Heritage Subaru Owings Mills

Excellent! Mei Kei and the dealership are excellent. Excellent buying experience. Knowledgeable, helpful, and efficient. Easy to work with. Great post sale follo Mei Kei and the dealership are excellent. Excellent buying experience. Knowledgeable, helpful, and efficient. Easy to work with. Great post sale follow up. Thank you! More

Smooth purchase I purchased my outback from Alex after email exchange and negotiation with Steph and Shawn. The overall experience is very happy, will purchase from t I purchased my outback from Alex after email exchange and negotiation with Steph and Shawn. The overall experience is very happy, will purchase from them again in the future. More

Great experience Great dealership. Jon went above and beyond to make sure I was happy with my purchase and provided eceptional service the entire time. Everyone at the Great dealership. Jon went above and beyond to make sure I was happy with my purchase and provided eceptional service the entire time. Everyone at the dealership was extremely pleasant, and I would recommend anyone buy from there! More

Great service at Heritage Subaru Owings Mills! Despite a raging snowstorm outside, Heritage Subaru in Owings Mills provided excellent, timely service for my Outback. Bill, my service rep, was extre Despite a raging snowstorm outside, Heritage Subaru in Owings Mills provided excellent, timely service for my Outback. Bill, my service rep, was extremely helpful and friendly. Heritage Subaru diagnosed a faulty power outlet (under warranty) and ordered the replacement part. Great visit! More

Great experience! Aleksey went well out of his way to accommodate us! He was helpful and put forth extra effort. I would recommend him to a friend. Aleksey went well out of his way to accommodate us! He was helpful and put forth extra effort. I would recommend him to a friend. More

Overall good experience I told John exactly what I wanted and he got it without any over sell on options that I was not interested in. Thank you. I told John exactly what I wanted and he got it without any over sell on options that I was not interested in. Thank you. More

Jon Waugh Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for th Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for that also fit our budget. He was very friendly, accommodating, and easy to talk to. More

Overall very good experience Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand Jon Waugh made the entire car buying experience very pleasant. He was very thorough from the first phone call to the moment we left the lot in a brand new Car! More

Best experience! Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but Jon was extremely helpful when I went to purchase my 2018 Subaru Crosstrek. At other dealerships I received absolutely terrible customer service, but not here! I told Jon what I was looking for and when I would be able to come get it and how much I was willing to pay and he worked with me to make it happen. In the end, we needed some paperwork from my house an hour away from the dealership to make the deal go through, and Jon drove me an hour back home just to pick them up. Overall, my experience was excellent, and Jon went above and beyond, and Josh was very down to earth and helpful while I was signing all of my paperwork as well! More

Excellent experience Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Frien Sales personnel listened to my preference in vehicle requirements. Found the perfect vehicle. Took for test drive and answered all my questions. Friendly and knowledgeable. Overall great experience. More