Heritage Subaru Owings Mills | Page 117

Subaru Buying experience We had never seen or driven a Subaru vehicle but we considered the Subaru Forester as an alternative. Our sales rep was Emily who was very courteous We had never seen or driven a Subaru vehicle but we considered the Subaru Forester as an alternative. Our sales rep was Emily who was very courteous and knowledgeable. She was patient because we did not know about the Forester. No pressure was the way to handle our inquiry and the relationship resulted in a purchase. Good job Emily. Sharon and Alan Dorenfeld More

Very Happy Customer I recently bought a Subaru Outback. Jorden was our salesperson. He immediately struck me as kind as well as very professional. I'm one of those I recently bought a Subaru Outback. Jorden was our salesperson. He immediately struck me as kind as well as very professional. I'm one of those people who takes a long time to decide what car I want - it was going to be either the Forester or the Outback and it took me a while to make up my mind. Jorden was knowledgeable and patient. I finally decided on the Outback, by the way. I've spoken with him a few times now that I've had the car for a bit, and am happy to report that my initial impression of Jorden has been confirmed if not reinforced. Thank you, Jorden and Thank you, Heritage Subaru for having the hiring acumen to bring someone like Jorden on board! More

Thank you Heritage Subaru in Owings Mills been servicing my vehicle since 2013. They’re OUTSTANDING when it comes to customer service. Bill Middleton give the Heritage Subaru in Owings Mills been servicing my vehicle since 2013. They’re OUTSTANDING when it comes to customer service. Bill Middleton give the customer personalized service. How they treat their customer separates them from the rest of the other dealerships including service. Thank you. 👍🏻👍🏻👍🏻👍🏻 More

Excellent Experience Heritage Subaru of Owings Mills made my purchase extremely easy. I contacted the dealership by e-mail and arrived having already settled on a purchase Heritage Subaru of Owings Mills made my purchase extremely easy. I contacted the dealership by e-mail and arrived having already settled on a purchase price for the car and accessories I wanted. Waiting for the dealership to catch up with paperwork took more time than negotiating, but Alex made the waiting time not boring at all. The deal Heritage offered was so fair there was nothing to argue about! Overall, I am very pleased with all aspects of my Subaru purchase at Heritage Owings Mills and I'd definitely recommend others stop in if they are in the market for a new car. More

John went out of his way to help I started my search online. John Waugh phoned me and respected my wishes to only contact me when he found a car that met my specifications. When he di I started my search online. John Waugh phoned me and respected my wishes to only contact me when he found a car that met my specifications. When he did contact me with the car I ended up buying, it was not a good time. He again respected my wishes and emailed me the details. He gave me time to review the car and compare. When it was the right time for me John met my time requirements and presented the car professionally, not an oversell! He even brought a 2nd car to my home for me to test drive. The closing was quick, informative, and answered all of my questions. I am likely to return to this dealership and John Waugh the next time I need a car. More

Buying my Subaru Outback and service experience Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I Buying my Subaru Outback 2016 3.5 Ltd at Heritage 9808 Reisterstown Rd and overall experiences with them is awesome. Mr Harris and Milton made sure I got a great deal on my trade in and also gave me the best price on my Outback. I wanted the best, so it was abit pricey but for what i got I'm enjoying every minute of it. I also have to recommend Mr Middleton at Service Department for the great advice he gives on maintenance of my vehicle. Staffs are wonderful and very courteous..... Thanks again!!! Ms Barclay More

New Subaru Purchas A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience whil A very friendly staff and a positive experience. The dealership is well maintained. Jon and his team worked hard to give us a positive experience while buying. More

New car lease 11/30 Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. Great service, great price, great experience! Jon made the process very user friendly and made sure I got the car that was right for me. More

Amazing buying experience! Thank you to Alexsey, Mitch, Milton, Alex, and the entire team at Heritage Subaru of Owings Mills for making my new Outback purchase experience outsta Thank you to Alexsey, Mitch, Milton, Alex, and the entire team at Heritage Subaru of Owings Mills for making my new Outback purchase experience outstanding! Polite, professional, and a pleasure to work with. I highly recommend these gentlemen for your next new or used car purchase! More

Jon Waugh - Friendly, Knowledgeable, Helpful, Fast. Jon Waugh was not pushy, but he was focused on the subject at hand - which was my interest in the features of a new Subaru Forrester Touring. He not Jon Waugh was not pushy, but he was focused on the subject at hand - which was my interest in the features of a new Subaru Forrester Touring. He not only told me and showed me the new features on the automobile but when my wife called during his demonstration, he spoke pleasantly with her about the safety features she was most interested in. Indeed, his explanations and genuine understanding of these features sold my wife on the car over the phone. I had to admire how Jon had an answer for every obstacle to an immediate sale that I put in his way. His sense of humor about my roadblocks to a sale made these efforts of his very agreeable to me. And I soon knew that when I bought, it would be from Jon. However, I told him that my wife and I would not be serious about buying a new car for over a month - sometime in the coming year. My wife and I came in so she could drive the car and Jon's engaging personality and positive attitude convinced us to listen and soon to agree to buy that very day. So much for waiting till next year. But we are happy and feel we have a friend in Jon, whose enthusiasm for our new car experience was a pleasant experience that put smiles on all of our faces. More