Heritage Subaru Owings Mills

Alex Laderer was excellent and easy to work with. He made the process smooth and painless. Thank you Alex the process smooth and painless. Thank you Alex More

Shawn Davie and Alex Laderer were both amazing to work with. Alex’s kindness and patience made the car buying experience easy and Shawn’s gentle personality made it stress free. Thank you both! with. Alex’s kindness and patience made the car buying experience easy and Shawn’s gentle personality made it stress free. Thank you both! More

Top notch customer service; true professionals. Highly Top notch customer service; true professionals. Highly recommended for new and used cars and basic knowledge Top notch customer service; true professionals. Highly recommended for new and used cars and basic knowledge More

The dealer was amazing! He made everything easy to understand! He went over everything in detail, and made it fun to buy a car! understand! He went over everything in detail, and made it fun to buy a car! More

What initially was a visit to address a recall turned into me leaving out with a brand new 2022 Subaru Legacy and once again Tavon Shannon and Josh Jones took great care of me. This is my second car pu into me leaving out with a brand new 2022 Subaru Legacy and once again Tavon Shannon and Josh Jones took great care of me. This is my second car purchase and third if I count my daughter’s purchase from Heritage Subaru Owings Mills and because I had such a great experience with Tavon and Josh back in 2019 I drive 65 miles one way just to patronize this dealership and I always have dealt with Tavon and Josh whenever looking to make a purchase. They truly go above and beyond to help their customers and you are never pressured to make a purchase which makes the buying experience all the more better. When I say they go above and beyond I mean just that. I hadn’t even had my car for 24 hours when a bird or some sort of flying creature decided to leave me an unwanted gift on and inside of my brand new car. When I informed Tavon he came out with his cleaning wipes and cleaned off the inside of my door and window as well as the outside in cold and rainy night and he also wanted to make sure I made it home safely and requested I call and let him know I made it home and he even followed up with a text message checking to make sure I was home. Whenever I am in need of or want a car I will go to Heritage Subaru Owings Mills and deal with Tavon and Josh as long as they are there. They make you feel like family and never a customer. More

Alex was friendly and very helpful.It’s a difficult time Alex was friendly and very helpful. It’s a difficult time to buy a car and he made the process a little easier. I’ve always felt the additional warr Alex was friendly and very helpful. It’s a difficult time to buy a car and he made the process a little easier. I’ve always felt the additional warranties should be offered during the initial part of the process rather than after a price and payment has been determined. More

Great service and a new car in 2 days. Our salesman was super helpful, yeah! super helpful, yeah! More

100% Mr Taylor did what a good sales man is sopose to 100% Mr Taylor did what a good sales man is sopose to his best It will be easy for me to recommend. Him to friend. 100% Mr Taylor did what a good sales man is sopose to his best It will be easy for me to recommend. Him to friend. More

Josh and Aaron were both super quick and professional! Conversational without feeling too sales-y! Conversational without feeling too sales-y! More

Milton Taylor in finance was so efficient in educating me on cars and about getting the best for my money and cared ! on cars and about getting the best for my money and cared ! More