob, and Mike for their safe, positive, professional, and competitive attitudes that helped me buy my first ever new car d I would like to thank Abby, Rob, and Mike for their safe, positive, professional, and competitive attitudes that helped me buy my first ever new car during COVID. They beat every other dealer out of the water and accommodated my schedule and needs, even picking me up so I did not have to try to Uber to them. I was in and out in a day, super easy. NO HIDDEN CHARGES. Nothing fishy. I asked a lot of questions and got a lot of answers. They even got the car from another dealership that had the options I wanted, delivered same day to their dealership. They all stayed 2 hours AFTER closing to answer all my questions and do all of the paperwork so I could drive off! I've always been skeptical of dealerships, but Rob and especially Abby have changed my mind. If I owned a dealership, I would be hiring Abby out More

Buying legacy from heritage Everyone was friendly and professional moving through the car buying process. We had delay getting car detailed, but everyone worked to get it fixed a Everyone was friendly and professional moving through the car buying process. We had delay getting car detailed, but everyone worked to get it fixed as quickly as possible. More

Absolutely perfect every visit! Everyone is highly knowledgable, friendly, and provide excellent service. The service department thoroughly explains every detail so you know what's going on with your knowledgable, friendly, and provide excellent service. The service department thoroughly explains every detail so you know what's going on with your vehicle. More

Ms Lejuan Robinson provides excellent service to me when I brought in my vehicle on April 2, 2020. She was attentive, helpful, and informative in helping me understand the service details. She was courteo I brought in my vehicle on April 2, 2020. She was attentive, helpful, and informative in helping me understand the service details. She was courteous, friendly, and made me feel that ensuring good service was very important to her. She is altogether a consummate professional! More

Great experience from start to finish. I was in talk with multiple agents but due to covid situation, William Hoyt came to the rescue. The dealer was very friendly from the beginning and accommodate all our multiple agents but due to covid situation, William Hoyt came to the rescue. The dealer was very friendly from the beginning and accommodate all our needs. During this crazy time, they even deliver the vehicle to my home even it was far from there. William was very friendly and to the point and kept me in the loop throughout the process. I would 100% recommend the dealership and William Hoyt for great price and service. Thank you so much Ankit and Dolly More

My very first interaction was via email with Ashley who responded quickly to all my questions and helped me narrow down my search. William was very professional and friendly throughout entire purchasing p responded quickly to all my questions and helped me narrow down my search. William was very professional and friendly throughout entire purchasing process. He assisted my wife and I in finding the perfect car to drive away with. More

A Good Experience My wife and I had a good experience buying my new Subaru. Mr. Hoyt was very welcoming, listened carefully to our needs and did not employ and sales pr My wife and I had a good experience buying my new Subaru. Mr. Hoyt was very welcoming, listened carefully to our needs and did not employ and sales pressure tactics to complete the sale. We also got a fair price for my Subaru Forester that I was trading in for the new car. More

I had the best car-buying experience at Heritage, and working with William in particular. My husband had just purchased a vehicle from him a few days before, and I knew that I wanted my next purchase to working with William in particular. My husband had just purchased a vehicle from him a few days before, and I knew that I wanted my next purchase to be at Heritage too. This is my 6th car, and no buying experience has been like what it was here. It was a genuine pleasure to work with William on the deal for my Impreza. He was helpful, insightful, kind, and it felt more like buying a car from a friend than a salesperson. It was also great to work with Kevin, as he was kind, friendly & incredibly helpful. I’m so thankful to both of them for working out a fantastic deal on my new car. You guys have turned me into a life-long Subaru driver! This is my first Subaru, but it certainly won’t be my last, and if I have the opportunity I will definitely be buying from William & from Heritage again!! More