Heritage Subaru Owings Mills

Awesome kept their word and great to deal with!!! I called the dealership and inquired about a used Acura TSX. Talked with a salesman named Alex Laderer who was very pleasant to deal with. Received a I called the dealership and inquired about a used Acura TSX. Talked with a salesman named Alex Laderer who was very pleasant to deal with. Received a call back from General Manager Mitchell Giller who quoted me a better trade in value than Nationwide Infiniti, Tischer Acura, Frankel Acura, and Jones Junction. Mitch was extremely pleasant to work with and even had me test drive other vehicles to be sure that I was happy. Alex, my sales consultant, was awesome. I have purchased over 30+ vehicles in my lifetime and he was very pleasant to deal with and knowledgeable. Not pushy at all and overall a great experience. Finally, Milton Taylor, their Finance Manager, was also easy going and very nice to work with. A great experience overall. Strongly recommend. More

Could not be nicer to work with! Subaru service department staff are friendly, knowledgeable, helpful, and very accommodating. I’ve never had a bad experience. I highly recommend this Subaru service department staff are friendly, knowledgeable, helpful, and very accommodating. I’ve never had a bad experience. I highly recommend thisdealership for sales and service. More

Outback Touring Mountain climbing at its best! Best place ever, walked in and purchased a all wheel drive 2017 Outback Touring vehicle with leather interior and ALL the bells and whistles along wit Best place ever, walked in and purchased a all wheel drive 2017 Outback Touring vehicle with leather interior and ALL the bells and whistles along with it. Best car ever! Emily and Santos were amazing with my husband and I at showing us all the many features, finance options and specials the car and dealer offers. Mr. Milton also was an absolute professional. Paperwork in order, and excellent at handling other tasks that approached him during our "deal". Thanks to all, I am very satisfied and anytime I have a question or need to re- review my cars capabilities Emily has gotten back to me right away or attended my needs as I stroll in the dealership randomly just to ask something like help me remember how to use my Bluetooth-music list from my phone to my car,lol. I travel the highway very frequently now that I have a second home in Virginia. Driving on top of Blue Mountain is a fun ride and the car never fails me! Love love love it!! Thanks to the people who believe in it and sell it, cause it works. More

Great expexperience U had a great experience with them and I would recommend them to anyone who is looking for a car the customer service was great they got me done wi U had a great experience with them and I would recommend them to anyone who is looking for a car the customer service was great they got me done with the car I wanted I would go back to them for my next car More

Great sales person Great experience. Our saleperson May Kay is a wonderful and polite person. Not pushy. Really made us happy to go back to Volkswagen. Been a lot of years since we owned Our saleperson May Kay is a wonderful and polite person. Not pushy. Really made us happy to go back to Volkswagen. Been a lot of years since we owned one. More

Great sales experience. Knowledeable and very informative. One of the best informed salesperson I have met. Keep it up! We were happy with the time spent with us and Jon's kind interaction and detailed knowled One of the best informed salesperson I have met. Keep it up! We were happy with the time spent with us and Jon's kind interaction and detailed knowledge. More

Honest, knowledgeable and understanding Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job exp Jon was very knowledgeable of the product he's selling, very professional and customer friendly. Josh was very down to earth and did a great job explaining the finance part so I could understand easily. More

Great purchase in 3 hours I bought my Subaru Crosstrek from Heritage Owing Mills. People that helped me there were very nice. The car was prepared on time, they called before t I bought my Subaru Crosstrek from Heritage Owing Mills. People that helped me there were very nice. The car was prepared on time, they called before the test drive to make sure I was coming. They were not too pushy to us to buy the car which I liked a lot. They gave space for me and my wife to decide. The purchase process (signing the documents etc.) was very quick. In 3 hours, we walked out with our car and all plates, registration and paperwork were done. I recommend the Heritage Owing Mills. More

Amazing Received the best customer service and Jon made sure I was statisfied with my deal and made sure that all my questions were answered and I would recom Received the best customer service and Jon made sure I was statisfied with my deal and made sure that all my questions were answered and I would recommend everybody to Jon. More

I'll go back as a repeat customer The process went well. Jon did a good job of showing the car and listening to our feedback. When we decided to buy the car, he moved everything prompt The process went well. Jon did a good job of showing the car and listening to our feedback. When we decided to buy the car, he moved everything promptly through the processing. At other dealers, when offered options that we didn't want, dealers would often pressure us relentlessly to buy them even though we said 'no'. With Jon and Milton, they offered the options and when we said 'no' they moved on with no high-pressure sales tactics. Because of this good experience, I will go back to them when I'm ready to buy my next car. More